The contact owns a 2017 Chevrolet Sonic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that the engine made an abnormally rough sound, the transmission failed to shift as intended, and the vehicle failed to accelerate as intended. The contact exited the highway and continued to drive at slower speeds. The vehicle was taken to an Auto Zone, where it was diagnosed with turbo charger failure. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The vehicle was driven but was no longer driven on the highway. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Phoenix, AZ, USA