This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pulling out of a gas station onto a highway my dash display showed "service power steering drive with care" I noticed I had no power assist to my steering and the steering was extremely hard to steer at best. I also received the message "service ecs" at this point I had little control of the direction the vehicle was going and managed to pull over. I also noticed the following functions stopped working, cruise control, traction control, lane assist, auto stop, etc. I let the vehicle sit about 20 minutes and restarted. No errors remained and I went on my way. Scary situation to be in on a highway.
Multiple warning screens appear on the instrument panel and infotainment screen. They flash on and off, like a light show, and are extremely distracting while driving, especially at night. Each time they flash on they cause me to look down at the instrument panel. I am concerned this distraction will cause me to get in an accident. There is nothing I can do to turn them off. These warnings randomly appear whenever the vehicle is running, be it stationary, in motion, on a city street or a highway, turning, braking, pulling a trailer, not pulling a trailer. This safety risk has been ongoing ever since I purchased the vehicle new one month ago. I live in Minnesota. I have brought the vehicle to a dealership for repairs twice, but the problem persists. I have been told that GM has been aware of the issue since last fall, but has failed to resolve the problem. I took photos of some of the warnings that have randomly appeared and will upload them with this report.
Drivers mirror problem can't close or mirror unattaches and opens clear to the windshield and comes lose and moves while driving so doesn't function correct and service steering wheel lick issues comes on.
In cold temperatures, this truck constantly throws error codes 'trailer disconnected' 'lane change alert disabled', and 'rear cross traffic disabled'. these errors are extremely distracting and have nearly caused me to get into accidents clearing the errors. GM is aware of the issue but has no solution. Please help.
- Sturtevant, WI, USA
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- Longs, SC, USA