This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake vacuum pump on the 2014-2018 chevy silverado has intermittent failures causing reduced brakes, which is a major safety issue. Gm has this listed under a "special coverage warrenty" instead of a recall and wont fix this because the warrenty ended 6/24 or 150k miles(mine onpy has 125k). Luckily I didn't have any traffic infront of me and the street light had just turned red and the cross traffic hadn't started to move yet. When I contacted gm about this I talked to 3 different representatives 2 were the initial points of contact, the first stated I would be reimbursed due to this being a safety issue, the second said the first was talking about a "general warrenty"...? The third was a supposed " supervisor who was obviously reading from a script and chose his words very carefully when telling me that because the speciap coverage warrenty was up GM wasn't going to do anything about this which is a leagal way of saying their are ok with this known issue on their trucks out in the world. Probably because it'll be cheaper to have their lawyers fight a lawsuit than to pay for the parts and labor to have this known safety issue fixed.
The brakes feel squishy and it is difficult to stop at low speeds. Yes it is available for inspection upon request. Safety being put at risk by not being able to stop in time possibly causing crash. The truck was taken to a mechanic who found a code stating low vacuum pressure on brake booster but they could not find a leak anywhere and cleared the code. It is unknown if the component has been inspected by the manufacturer. Yes there has been a warning light before. It is unknown when exactly this problem started.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the brake pedal was depressed down to the floorboard, but the vehicle failed to stop immediately. The contact was able to pull over to the side of the road. The vehicle slowed down and came to a stop with several unknown warning lights illuminated. The failure occurred on 4 separate occasions. The vehicle was towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired; however, the contact replaced the brake pads. The contact stated that on another occasion, while driving 55 MPH, the vehicle lost motive power, the steering wheel locked, and lost functionality. Several unknown warning lights were illuminated. The contact restarted the vehicle and the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 55 MPH, the A/C stopped functioning as intended. The vehicle was taken to the dealer and was diagnosed with a coolant leak. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Service brake assist activated. Vacuum pump failure, there is no vacuum going to the brake booster from the vacuum pump mounted on the front of the engine block driven by belt pulley.Has code co299-00 brake booster large vacuum leak detected. Pump is not creating vacuum no vacuum going to booster for power brakes.This is a recall.
I was merging on to the expressway and my truck kept going to the left into traffic towards a concrete median. I turned my wheel to the right to try to avoid it and started to spin out and went back to the right side of the expressway which was four lanes wide and slammed into the guardrail. After the wreck I noticed my ABS light was on I-??m not sure if it came on as I was merging onto the expressway.
- Fairdale, KY, USA
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ON MARCH 15, 2024 My 2014 Chevrolet silverado LT pickup while I was driving the steering suddenly got hard to steer then the engine shut off, I had very little brakes and steering, then it wouldnt start back after I got stopped. thank goodness I didnt hit anyone, after a few minutes it started and I carefully drove home, it was fine until may 09, 2024 I was going to a DR appointment and when I turned in the drive the steering got really hard and the engine almost died and when I turned it off it wouldnt start back all power was dead after I tried it several times it finally started but the stereo and dash lights were not working correct, I contacted GM and they told me that my truck had been recalled for this problem and they reset the computer module but thats all they were going to do. this didnt fix it and I want them to fix my truck because this is a very serious problem and could cause me to wreak and possibly kill someone or myself. please help me with this matter to get GM to fix it.
Purchased the vehicle yesterday, I had it inspected and the service tech informed me the brake booster was not performing correctly. He said instead of going down as a brake the brake is snapped back to where it is not stopping and it can go completely out to where it will not stop. He informed me of a recall on the brake booster. The local GM Dealer checked for the recall and stated the recall had been fulfilled by the previous owner. There's still a problem with the brake booster.
Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication with sound that the brakes were out or going bad. After entering the vehicle again the "service brakes" warning popped up on the dash. I called and had the vehicle taken to a shop. The auto shop stated that the vacuum pump was not working and also recommended to replace the brake booster pipe with the pressure switch.
Trailer Brake driver display notification and alert tone frequently activated with no apparent cause with or without a trailer connected. Alert is so repetitive it becomes an audible and visual distraction to the driver. Manufacturer design restricted code readers at Auto Zone or O-??Reilly-??s from identifying this problem and force owners to take vehicles to GM shops to identify the cause. The alerts and cause should be repaired under recall at no expense to the owner. I also have video to support.
My brakes do not compress all the way at low RPMs and prevent me from being able to stop. Consistent with other vehicles we called for the same issue on the same year but for some reason my VIN doesn't come up in the recall
I was driving with my kids in the truck because i just did school pick up i was aproaching a four way interection when i tried to stop and my break pedal was super stiff and found myself panicked i couldnt stop it almost caused an accident with a tractor trailer truck. I went up and over the curb into vacant parking lot in order to stop.
Seat belt anchor broke replaced under warranty but replaced with same defective parts and broke again. Dealer refused to repair without payment of $160. Fan belt for air pump brakes you have no brakes to stop truck. A/C condenser defective from factory leaks at seams burns out compressor. GM refuses to recall and dealer charges $1800 to repair. I've repaired all these problems on my own except for seat belt anchor
The frame is completely rusted out. Parts are falling off of it, it rusted under the factory wax rust preventive coating. the abs system will brake the truck on its own without any warning lights.
I have been receiving a service warning for the "Trailer Brake System" for years and found a video online telling me to report it due to this being a GM issue.
I started up and was backing out of my driveway. When I tried to slow the brakes felt weird shuddered a lot and then I had difficulty stopping. Service brake assist popped up on my screen. I slowly pulled into the driveway and when I tried to stop the truck shuddered and had a hard time stopping.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds and making a left turn, the steering wheel and brakes became inoperable. The vehicle lost motive power and stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was provided the diagnostic test cost, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 110,000.
About 2 years after purchased (~2016), I was driving slowly in a parking lot and turned into a parking space. The brake pedal became very hard to press and the truck would not stop. I had to push extremely hard to get it to stop. I backed up and experienced the same problem. I put it in park, then the problem went away. There were no warning lights or indicators of a problem. I got a notice for a recall and took it into the dealer for repair in 2019. From 2019 through 2022, I have had 4 to 5 more incidents of the same problem. It seems to repeat when I slow down to a slow crawl with a trailer for added weight. I push the brakes while crawling and then the brake pedal gets hard to push and I loose brakes. Extremely dangerous, especially with added weight on a slight decline. I have found multiple instances with other customers reporting the same problem. Currently in contact with Chevy to resolve. I have reported the problem twice to the dealer and once to the "Customer Satisfaction" hotline. Chevy has confirmed that a recall was performed on the vehicle in 2019, but they cannot provide any information that the recall work fixed the problem or if they even tested that the fix was performed properly. Furthermore, they only report a "reprogramming" was done. No other work reported by Chevy, though, there are comments from other customers that a vacuum pump recall exists. They have yet to resolve the problem.
Braking system!!! yes avaliable for inspection anytime. When traveling no matter the speed when applying the brakes no matter the situation the brakes dont work the pedal feels real hard to push for a man of my stature 6'1" 265 pds. 1st time was getting home and the pedal goes hard and brakes dont work. This has happened numerous numerous times in drive thrus, intersections, stop lights and stop sign's, home almost taking out the garage door almost running my kids over!!!! hugh problems respectively if that were to ever happen. This is a manufacturer problem and owner nightmares that needs to be fixed before serious injuries happen... 2ndly, the engine lifters &transmission is another hugh problem for a person who works extremely hard for everthing he owns and takes care of his vehicle very meticulously because of how hard I worked for every penny to buy my all-time favorite trucks!!! ive owned many Silverado's over my 47yrs of life and never have I been so disappointed in a vehicle for manufacturer flaws at the purchaser's expense!!!!! and we the purchaser's are not talking nickles and dimes either!!!!! thousands after we paid hard earned tens of thousands to purchase the xxxxxx of xxxx and it kills me to say that but its what I feel after a lifetime of loyalty to Silverado's and the people that manufacture them. You must address every major problem and yyyooooouuuu know what they are!!!!! if a recall is not done for no fault of ours the loyal people that love our trucks I will not for the rest of my days on this beatiful planet ever by a GM product again. And I believe so many loyal others will follow suit. Do what's right and we all win in the end. Or you, yes you, will lose!!!!!!!!!!!!!!!!!! stand behind your product like we have, some all our lives or may carma have its way with you and we will stand by just as you and do nothing. As for the important questions that come after this section it has been happing for years! thanks 4your money sorry about your luck
A D V E R T I S E M E N T S
- La Salle, IL, USA