really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
71,608 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu Maxx steering problems

steering problem

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2004 Chevrolet Malibu Maxx Owner Comments (Page 10 of 11)

« Read the previous 20 complaints

problem #25

Jan 012007

Malibu Maxx 4-cyl

  • Automatic transmission
  • 33,000 miles


The contact owns a 2004 Chevrolet Malibu maxx. The contact stated that the vehicle veers to the right due to steering failure, the interior lights illuminate and dim at random, and the starter on the vehicle was malfunctioning. The failures generally occur while driving 35 mph. The main failure, however, is that the vehicle fails to start occasionally. When she starts the vehicle, it sounds as if it is attempting to engage, but never does. The vehicle also makes a cranking sound. The vehicle has been to the dealer approximately 8-10 times. The dealer will make a repair, but the failures always continue. The VIN and engine size were unknown. The current mileage was 39,900 and failure mileage was 33,000.

- Southfield, MI, USA

problem #24

Oct 202006

Malibu Maxx

  • Automatic transmission
  • 30,000 miles
I went to the dealership and traded my Saturn vue for the 2004 Malibu maxx. When I test drove the car, after the acceleration reached 4rpms, there was a high pitched whine from the engine closest to the tire. They looked at it and said that it was a loose belt. So I bought the car and they said to bring it the Chevy dealership to get it fixed. I took it in and they said they couldn't duplicate the problem so I had to ride with them. Also, my seat heaters were turning on automatically, car constintly pulls to the right, I have to turn the key over for a long time to get the car to fully start up. They couldn't duplicate any of the problems so I am still dealing with all of them. For the whining noise, they said it is a drive belt that needs to be replaced, but it is out of stock. How convienient.

- San Jacinto, CA, USA

problem #23

Jul 082006

Malibu Maxx

  • Automatic transmission
  • miles
My car makes a groaning or low growling sound when I turn the steering wheel. It seems that the hotter the weather is the more it growls and groans.

- Levelland, TX, USA

problem #22

Jun 152005

Malibu Maxx 6-cyl

  • Automatic transmission
  • 14,000 miles


When slowing down and sometimes when accelerating there is a clunk sound from the bottom left of the steering column. At first we could hardly hear it and as the months passed on it got worse. Brought it to the dealer on March 31, 2004. They said GM is aware of the problem and are manufacturing parts to repair the defect. They gave me a GM document with id#1764730 and stating that the part will be available in the second quarter. I think I may have a lemon because earlier the power steering stopped and they replaced the whole steering system. It is now five months since I have been to the dealer and I have not heard anything. The car now sounds like the front end is going to fall off whenever we slow down and it sounds very dangerous. The car does not have more than 23,000 miles, which I consider fairly new, and sounds like it has 500,000 miles on it. My wife and I are both in our 60's and believe me we are not hot rodders. Please help us to solve this problem.

- Ronkonkoma, NY, USA

problem #21

Dec 022005

Malibu Maxx 6-cyl

  • Automatic transmission
  • miles
On December 2, 2005 I was traveling to work using my typical route highway 74 also known as the ortega highway when coming to a sharp and narrow curve my brake pedal did not work and my steering was locked. I was not able to control the direction of my vehicle as a result the vehicle merged to on coming traffic and tumbled four times.

- Corona, CA, USA

problem #20

Oct 152004

(reported on)

Malibu Maxx

  • 10,000 miles
Chevrolet Malibu 2004, steering going out. Consumer concern about recall for this problem. The vehicle was taken to the dealer but they were unable to find the cause of the vehicle steering problem

- Washington, DC, USA

problem #19

Mar 242005

Malibu Maxx 6-cyl

  • Automatic transmission
  • 1,900 miles


Occurence #1: with less than 2000 mi on vehicle, it lost power steering while driving. The message came on the console. Towed to dealer who replaced steering column. Occurrence #2: with approx. 5000 mi on vehicle lost power steering when in reverse exiting parking space. Dash light went on as well as console message. Towed to dealer.

- Philadelphia, PA, USA

problem #18

Jan 232005

Malibu Maxx 6-cyl

  • Automatic transmission
  • 3,121 miles
While driving on an icy roadway on a downhill left cruve I felt the steering unexpectedly stiffen up as if the car had stalled. By the time I applied enough pressure to compensate the car started to veer to the left, and would not recover. It crashed and rolled over. Also, the air bags did not deploy until we were hanging upside down, even though the car hit hard in the front. Also only the two front air bags deployed not the side or curtain bags. The car was a total loss.

- Monroe, NY, USA

problem #17

Nov 122004

Malibu Maxx 6-cyl

  • Automatic transmission
  • miles
As my family and I were driving down the road in our new Malibu maxx the check engine light came on and the radio stated power steering. I tried to steer the maxx but it had no power steering. I stopped turned the car off and restarted it and it started working. I called the dealer and they said that they were having major trouble with the new Malibu's electric assist steering. They replaced the column and motor. That lasted about three months. I was driving down a major interstate early on a Sunday morning when the power steering went out again. This time severely jerking the steering wheel to the left pushing me into the left lane of traffic. Had this been my wife on her way to work Monday morning in heavy traffic on this interstate there would have been a terrible accident. We are now on the third steering column, now the heating and defrost control unit is bad, leaving us with no heat or defrost. Not to mention the rear seatbelt got stuck and wouldn't move. All but the heating control have been fixed (at dealer now) but where will it stop"??" my family works for GM and I think I will buy a Ford!!!!!!!! GM better stand up and admit there is a problem! ea04018_cat

- Fort Wayne, IN, USA

problem #16

Jan 212005

Malibu Maxx 6-cyl

  • 25 miles
Car had left pulling problem at delivery. Seller suggested car have 1000+ miles before attempting alignment. Car "repaired" at another in-town dealer under warranty. Within 6-8 mos., problem set in again, especially noticeable simply cruising for hours at highway speed. (no "torque steer" or "country crown roads.") after 3 hour drive, complained to selling dealer who replaced sensor (which required new column and reprogramming several microprocessors according to most recent bulletins.) car seemed fine for 1-2 months. Again, steering seems not to center accurately, and generally pulls left. Tires been rotated, balanced, w/good pressure, etc. Since I drive typically left lane with left had (right hand on cell phone or materials) I now suffer "tennis elbow" and have had to favor my left--been wearing splints/elbow braces for 3 weeks. Used GM satisfaction procedure to talk to zone rep. Dealer ops mgr calls me and because I alluded to discomfort and mentioned keeping a paper trail for my attorney, the zone rep refuses to speak or act upon the matter "until we have initiated our legal action!" I just asked them to fix or replace the car, which I use daily for business. Now I've been challenged to a legal tussle, and the car isn't right.

- Toledo, OH, USA

problem #15

Jan 142005

Malibu Maxx 4-cyl

  • Automatic transmission
  • miles


I was driving in traffic when suddenly without warning a warning cam across the message screen saying power steering and the service light turned on. I had lost all power steering. I was able to manually force the vehicle over to the side. I turned off the car and restarted it. When I restarted the vehicle the warnings disappeared and power staring working fine until about 5-10 minutes later, about less than a 1/4 mile traveled power steering went out again. I contacted my dealers service department and the service person there new instantly what it was and he said that the steering column had to be replaced.

- West Chicago, IL, USA

problem #14

Jan 132005

Malibu Maxx 6-cyl

  • Automatic transmission
  • 9,200 miles
I was turning right onto a street and the car died. I turned it back on and everything seemed fine. I then turned into my office parking garage and as I was going down one of the levels I noticed the steering acting strange. It felt like it was loose or not catching. I went a little further and the power steering went completely out. I had an extremely hard time getting into a parking space but I did. Later in the morning when a tow truck came to pick up the car, I got in and started the car and the power steering was working. I let the tow truck take the car to the dealership since I was concerned about the power steering going out and the car dying. It is as the dealership at this time.

- Plano, TX, USA

problem #13

Jun 142004

Malibu Maxx 4-cyl

  • Automatic transmission
  • 3,000 miles
Power steering went out while driving. Consumer took vehicle to the dealer on 5 occasions, but dealer was unable to resolve the problem. The service engine soon light illuminated.

- Long Beach, CA, USA

problem #12

Dec 132004

Malibu Maxx 4-cyl

  • Automatic transmission
  • 10,400 miles
Electric power steering (eps) failure...eps would fail (quit working) leaving driver to attempt to steer vehicle without any eps assist...a very difficult task and a critical safety defect that easily leads to loss of control of the vehicle. Ea04018_cat

- Rochester Hills, MI, USA

problem #11

Dec 032004

Malibu Maxx

  • 6,100 miles
On Dec. 3, 2004 I was turning into my place of employment when my steering wheel completely locked up the service soon light was on and my car was dinging. I had to brake quickly or I wouldnT have gone right into the corner of a church. I quickly restarted the vehicle, which restarted the power steering, but this could be very dangerous. I called Chevy and they towed my car and I received a loner vehicle. They had the repair done fairly quick and said they had to replaced the steering column. I looked on this sight and noticed multiple complaints about this issue. I am just concerned on why there hasnT been a recall?? I know this could cause serious injuries and something that could possibly cause injury or death should have already been recalled after this many occurrences. Ea04018_cat

- Covington, KY, USA

problem #10

Nov 182004

Malibu Maxx 6-cyl

  • Automatic transmission
  • 4,279 miles
Recently urchased da 04 chec Malibu. Three weeks ago the power steering ailed...with no steering whatsoever!. car was towed to dealer. Dealer "fixed"problem and stated that no one has experienced this before. Not true according to this web site. The vehicle should be recalled before someone gets killed. Ea04018_cat

- Ellijay, GA, USA

problem #9

Nov 202004

Malibu Maxx 6-cyl

  • Automatic transmission
  • 6,422 miles
Here the latest on the steering problems on my 2004 maxx lt which is fully loaded: 1st visit to service: Yellow wrench light on and steering locked up while driving my 2 year old and my wife. 2nd visit to service: Earlier replaced steering column, gave me the car back. Problem now was that I couldn't even turn the steering wheel left only right. 3rd visit to service: When I accelerate the steering wheel turns left as far as about 10 O'clock on clock for example. I test it out without holding the wheel just to see what happens and I tested it out on 10 different streets where all of them are flat. What would you in my case" would you ask for an exchange or would you allow them to fix it for a 3rd time and risk possible more problems" it has 6,900 miles on it and in perfect shape. Ea04018_cat

- New Berlin, WI, USA

problem #8

Nov 102004

Malibu Maxx 6-cyl

  • Automatic transmission
  • 3,700 miles
While driving, vehicle lost power steering. Consumer took the vehicle back to the dealer, and was told that the parts were on back order, and there was no date as to when the parts would be made available. Ea04018_cat steering became difficult in the vehicle.

- Hatboro, PA, USA

problem #7

Nov 102004

Malibu Maxx 6-cyl

  • Automatic transmission
  • 6,050 miles
2004 Chevy maxx power steering light came on and lost power steering. Was doing approx. 35 mph on a corner at the time. Pulled off road turn off the ignition. Turned ignition back on and steering came back. Ea04018_cat

- Ancram, NY, USA

problem #6

Oct 052004

Malibu Maxx 6-cyl

  • Automatic transmission
  • 12,738 miles
Power steering fails while driving. Can ot steer the vehilclevery very hard, older people would not be able to steer.. stop and shut the engine off and restart light goes out and steering works fine until next time. Ea04018_cat

- Islip, NY, USA

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