This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Silverado. The contact stated that the instrument panel would not illuminate at night to display pertinent information, such as the speedometer. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 277,638.
The contact owns a 2004 Chevrolet Silverado. The contact stated that the speedometer, fuel guage, odometer, pressure and the high/ low beam indicators failed to display. The contact mentioned that the instrument panel failed intermittently. The vehicle was taken to a dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the problem. The approximate failure mileage was 60,000. Updated 08/18/14 updated 09/5/2014
The contact owns a 2004 Chevrolet Silverado. The contact stated they received a letter approximately one year ago from the manufacturer stating that the instrument panel warranty was extended to seven years and 70,000 miles. In addition, the contact was advised not to bring the vehicle in under the warranty unless the fuel gauge had completely failed. The contact stated that the speedometer had been stuck at 120 mph. Later, the speedometer independently dropped below zero and remained stuck there. In addition, the engine RPM gauge would fluctuate sporadically but the engine would not respond. The contact took the vehicle to the dealer and was told that the failures were not covered under the extended warranty for the instrument panel and was advised that the entire instrument panel would need to be replaced. The failure mileage was 116,000 and the current mileage was 117,000. Updated 7/18/12
The contact owns a 2004 Chevrolet Silverado. The contact stated that the speedometer on his vehicle was faulty. The vehicle was taken to the dealer who stated that instead of just repairing the speedometer, they needed to replaced the entire instrument cluster. The dealer was contacted and stated that they were aware of the failure but were unable to help since the warranty had expired. The vehicle was not repaired. The failure mileage was 95,000 and the current mileage was 98,000. Updated 3/14/11 the consumer was informed Chevrolet would replace the instrument cluster up to 5,000 miles and they would bill the consumer $500-700 to have the instrument cluster replaced since the vehicle had over 95,000 miles. Updated 03.21.11.
The contact owns a 2004 Chevrolet Silverado 2500. The contact was driving at 45 mph when he noticed that the dashboard gauges were fluctuating back and forth. The speedometer was stuck at 110 mph. The dealer advised there was not a recall for the failure and any repairs would be at the contact's expense. The manufacturer was not contacted. The VIN was not available. The failure and current mileages were 100,000.
The contact owns a 2004 Chevrolet Silverado. The contact stated that on January 15, 2010, he noticed that the speedometer did not function properly. The vehicle was taken to a repair shop where the contact was informed that the instrument cluster was defective. The contact called the authorized dealer and manufacturer who both stated that the vehicle was no longer under warranty. The failure mileage was approximately 91,000. The current mileage was 98,560.
The contact owns a 2004 Chevrolet Silverado. The contact was driving at approximately 40 mph and the speedometer indicated the mileage as 0 mph. The failure has occurred multiple times. The authorized dealer was informed twice because the vehicle was recalled. They stated that if the vehicle was not broken they weren't repairing it. One year later he took it back to the dealer because he started experiencing the failure with the speedometer and stated that they could not repair the failure because he was over the mile restriction on the warranty. The manufacturer stated that the contact would indeed have to repair his vehicle at his own expense. The vehicle has not been repaired. The approximate failure mileage was 85000 and the current mileage was 110000.
The contact owns a 2004 Chevrolet Silverado. He stated that on several occasions the speedometer, oil pressure warning light and RPM light components became inoperable on the instrument panel. The dealer was contacted and advised replacing the entire instrument panel at the owner's expense. The manufacturer would not offer any assistance. No repairs were made to the vehicle to correct the failure. The speed, failure and current mileages were unknown due to the failure on the instrument panel.
The contact owns a 2004 Chevrolet Silverado. Immediately after the vehicle was started she noticed that the speedometer moved from 0 to 120 mph without the vehicle moving. The dealer informed the contact that the speedometer needed to be replaced. There were no prior warnings and the vehicle has not been serviced. The current and failure mileages were 154000.
I too have a 2004 Silverado. My speedometer went out. At first it registered zero. Later it went up to over 120 and stayed off the scale for the entire trip. This occurs now everytime I drive the vehicle.
Speedometer starting acting up by over registering my speed and now reads 120+mph no matter what my speed. It falls back to 50mph when I turn off the ignition.
I was driving and heard a pop. A couple of miles down the road noticed that my speedometer was way off. It said that I was doing over 100 when I was probably only going about 60. I search and noticed that this is very common with my truck. It's a 2004 Chevy Silverado with about 33K miles on it. I contacted the service department and asked if it was covered under the extended warranty and she said they would have to scan it and contact the warranty company.
The contact owns a 2004 Chevrolet Silverado extended cab. While driving less than 30 mph, the speedometer dial went straight to zero. The failure occurred approximately three times within one week. The failure mileage was 83,959 and current mileage was greater than 84,000. Updated 1/6/09 updated 01/14/09.
2004 Chevy 1500 truck, I received a recall for the dash cluster, all my dash components do not work, the recall is if only there were less than so many miles, now at 90,000 miles, mine quit working, why is a recall only good for so many miles when there is a problem with it.
The odometer and instrument panel in my 2004 Chevy Silverado is not working, meaning that I can not tell how fast or slow I am driving. I was not sure if a safety recall has been issued to make GM repair this free of charge. The speedometer is stuck on 5mph and does not move the entire time I am driving.
The contact owns a 2004 Chevrolet Silverado. The contact stated that the speedometer on the instrument control panel was inoperative. She was unable to determine what speed she was traveling. She took the vehicle to the dealer, but they could not identify what component needed to be replaced. The repair would cost $800. She called the manufacturer in reference to a class action lawsuit and was informed that they were not responsible because the vehicle exceeded 80,000 miles. The vehicle has not been repaired. The failure mileage was 50,000. Updated 09/17/08. Updated 09/24/08.
A D V E R T I S E M E N T S
- Pinedale, CA, USA