The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while leaving a parking spot and driving approximately 5-10 MPH, there was an abnormal knocking sound coming from the engine before the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with engine failure. The vehicle was repaired. The contact stated that the vehicle had experienced catastrophic engine failure two years prior to the recent failure. The manufacturer was contacted and informed the contact that the VIN was not under recall. The failure mileage was 20,000.

- Beach City, TX, USA

I am facing my second coolant control valve replace in the last 10k miles. The truck errors with a code of P1098 due to the valve failure and the fan continues to run. My truck was then put into limp mode. This valve is a know problem with this motor and not cover under warranty.

- Emmett, MI, USA

I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn-??t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I-??m now stuck making a 850 a month payment on a 58000 dollar truck that I can-??t drive and can-??t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Floral City, FL, USA

Motor failed. 140k miles shouldn-??t happen on a 2021. Meticulously maintained.

- England , AR, USA

While driving my truck at approximately 50mph it suddenly lost power while in traffic. I was fortunate enough to pull over safely to avoid an accident. The motor was violently shaking and sounded like it was coming apart internally. Almost every warning light on the dashboard came on as I was pulling over. The truck had little power and did not sound normal. I immediately called for a tow truck and had it towed to the nearest Chevrolet dealership. After inspection they confirmed the lifters were bad. The truck had 38,000 original miles on it at the time of this incident. The dealership repaired the defective lifters. With the current GM recall on the 6.2 liter engine my truck does not qualify as it was built 1 month prior to the recall date. This truck needs to be included in the current 6.2 liter engine that GM is recalling. The motor is defective and is a major safety issue. If I was driving with my family on the highway while this abrupt incident happened it could have been catastrophic. There were no signs or warnings whatsoever prior to this incident.

- New Smyrna Beach, FL, USA

Took my vehicle in on 3/24/2025 for an oil change and to check a perceived issue with transmission hesitation and a noise. Tech confirmed and repaired an issue in the transmission and also confirmed an issue within the engine. A replacement engine was ordered. Vehicle is still at the dealer awaiting the engine with no estimate as to when the engine will be shipped or received. It has now been well over 2 months. A loaner vehicle was provided on 4/30/2025 but is not comparable to my vehicle.

- Laurel, MD, USA

blown engine 6.2 L87 motor

- Stroud, OK, USA

Engine failure with no warning. Driving home from dinner, made a right at a stop light and then warning lights and knocking sound in engine compartment, truck noticeably shaking

- Watkinsville, GA, USA

First my engine light came on and as I was in my way to the dealership I lost my brakes. It stayed at the shop for a week before I was contacted only for them to tell me that there was metal shaving in my engine oil and they recommend full replacement, meanwhile haven-??t even made it to my brakes. GM offered me 3K toward replacing the 13K+ engine. That-??s so unacceptable!

- Desoto, TX, USA

May 3, 2025 while driving home truck starting making noise and all the dash lights started blinking including the 'check engine' light. Felt not safe to drive, afraid I would lose control of truck. Immediately pulled over and called dealership who advised to have truck towed in. Truck is still in shop and apparently needs a new engine, problem seems to be the same as the recalls for engines made in 2021-2024. The engine on my truck was manufactured in 2020 and not part of the current recall. This is the 2ND time engine has failed. June 7, 2021 at 4,600 miles again driving and engine started making noise, all dash lights flashing. Again didn't feel truck was safe to drive. Towed to dealership. Cause was a 'failure of lifters on cylinder 5 and a bent push rod.

- Blanchard, ID, USA

Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.

- Colorado Springs, CO, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The message -??Reduced Power-?? was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the lifters and push rods needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle started to smoke while driving. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.

- Williamstown, NJ, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395.

- Covington, GA, USA

At 2000 miles my truck developed a new -??fluttering-??, -??ticking sound-?? once all cylinders reactivated as apart of the dynamic fuel management system. After bringing the truck to dealership, they proceeded to replace the lifters, the exhaust system twice, and performed a computer reflash. The truck was at the dealership for over 45 days within the first 6 months of ownership. After all the repairs, the sound is still audible and getting worse. In addition to this sound, at around 30,000 miles the transmission has now developed an audible clunking sound that can be felt once on release the gas peddle under slower operating speeds. After trying to engage with GM on simply understanding what the problem is and why there is the need for so much repair on a brand new vehicle, I am candidly fed up and let down as long term GM customer.

- Snohomish, WA, USA

At 38,000 miles: While driving, the engine began knocking, vibrating and shut off. The check engine light came on and the vehicle could not be restarted. It was towed to the dealer who diagnosed it with lifter failure. It was still under the powertrain warranty at this time. Several lifters were replaced as well as other engine parts and I was given the truck back after a few weeks. A week later, truck would not start. After looking under the hood I noticed most of the hoses and wires were not clipped off, causing them to just rattle and move around. Upon further investigation, I found that the wire to the starter was loose and had to be wiggled to get the truck to start. This wire should have been secured to the vehicle with the provided clips, but it was not and came loose because of it. I also found a random loose bolt lying in a void space under the hood near the windshield. I took the truck back to the dealership that replaced the lifters and explained my frustration with the condition my truck was put back together after tearing into the engine. I also showed them the random bolt I found. Their manager assured me that they would go through the engine compartment and make sure that the wires and cables were properly secured to the side like it should have been after the initial engine work. I never received an explanation of where the random bolt came from. After this engine work, my truck never seemed to drive the same. It began use more oil and the fuel MPG decreased. I reported to the dealer on the oil consumption and they had me start an oil consumption test. 600 miles after the oil change my engine light came on, truck began to run rough and make a loud engine rattle noise. I took it back to the dealer for a diagnosis. They called back and said that there was a lot of metal in my oil when they drained it. They contacted GM and are scheduled to open the engine up to find out if it can be fixed or needs a new engine. Currently at 52000 miles

- Granite City, IL, USA

The truck, while driving at highway speeds on the interstate, experienced catastrophic engine failure, seizing the motor while in driving. Luckily, I was able to pull the truck to the side of the road safely, without a crash occurring. Losing engine/braking power could have been a major concern but thankfully, traffic was light enough I had space to pull to the side of the road. The truck had to be towed to the nearest dealer, where it was discovered the motor had seized. 2021 Chevrolet Silverado Trail Boss 6.2L motor with 47k miles on the factory warranty/no modifications. Since taking the truck to the dealer, they warranty-swapped a remanufactured crate motor in the truck. Hearing of the major increase in issues with this truck, I traded it in on a different manufacturer and now have a different vehicle. Aside from this huge inconvenience and safety issue, GM's customer support line failed to cover the full cost for a rental truck while my vehicle was down for a new motor (late November 2024 until mid January 2025) and I still have yet to receive a refund for my tow bill. This experience that has now lasted almost 6 months (still with no resolution) has been horrible. I hope General Motors is held liable for this major issue.

- Groveland, FL, USA

I have a 2021 Chevrolet Silverado 1500 with a 6.2 L engine. There seems to be a recall on this model and particular motor but my VIN does not show up. My engine has failed as described in the recall. I have a bearing failure on the crank according to my mechanics shop. Please add my VIN to the recall so I can get this problem repaired. I have been without my vehicle now for over a month and would appreciate assistance on this problem.

- Rogers, AR, USA

Engine knocking brought to dealership and they found codes P0300 and P0304 #4 cylinder with 15,000 then remove head and so order new engine from General Motors

- Ulen, MN, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.

- Jacksonville, FL, USA

I am filing a formal safety complaint regarding a persistent and unacceptable failure with my 2021 Chevrolet Silverado Trail Boss. The vehicle intermittently fails to start due to a recurring -??Service Steering Column Lock-?? error. While the key fob still locks, unlocks, and remote starts the truck, the push-to-start system becomes entirely non-functional once inside the vehicle. This defect is not only frustrating -?" it-??s dangerous. My wife has already been stranded twice, once in below-freezing temperatures in January, and again in May, causing her to be late for work and left alone at night in unsafe conditions. A truck purchased for over $60,000, marketed as rugged and dependable, should not be experiencing a critical failure like this at just 48,000 miles. What-??s more concerning is that this appears to be a known issue within the GM community, with no official recall despite Technical Service Bulletins (TSBs) acknowledging the problem. Customers are being left with unreliable transportation and no consistent fix. This failure is both a mechanical and safety issue, leaving drivers vulnerable without warning. I urge NHTSA to investigate this defect, pressure GM for a formal recall, and ensure corrective action is taken before someone is injured due to being stranded or the failure progressing to more critical steering or ignition malfunctions.

- Oakland, ME, USA