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10.0
really awful- Typical Repair Cost:
- $1,600
- Average Mileage:
- 95,650 miles
- Total Complaints:
- 5 complaints
Most Common Solutions:
- not sure (5 reports)
steering problem
Helpful websites
- No one has added a helpful site for this 2012 Traverse problem yet. Be the first!
A D V E R T I S E M E N T S
My steering went out in my 2012 Chevy Traverse last weekend. I was driving with my 4 Autistic children in the car and almost crashed. Needless to say my children were terrified as I fought with the wheel to turn and get the car safely off the road. It was so terrifying that my youngest has a meltdown anytime we have to get into a car. I took it into the shop closest to me and they diagnosed the issue.
Apparently, the power steering pump, power steering rack and pinion, power steering hose, and tie rod end needs to be replaced which will cost about $2000. Coincidently, GM knew that these very same issues were occurring in the older 2009-2011 models. They even issued a "Special Coverage Adjustment" for those models for 10 years or 150,000 miles for "Loss of Power Steering Assist." However, because my vehicle is a 2012, GM is not willing to cover the repairs.
So here I am, a single mother of 4 on a fixed income stuck with an unsafe vehicle to transport my children around in. GM wants me to take my car to a GM dealer so they can look at it, but refuses to even waive the diagnostic fee let alone pay for the tow. I have already paid one diagnostic fee, and how do they expect me to get it there? Certainly they wouldn't expect me to drive such an unsafe vehicle, or would they? Something needs to be done about this safety issue. Researching these problems with 2012 Traverse, I have seen many posts about the same exact issues.
What needs to happen before GM takes responsibility for these safety hazards with this particular model? Are they waiting for this steering issue to cause a fatal accident where someone dies before they are willing to take action on this issue? I am pleading for someone to please listen to us, Please hold this company accountable for their faulty equipment in these vehicles.
- Sabrina C., Chesapeake, VA, US