This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving Monte Carlo ss 2000 the other day and smoke started coming out of the steering wheel. I inhaled a mouthful, the throat burned all day. Almost in an accident. The windshield wipers started running and would not shut off, so I removed the fuse. I noticed my headlights no longer worked also. When I got home I opened the dashboard and steering wheel cover, and the burnt smell was coming from the turn signal switch. I opened the switch, and everything inside was melted. I notified General Motors right away. They told me to take it to a GM dealer, so I did. But the GM dealer wanted to charge a $100 to diagnose. None of the fuses on the car blew out when the switch started on fire. I found a used switch for $85 so it cost less the dealer to tell me it was bad. It was a faulty switch, and GM told me I could only have a GM dealer fix it. I told them I could not justify or afford paying more for the diagnosis than the used part. GM told me I could not put a new switch in myself or I won't be reimbursed if there was a recall. This was a very serious safety issue. GM won't help me out anyway and they didn't really seem to care about this issue. So I either go to the dealer and pay $500 to get it fixed or pay $85 and do myself. They put me in a situation so they didn't have to do anything about this problem. I told them I would send the switch to them, but they didn't want it. Neither could I have another mechanic replace it except for GM. This was rediculous. Someonewas going to get killed if this happened again.
: the contact stated, while having an oil change at an independent service station, the mechanic noticed an odor of something burning in the vicinity of the steering wheel. There was no smoke or fire present. Upon inspection, there was a malfunction of the turn signal dimmer switch on the steering column. The dealer and manufacturer were contacted. There are no recalls in effect.
My turn sigmal flasher doesn't work sometimes. I think it happens more often when the humidity is high. I can sometimes correct it by depressing the emergency flasher button. This is dangerous!!!
- Parlin, NJ, USA
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- Fond Du Lac, WI, USA