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really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
66,526 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 3500 electrical problems

electrical problem

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2011 Chevrolet Silverado 3500 Owner Comments

problem #6

Sep 112015

Silverado 3500

  • 80,000 miles


The contact owned a 2011 Chevrolet Silverado. The contact stated that while driving at approximately 35 mph, all of the warning lights on the instrument panel illuminated, the gauges failed, and the vehicle stalled. The vehicle failed to restart. The contact noticed smoke coming from the engine compartment and the vehicle caught fire. The fire was extinguished by the fire department. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. Updated 12/03/15

- Ocala, FL, USA

problem #5

Aug 012015

Silverado 3500

  • 60,000 miles
The contact owns a 2011 Chevrolet Silverado. While attempting to start the vehicle, the vehicle failed to start and the key remained in the start position. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was aware of NHTSA campaign number: 14V827000 (electrical system); however, the VIN was not included. The failure mileage was 60,000.

- Jacksonville, AR, USA

problem #4

Feb 262015

Silverado 3500

  • miles
First of three vehicle collisions this year involving Chevrolet Silverado that have caught fire after involved in frontal impacts. Vehicle traveling westbound on sr 58 in lane county, Oregon. Involved in secondary collision with a Toyota pickup truck that had been struck by a loose truck tractor wheel. The impact by the wheel caused the Toyota to encroach into the path of the Chevrolet. The occupants of Chevrolet were able to extricate themselves. The vehicle subsequently caught fire and suffered extensive fire damage.

- Springfield, OR, USA

problem #3

Aug 212013

Silverado 3500 4WD 8-cyl

  • 118,655 miles


Exhaust fluid quality poor appeared on the dash display, so I toped it off with more fresh def and the warning went away.3 days later the same warning came back on the dash display only with a new warning with it that said vehicle speed will be limited to 55mph next fuel fill, it did! I took the truck to the dealer they found bad nox sensors 1&2.repairs where not done because I felt that should be some sort of recall on defective parts that controls the drivability of a vehicle. On Feb-4-2015 I received a letter from GM after 2 years telling me that my truck may have nox sensors that can become contaminated and that GM is extending the warranty on the nox sensors and the wire connectors for 10/yrs. 120.000 miles which ever comes first. So I go back to the dealer and show them the letter from GM and show them my receipt from when I came in 2 years ago that shows that the nox sensors were defective way back in 2013 and are still on the vehicle and I need the repairs done per the letter from GM. The dealer is refusing to repair the vehicle because of the mileage that is now on the vehicle, however the defective parts that failed when the vehicle was within the mileage are still on the vehicle and I feel should be replaced and repaired or reimbursement for $800 programmer. I have contacted Chevrolet and they are working with that dealership to try and resolve this issue. Case number is available if needed, GM letter number is 13386.

- Beaumont, TX, USA

problem #2

Jul 032014

Silverado 3500 4WD 8-cyl

  • 138,000 miles
Once the vehicle is in park it is sitting up and after putting the vehicle in reverse and starting to drive the vehicle lowers to the ground. The vehicle pulls when driving and causes an additional pull on the engine and fuel system.

- Natchez, MS, USA

problem #1

Jun 012012

Silverado 3500 8-cyl

  • 2,500 miles
While driving in traffic the Silverado's, engine, power steer and power brakes shutdown completely. After the vehicle stopped. The automatic transmission was placed in park and the truck restarted normally. I took the truck to the dealer and they found no problem or code. The same event happened again about 3 months later while I was on an interstate driving about 70 mph. The I was able to bring the vehicle to a stop in the side of the road I then placed the transmission in park and the vehicle started normally. I believe there is an issue with the ignition switch.

- Shepherdsville, KY, USA

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