The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the air conditioner was engaged but failed to produce cold air. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the condenser had failed and needed to be replaced. The contact stated the vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 74,000.

- Wilton, AL, USA

Vehicle entertainment center has intermittent issues with the hands free, bluetooth connection. The system reverts back to non hands-free operation or mutes the call randomly. The entertainment center also randomly scrolls, selects radio stations and changes modes when not in a call. Happens while vehicle is in motion at low and high speed, in all associated conditions. This distracts the driver and has the potential to result in a fatal accident. Other Chevy Silverado of various years exhibit the same issue as evidenced by a number of internet forum and you tube posts by owners. A date of occurrance is provided, but it's happened numerous times over the past two years.

- Satellite Beach, FL, USA

My left head light left turn signal, horn, hazards on my left side and window washer fluid all is not working

- Ponte Vedra, FL, USA

The truck will cut engine at any speed, totally losing power to breaks, steering, odometers etc. It mostly comes back on after a few seconds and sends a code of many different kids (service park assist, stabiitrac, roll window down and back up, trailer brake assist etc) this is very dangerous and needs to be recalled. This could happen during a critical driving move and could end up deadly. Currently, there are 70,000 miles on this truck and out of standard warranty and will probably cost a lot to fix. (labor mostly) research shows that this is pretty common and very scary. GM even has a service bulletin out (18-na-161) showing that this is a common problem and is very dangerous, thus need to cover the recall right away.

- Waterloo, IL, USA

Cold weather (25-30 degrees?) on 12/24, so remote started truck and began driving (rear defroster auto starts). Heard slight sizzle noise, but couldn't figure out what it was...then wife (riding in back) heard it get worse, then a little smoke, then rear-window on driver side popped/cracked/shattered (truck has a sliding rear window, so 3 sections). Didn't blow out, but is completely shattered. Taped it to keep pieces from blowing apart. Talked to dealer and GM customer care, and they advised of an open customer satisfaction program for this issue, but it only applies to vehicles in certain states (cold weather)...including mi, but I'm 1 hour South in northern in. #N192265660-01 is the program number (rear window defroster thermal events - us only _(Mar 25, 2020). The problem also seems to be more common in Canada where a full recall is in effect. At this point, however, GM customer care (case # 9-6442774509) says they can't do anything and referred me back to dealer...who I will assume will refer me back to cust care again. I'm waiting on their response. Makes no sense that they will reimburse only for vehicles in certain states. I'm in the same cold climate as Michigan and many of the other impacted states. Looking for reimbursement of costs to repair, but for now I'm waiting to make sure someone will pay for it. This is a known issue that GM is refusing to reimburse (even though they are clearly willing in many other states). Any suggestions?

- Fort Wayne, IN, USA

Vehicle was stationary, in driveway of residence, running after being started with remote start. Temperature outside was about 35F. Front and rear window defrosters typically come on when the vehicle is remote started in the winter months. Rear window of truck has three separate panes, the two outer panes are stationary and the middle slides opens via a switch in the overhead console. All windows in vehicle were closed. I was standing beside the vehicle when there was a loud cracking sound and small pieces of the rear window pane behind the driver fell to the ground. The window continued to make a cracking sounds for several minutes after the initial sound. There is a slight smell of electrical wire burning inside the vehicle very close to the bottom left side of the damaged pane of glass. Despite the following information, GM claims that the VIN of the vehicle is not subject to the recall. Https://static.NHTSA.gov/ODI/tsbs/2020/mc-10171416-9999.pdf https://wwwapps.tc.gc.ca/saf-sec-sur/7/vrdb-bdrv/search-recherche/detail.aspx?lang=eng&mk=0&md=0&fy=0&ty=9999&ft=&ls=0&sy=0&rn=2019325&cf=searchresult&pg=50 https://www.autoblog.com/2019/07/12/Chevrolet-Silverado-GMC-Sierra-defroster-circuit-recall/

- Frederick, MD, USA

I turned on the rear defrost to the vehicle. Within about 30 seconds, I saw smoke rising from the center part of the rear window as if the defroster had started a fire. I immediately turned the rear defrost off and the smoke ceased. Within a mater of seconds, the right panel of the rear window popped very loudly as it shattered, presumably from the fire. I was driving on a rural road when this occurred. I do have a power rear window on the vehicle and there is a recall already in Canada for Chevrolet Silverado's of my model year with the rear power window having fires started by the rear defroster.

- Boerne, TX, USA

When driving, if I do something electrical, like applying the brakes or using my turn signal, the entire car electrical system shuts off for a second and sometimes jerks the steering wheel out of my hand. It usually restarts immediately on its own while driving. I've had it also while parked with just the radio on, that everything just died. Then it took a few tries before the truck engine turned over to try starting

- Two Rivers, WI, USA

Steering will jerk back and forth very sharply and dash information center goes blank when turning into parking spots. This has happened at speed with A/C and radio going blank.

- Indian Trail, NC, USA

The vehicle completely loses power for a split second. After this incident happens, the display says lower then raise the driver side window all the way. The ambient temp reading goes to 32 and displays warning possible freezing conditions. The problem seems to be coming from a bad ground cable.

- El Paso, TX, USA

I have been dealing with transmission issues since I bought the vehicle. There is dirt and sand inside my brake lights, rust under the seats, dirt and rust under the dash, brake calipers are horribly rusted and painted to be covered up by the selling dealership, wiring issues continue to arise and repaired by my mechanic. Trailer brake system is now failing. Steering is having issues now, either bad tie rods or bad cv joints. I have had complete loss of electronic power steering in the past. I suspect this vehicle was in a flood and the dealership covered it up. I have been dealing with this since January of 2019, and I have text records starting April 7th 2019. The vehicle was purchased from a family member's dealership and I bought an extended warranty. They have been less than helpful. Seeking legal help is my last resort.

- Monroe, NC, USA

As I was backing out of my driveway the truck suddenly shut off and the steering wheel jerked hard out of my hand. The screens all went blank. I was halfway onto the road when this happened and luckily the oncoming traffic was able to stop in time. I restarted the car and it did it again. It took three times to get the car going. I immediately called the dealer to take it in for service. On the way to the dealer it happened again and prior to the screen just blacked out only then the ac blower fan surged on and off. The vehicle again shut off as I was turning from dual highway to the dealer and the steering wheel jerked out of my hands and the brakes locked. Also when I backed out that morning the rear felt like their was some slippage. I bought my 2016 Silverado used in 2018 with 24K miles on it. The odometer just turned 50K two days ago, so this vehicle has not been driven hard and has always had proper service.I began researching and there are thousands of the same complaint online so I thought there must be a recall. However, the dealer tells me that there is only a "bulletin" and that since I am out of warranty I have to pay for the known repairs needed to fix this issue that clearly GM is aware of. Repairs are over 1300 dollars! I can not believe that GM knows about such a dangerous problem and will not fix it for owners. How many injuries and deaths must occur before a bulletin warrants becoming a recall? I also noted that the previous owner, right before I bought the vehicle according the the car fax took the vehicle for service due to electrical problems. So this was known by GM and dealer when I bought the truck. Deceitful. I have a family that relies on this vehicle for transportation and now I can't afford to fix it or trade it and it is not safe to drive. Help!

- Hagerstown, MD, USA

I will drive down the road and the display goes black on dash and I hear clicking sound and truck shuts off. Steering wheel has locked up making turns, left or right. Issues mostly happen when driving extended period of times but has cut off with short trips and parking, backing in. These issues started around Dec 2019 and increased in frequency this year 2020.

- Manteo, NC, USA

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the steering wheel ceased and jerked without warning. Additionally, the instrument panel was inoperable. The failure was remedied independently and the vehicle returned to normal operation. The failure recurred three times. The vehicle was taken to walker jones mega center (2718 memorial dr, waycross, ga 31503, (912) 490-8033) to be diagnosed. The contact was informed that the failure was due to the connection between the positive and negative battery terminals. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty or a manufacturer's recall. The approximate failure mileage was 130,000.

- Nahunta, GA, USA

I was driving and lost all power I had no lights no steering no breaks and then everything came back on this is very very dangerous research it and there is a lot of people having the same problems something needs to be done

- Freeport, IL, USA

My 2016 Silverado 1500 problems is the along with the loss of power steering, other electrical systems turns off including the radio, driver information center, door-lock cycle, ac and the stability control system. ABS and brake light turn on also hard to turn. Vehicle could be just on or driving around for hours or minutes time doesn't matter it could do it as soon it turn on those problems appear when the stabilitrak light comes on.

- Dallas, TX, USA

While setting in a drive thru my steering wheel will jerk back and fourth and then my truck will die. I get several different messages on my dash stability track needs service, window needs rolled down then up, or trailer assist. This has happened multiple times.

- Carney, OK, USA

I was attempting to open the door to remove my child, the door would not open.I then began to problem solve the issue and realized the rear passenger door does not lock with key fob or unlock manually or with key fob. The door will lock manually but I can not open the door from inside manually, it will not unlock from the drivers side control unlock, or with the key fob. This is a very serious safety concern, if there was an emergency passengers or driver could not exit through that door.

- Garden Grove, CA, USA

Started by vehicle with remote start. Rear window defrost was on. I did hear some crackling noise by the window, but after getting things around forgot about it. 20 minutes or so into my drive I started to smell something hot/electrical. Noticed the rear defrost was still on so I shut that off too see if that was causing the hot smell. Moments later the section of rear window on the drivers side exploded with a loud bang. All the glass in that section was shattered and eventually fell out that back (luckily not inside). I was under motion when it happened, but it was on a smooth road, nothing overhanging above (like lines that could drop ice) and not traffic near me. The glass pattern appear like the glass was blown out, not inward like if it had been impacted by an object.

- Chenoa, IL, USA

Erratic steering and slow speed?S jerky car dies ground problem

- Washington, DC, USA