This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Feb 10, 2025 while in busy mid-day traffic on the highway going 55mph my vehicle without any warning signs or warning messages on dash, or dash indicator lights suddenly went into limp mode, began making a loud knocking from the engine, and started shutting down. I stopped the vehicle as soon as I safely could do so and had it towed back to the selling dealer for them to diagnose the issue. The dealer then informed me that i had a bent lifter on the left bank but they did this based on codes and not any tear down. They referred me to another local dealer. I had my vehicle towed there where they also stated lifter. Once they began to replace the lifters on the left bank scarring was found on my #3 cylinder wall and at that point I was told that my truck had catastrophic engine failure and the engine would have to be replaced. They also told me that my truck had no oil in it and the issue was caused from carbon build up. I have had every maintenance service performed on time and at the selling dealer and have all service records. I was not overdue on maintenance. I have never been told about any oil leaks or any other issues that needed to be resolved on my vehicle. I had driven the truck the night before with no issues.. There was no oil on the ground or under the vehicle for them to say there was no oil in the vehicle. I was never told that i needed spark plugs due to carbon. I believe that this has to due with the AFM issue that GM is well aware of. I had to purchase another vehicle due to the damage that was found on this required an engine replacement
Driving vehicle down freeway about 75mph heard noise and truck shut speeds down to about 60mph on a major freeway. Per mechanic lifter has collapsed and it has been a common issue that Chevy knows about. He said that it could have been alot worse by seizing the engine and causing harm to drive or other people around causing a major accident. There is a major safety issue to life and or death caused by this issue that has NOT been a concern and causing people to pay over $5000 for repairs. Chevy has known about the faulty lifters for years and doesn't seem to care about safety concerns.
The engine failed while I was driving. It started to run very rough and then the check engine light came on as well as multiple other lights. I limped it to my mechanic who found that cylinder #4 had failed and rotated which tore up the cam shaft. Total damages came to $10,404.28. I have all receipts. Safety for myself and others were impacted because it lost power immediately and could have put me or other motorists in a position to react quickly not to crash.
Engine (v8) lost power and made terrible noise at 72,000 miles. Dealer installed a remanufactured engine and charged me $5109 and took 12 weeks to complete the work. GM claimed there were -??unaware-?? of any issues with these engines even though an internet search showed tons and f people with the same problem.
The 2.7L turbo engine failed. The truck is available for inspection. All maintenance has been up to date. It was recently serviced for a seperate recall. The truck gave a reduced engine power message and within minutes lost power. A truck of this age, with maintenance done regularly should not experience engine failure.
- Fletcher , NC, USA
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The engine seized unexpectedly and without warning during driving. Being sudden and without warning it risked the occupants of the vehicle being injured as they struggled to get off the road and out of harms way on the road. The vehicle was taken to the nearest Chevrolet dealer to be inspected where we were told that the engine had suffered a total engine failure and would need to be replaced entirely. The vehicle WAS inspected and damage confirmed by the dealer at that time. Prior to the failure there were no warnings of any kind.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 50 MPH and making a turn in the opposite direction, the vehicle lost motive power and there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the rod and the lifters had failed, causing damages to the upper half of the engine. The dealer replaced the gaskets, the rods, the guides, the lifters, the camshaft, and the transition kit. Additionally, and oil change was performed. The vehicle was not covered under warranty and was repaired at the customer's expense due to the mileage. The contact stated that while driving approximately 65 MPH on another occasion, the vehicle made an abnormally loud clunking sound and lost motive power intermittently. There was no warning light illuminated. The contact pulled over to the side of the road. The contact drove back to the residence. The vehicle was taken back to the dealer, where it was diagnosed with cylinder #8 intake valve failure. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was filed for the cylinder #8 intake valve spring replacement. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.
At approximately 68K miles, the torque converter failed. Luckily it started going out and we could feel it. It would surge/shudder while driving on the road. We had to have the torque converter replaced at $5k. A dealer replaced the parts. At approximately 90K miles, the lifters started making a loud pinging noise. It turns out the lifters had issues which lead to them being replaced along with the camshaft. It could have failed on the road and left us stranded. The sound of the lifters alerted us. A local shop fixed the issue at a cost of $9K.
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
6.2 L Engine Failed and is at the Dealership. Technician said a lifter had dropped damaging the intake and the cylinder wall. The problem has been identified by a Dealership Service Center. Only inspection has been by the Dealership. No warning messages pryor to failure. Engine light and some messages came up right when it happened.
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving-?"especially when merging onto highways or changing lanes-?"creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist-??, "Check Engine-?? and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
-Cylinder number 5 piston failure -Cylinder number 5 cylinder failure -Cylinder number 5 injector failure Vehicle was traveling at roughly 70 mph, everything operating normally. Suddenly check engine light came on, multiple traction control lights, cruise control disabled. Vehicle started to sputter and grey smoke showed out of the exhaust. Pulled over and shut vehicle off, checked oil and coolant level both were normal. Motor temp was slightly above normal. Restarted vehicle and it continued to sputter and smoke. Local shop ran codes that showed injector number 5 loss of signal. Upon further inspection a camera was sent down the number 5 cylinder, cylinder had excessive damage and metal fragments. Large amount of oil seen both on top of piston and on spark plug. It was determined that motor will need to be replaced.
Front main bearing failure. I have 97,000 miles on my truck. I have the 6.2 engine in it. I see online that GM is having a lot of issues with this engine. My dealer is trying to help me deal with GM, but GM does not want to replace my engine. They want me to pay for it. This issue could have been bad if I was driving at highway speeds with my 2 young daughters in my vehicle with me. Definitely a safety issue.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was a ticking sound coming from the engine compartment. The contact stated that the sound later became an engine knock, and the vehicle stalled. The vehicle was towed to the local dealer, who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not repaired and was later towed back to the residence. The manufacturer was not yet contacted. The failure mileage was 75,718.
From the time my vehicle had 30,000 miles on the engine, the engine light would come on and stay on with no apparent reason. I would take my car to my local Chevrolet dealer each time (by this time the light had gone out) and they could not find a problem. One technician told me that it sounded like a lifter problem that they were experiencing with these model vehicles. This happened approximately 8 to 10 times before the lifter failed. In January 2025, while driving on the Interstate Highway I experienced a sudden engine vibration and immediate 50% loss of power. Upon returning home, I took my truck to my local Chevrolet dealer where I purchased my vehicle. Upon inspection, I was told that it was apparent that a hydraulic lifter had failed. I left my vehicle at the dealership for the repair of the failed lifter which cost me $4,800. Two months later, I experienced the same problem with the engine, more violently vibrating. I again took my vehicle to the dealership and they confirmed another lifter had failed and took it in for repair under warranty from the prior lifter repair. I had again experienced more than 50% engine loss and had to get off of the interstate and travel on a side road because I could not maintain a speed over 45 to 50 mph. They repaired the same failed lifter bank that they had repaired the first time. Now, I am holding my breath, just waiting for the lifters on the other bank to fail for me to have to put in another $4,800-$5,000. I believe that this is an engine flaw that Chevrolet knows about. They have done nothing to fix this issue and have left it on the backs of the customer. Chevrolet needs to be accountable for these types of problems!
Engine misfiring multiple times over a period of 2 or 3 years. Took it to the dealership in Andrews Tx, could not duplicate misfire but saw over 600 misfires on a single cylinder, they said it was fuel pump failure. Replaced fuel pump. After a month misfiring started again. October of 2024 took it to dealership in San Angelo Tx, they were able to duplicate misfire, lifter failure. Replaced lifters and cam as it was beat up. One month after repair, vehicle started shuddering. Took it back to San Angelo service center, transmission issue, torque converter needs to be replaced. I refused the service as I would not spend $5,000 more after spending $10,000 to repair engine.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at approximately 15-20 MPH, the message -??Engine Power Reduced-?? was displayed on the instrument panel, and the vehicle started shaking and decelerating. The vehicle was taken to the dealer who diagnosed that the engine wiring harness needed to be replaced. The dealer informed the contact that another part needed to be replaced; however, the contact was unable to recall the exact part. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact of a possible number for assistance. The manufacturer had opened a case regarding the failure. The failure mileage was approximately 124,000.
A D V E R T I S E M E N T S
- Gonzales, LA, USA