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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
66,344 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 1500 seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Silverado 1500 Owner Comments

problem #8

Jun 102013

Silverado 1500

  • 118,000 miles


Seatbelts does not catch and will not recoil. Started out as loose now it will not retract. Started when I applied the brakes when a dog ran in front of me and seatbelts did not catch and my chest hit the steering wheel. The seatbelts did not retract after it pull out. I was traveling 55 mph when the dog crossed the highway.

- Vinita, OK, USA

problem #7

Oct 212013

Silverado 1500

  • 103,000 miles
Driving on roadway and hit a concrete mail box air bags didn't deploy had surgery on my left arm broken left leg fibula had a bowel blockage hit a illegal construction mail box made of concrete blocks and rebar airbags didn't deploy

- Cocoa, FL, USA

problem #6

Jun 042014

Silverado 1500

  • 168,000 miles
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the driver side seat belt would suddenly retract and prevent the contact from moving. Also, the contact indicated that the ignition key became lodged in the ignition switch and could not be removed. In addition, the ABS sensor light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS pump motor was defective. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 168,000.

- Point Pleasant , WV, USA

problem #5

Jun 012013

Silverado 1500 6-cyl

  • 80,000 miles


Engine stalls occasionally while driving, and put me in a dangerous situation. Fortunately I live in a small town has little freeways. Also the driver side seatbelt is stuck and I can not pull it out.

- San Angelo, TX, USA

problem #4

Feb 112010

Silverado 1500

  • miles
Seat belt locks up allowing you not to be able to put it on or pull it out far enough to put on.

- Bettendorf, IA, USA

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problem #3

Oct 132008

Silverado 1500

  • 61,752 miles
The contact owns a 2002 Chevrolet Silverado. While driving 30 mph, the contact struck a deer and swerved into a ditch. His chest slammed into the steering wheel and was injured. The air bags failed to deploy and the seat belt did not retract. The driver's side bumper was crushed into the front grill all the way across to the passenger side of the vehicle. The contact called the insurance agent, but no police report was filed. He was the only occupant in the vehicle and the seat belt was worn properly at the time of the crash. There was no maintenance performed on the air bags or seat belt prior to the failures. The contact filed a complaint with GM concerning his air bags and seat belt (complaint number 71-670143505). GM is not taking responsibility for the air bag failure. In addition, no one came out to inspect the vehicle. The failure mileage was 61,752.

- Auburn, CA, USA

problem #2

Mar 172002

Silverado 1500 4WD 8-cyl Diesel

  • Automatic transmission
  • miles
I own a 2002 Chevrolet Silverado HD2500 4 door diesel truck. The passenger side seatbelt in the front seat locks and tightens to the point that you literally cannot move. You can be on smooth road, not touching the brakes and the belt will lock and the only way to release it is to unbuckle it and buckle it again. Then it will soon lock again. It is a constant process making the belt almost impossible to wear. I have had it replaced at my dealership 4 times with all of them the same. It is law that you wear your seatbelt but this one is not useable. I have complained to GM and my dealership but am told that there is nothing that can be done and to get use to it! all I want is a seatbelt that works properly and safely. Please help.

- Greenwood, SC, USA

problem #1

Jan 142003

(reported on)

Silverado 1500 6-cyl

  • Automatic transmission
  • miles
Consumer stated the shoulder belts locked up, in which consumer was physically unable to view the traffic while merging into traffic. The brakes were not being applied at the time and almost caused three bad accidents because the driver couldn't view the oncoming traffic from behind. The dealer stated that this is not a defect. Scc

- Magnolia Springs, AL, USA

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