This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The component that failed or is not functioning properly is the passenger seat seat belt component where the seat belt inserts into. The seat belt cannot be inserted into the component and lock/secure in place. This poses a safety hazard to the front seat passenger as they are not able to easily and safely buckle the seat belt. I took the vehicle to the dealership and they acknowledge the malfunctioning seat belt component and stated they will not cover the replacement of it even though the vehicle is less than 5 years old.
Middle row bench middle seat belt won-€™t stay latched in and the seatbelt has been taken in for service to repair locked middle row middle seat belt. Hazard and unsafe for passengers in vehicle.
Shifter gave error that it was not in park. Had to have shifter replaced at my own cost because it was outside of the warranty. Also the seat belt on the driver's seat is faulty.
The seatbelt behind the passenger side will not work. It will not extend to buckle it. I have taken it to the dealership three different times. They have attempted to repair it and replace all the parts, however it still will not work. The vehicle does not have 30K miles and GM refuses to help.
- Loganville, GA, USA
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The contact owns a 2018 Chevrolet Traverse. The contact stated that without the drivers seat belt securely latched, the hill ascent and descent function became inoperable. The contact that while the vehicle was on an incline, the hill descent feature failed and the vehicle rolled backwards and stalled. The vehicle was taken to wentworth motors dealer, (139 franklin St, dansville, NY 14437, (585) 204-0905) and it was confirmed that the feature would be disengaged if the seat belt was not securely fastened. The technician informed the contact that there was no fix for the failure however, to prevent the failure the seat belt should be worn at all times. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 21,958.
Attempted to put seat belt on. Won't latch therefore doesn't stay on. Car was stationary at time first attempted to use the seat belt, was in motion when made several other attempts. Interior locking mechanism must be broken/defective.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA