The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 25-35 MPH from a complete stop at a traffic light, the RPMs increased to 4,000 before the transmission shifted into gear. The contact was able to drive the vehicle. The contact immediately pulled into a relative's driveway and parked the vehicle. The vehicle was towed to a certified mechanic, where it was diagnosed that the torque converter had failed. The torque converter was scheduled to be replaced. The manufacturer was informed of the failure and informed the contact that recalls were issued by the NHTSA. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000. The VIN was not available.

- Opelousas, LA, USA

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brakes made grinding noises due to the brake pads rubbing on the rotors. The contact added oil to the brake pads; however, the failure recurred. The contact replaced five hubs, two rotors, four calipers, and two brake lines. The vehicle was then taken to the dealer where it was diagnosed with vacuum pump failure and the vacuum pump was replaced. The failure recurred and the vehicle was taken to Jim Butler Linn Chevrolet Service (317 Main St, Linn, MO 65051) where it was diagnosed that the transmission was faulty, and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to replace the faulty parts with OEM parts. The failure mileage was approximately 126,000. The consumer had an accident due to brakes locking up and not able to get the transmission fixed.

- Fulton, MO, USA