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really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
31,202 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Silverado 2500 body / paint problems

body / paint problem

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2012 Chevrolet Silverado 2500 Owner Comments

problem #13

Mar 082016

Silverado 2500

  • 72,000 miles


Passenger side dash, on left engine compartment side has cracked from the airbag compartment to the defrost air duct. The concerns are 1) impaired/failure of passenger airbag in crash, 2) exposure to sharp dash cracks which could increase injury in a crash, 3) safety of occupants inadvertently being injured by sharp edges of dash crack, 4) resale value.

- Round Rock, TX, USA

problem #12

Jun 202016

Silverado 2500

  • 40,000 miles
Cracked front dash between airbag and window defrost vent, possible airbag deploy issue. Check engine light illuminates when first engine start or during use on my lml engine: Repeat failing glow plugs, repeat nox sensor and def issues. There have been failing oat sensors, failed driver seat cooling fan(s), defective airbag deploy issue due to possibly poor connector seating. Engine glow plug usully occurs at or near initial startup. Nox fails when underway or near startup. Seat cooling failures have occurred twice. Driving is both city street and highway operation. Glow plug failures usually wherever I initiate startup. Dash crack, possibly affecting airbag deploy has not been warranted, rather, GM wants me to subsidize the repair/replacement of the dash

- Round Rock, TX, USA

problem #11

Mar 052016

Silverado 2500

  • 35,000 miles
Dash cracked at corner dash above left side of passenger side airbag only 35K on vehicle 3.5 years old with use of sunshade half the time

- Spring, TX, USA

problem #10

Apr 172016

Silverado 2500

  • 26,000 miles


The contact owns a 2012 Chevrolet Silverado. The contact stated that the passenger side of the dashboard was fractured. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000. The VIN was not available.

- Clewiston, FL, USA

problem #9

Mar 012013

Silverado 2500

  • miles
My 2012 Silverado ls has 22,000 miles. It is a shame because it is a beautiful truck, but the frame looks terrible. It is not a little rust here and there. The rust is literally all over the frame. There is more of the frame with rust than without. The frame is very easy to see. Unfortunately for GM, my truck is a rolling billboard and the rust is getting worst every year.

- Coventry, RI, USA

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problem #8

Jan 212016

Silverado 2500

  • 55,000 miles
Door handle comes off on driver and passenger door, makes it impossible to open the doors of the vehicle

- Fort Hood, TX, USA

problem #7

Mar 012014

Silverado 2500

  • 25,000 miles


Frame rusting badly

- Warren, MI, USA

problem #6

Oct 062014

Silverado 2500

  • 30,000 miles
Here is a brief history of the issues involving the 1012 Chevrolet Silverado lt Texas edition after the purchase date of September 3, 2012. First, I noticed that it has increasingly become more difficult to open the front passenger window from the driver side master control unit around 2014. Now, I have to press hard several times to open the window. Second, the outside moldings of the door panels are falling off starting in mid-2014. Third, I have started to hear popping noises coming from the ball joints when the steering wheel is turned to the left or right at a very low speed starting the beginning of 2014. These issues were reported to the Chevrolet customer service at the GM headquarters in August 2015. On September 4, 2015, the truck was finally diagnosed by the Chevrolet dealership service department that sold the pickup. The invoice dated September 4, 2015 indicates the lower ball joints worn with play, door moldings falling off, and the driver's master switch shorted.

- Victoria, TX, USA

problem #5

Aug 282015

Silverado 2500

  • 31,525 miles
Truck was parked when I got back into it the dashboard was cracked

- Donaldsonville, LA, USA

problem #4

Aug 312015

Silverado 2500

  • 79,746 miles
I had driven back home from Tahoe around 6:00pm and the vehicle was parked for 2 hours when we attempted to open the slide on the 5th wheel. I found the slide on the trailer would not open due to a lack of power on the 5th wheel. At this time the pigtail was still connected to the truck. I disconnected the pigtail from the truck and plugged the trailer into a 50 amp plug and the slide opened normally. I thought it was strange that the battery had discharged after such a short time. Around 10:45pm my girlfriend screamed the trailer was on fire and when I reached the backdoor the entire trailer was engulfed and the rear of the truck was already on fire. Both the vehicles were completely destroyed along with a barn that was approximately10 feet away suffering major damage.

- Visalia , CA, USA

problem #3

Oct 092014

Silverado 2500

  • miles


Water comes in around back window from third brake light over it. The dealer service dept. Said it happens a lot, it comes from factory that way, with no gasket around it. He said only way it fix it was let them replace it was a few hundred dollars to fix it. It comes from the factory with this defect.

- Clinton, TN, USA

problem #2

May 132014

Silverado 2500

  • 11,000 miles
Parked facing upslope. The truck slipped out of park gear and rolled downhill backwards, knocking over owner. Finally hit a tree and stopped. Insurance declared it totaled.

- Accord, NY, USA

problem #1

Apr 252012

Silverado 2500 8-cyl

  • 360 miles
There is a very high pitch noise the is emitted from behind the dash. This noise is distracting to the point that my wife can not ride in the truck let alone drive it. I have taken the truck to the dealer and was told by the service department that General Motors is aware of this noise and it is acceptable.

- High Point, NC, USA

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