The contact's finance owns a 2016 Chevrolet Malibu. The contact stated that the brake pedal would hardened when depressed without warning. While driving at 15 MPH, the contact crashed into another vehicle due to the hardened brake pedal. The driver side air bag failed to deploy as needed; the air bag slightly popped out of place but did not deploy. A police report was filed; no injuries were reported. The vehicle was towed to an independent mechanic where the mechanic verified that the vacuum pump needed repair. In addition, the contact mentioned that the vehicle would independently downshift while driving at a high rate of speed as the "engine reduce speed" warning message would appear on the instrument panel. The dealer and the manufacturer were both notified the failures; a case was filed with the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

- Arcadia, IN, USA

Purchased vehicle from Car Key Autoplex at 13546 Method St, Dallas TX 75243 (214) 210-9998 in March 2020. Vehicle was involved in previous wreck and owner purchased this vehicle and made repairs. Repairs were verified cause the air bag light stopped coming on. In December 2021 vehicle was involved in a wreck. Auto body shop looked into replacing seat belts. Noticed that seat belts had deployed, one of the seat belts was the wrong one for the vehicle as well as an incorrectly installed bolt for the SRS. Had to replace both seat belts and pretensioners and airbag control module installed ($2,250). Then the auto body shop noticed that pigtails were missing and spliced together. Had this fixed at a dealership for $1,800 along with programming of the airbag control module to the vehicle. Owner of Car Key Autoplex said that vehicle was repaired 100% when it wasn-€™t. He committed fraud and sold us a vehicle that was unsafe for the road and cost me over $4,000 to fix all of this.

- Frisco, TX, USA

The contact owns a 2016 Chevrolet Malibu. The contact stated that the front driver-€™s side seat belt retractor malfunctioned, and the seat belt would not secure the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 60,450.

- Maumee, OH, USA

Power steering is locking up when make a turnaround or for a turn wheel in motion. The car will be on and when the power steering is about to lose the power, my stereo screen will black out along with the steering wheel locking. It feels as though my power steering is out while making a turn. This does not happen, only happens randomly.

- Salinas, CA, USA

Water leaked into the body of the car through the center mount stop lamp at the top of the rear window. Either the gasket was defective, or it was simply missing from the car. Over time, water seeped into the car from under the drivers seat. The heat from the summer caused mold to grow on the vehicle floor boards and the drivers side seat blet. Moisture in the car caused damage to the electronic components. The car is totaled and currently awaiting inspection at the Chevrolet dealership in my area. The consumer stated he no longer owns the vehicle.

- Cumming, GA, USA

The contact owns a 2016 Chevrolet Malibu. While the contact's grandchild was seated in the rear passenger seat, the contact stopped the vehicle to let the child out of the vehicle. While the seat belt was unbuckled, the child became entangled in the seat belt and was unable to be removed. The contact stated that the seat belt became extremely tight around the child's midsection. The seat belt had to be cut with a pair of scissors for the child to be released. The child sustained severe bruising to the chest and abdomen, which did not require medical attention. The vehicle was taken to the dealer to be inspected. The contact was informed that the seat belt would be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 3,100.

- Yonkers, NY, USA