really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Traverse engine problems

engine problem

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2016 Chevrolet Traverse Owner Comments

problem #2

Apr 042016


  • 12,000 miles


The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle experienced a loss of acceleration and experienced a complete loss of power. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the sensors in the accelerator pedal needed to be changed. The vehicle was repaired however the service airbag warning indicator illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

- Lynn, MA, USA

problem #1

Aug 212016


  • 19,000 miles
Enterprise rented me the Chevy Traverse. I experienced the problem when I was backing out of a parking area off a dirt road. I'd been waiting for the car behind me to back out so that I could back out. The car was stationary, weather sunny and warm, middle of the day. I turned on the ignition, had my foot on the brake, put it into reverse and next thing I knew I was hurtling backwards. It felt like being sucked backward and there was nothing I could do to stop it. I smashed into the car behind me and it was terrifying both for me and, I'm sure, for the guy behind me who suddenly had this SUV crashing into the front of his car. He thought his car was totaled. The insurance companies are handling it, but I told both my insurance company and enterprise that I thought the Traverse had surged. I did eventually drive the vehicle back home (avoiding reverse as much as possible), and noticed when the car was in cruise control mode that same surge-feeling in drive when going up a hill--like it was going way too fast. Later, I saw online a complaint of a similar thing (reverse surge) happening with a 2009 Traverse. I don't think this car should be on the road, and the people handling the claim for enterprise say that it's not (which is good), but they just warned me that if their inspection doesn't show a problem with the vehicle, I could be liable for expenses since it has been pulled from their fleet. At this point, I've been waiting close to a month for this inspection, at which I was told I could be present, to be scheduled. Notes: I don't know exactly what the problem was so I checked each box that seemed likely. Also, only the other vehicle was towed.

- Brooktondale, NY, USA

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