This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Chevy Venture wb edition - passenger side front power window fails intermittently. I have had this car to the shop 4 times for the same problem, which they are unable to duplicate. When the problem occurs, the dealership is not open (like on labor day when I was unable to secure my car!). the passenger side switch was replaced on 5/9/05 and vehicle has been in to the dealership (lanna Chevrolet in woburn, MA) again in 6/05, 7/05 and 9/05 for the same problem. When the original problem occurred (5/05) the driver's side switch for the passenger side front window failed, but I was able to use the passenger side switch to close the window. On 9/05/05, both switched failed to operate the window to close it. Dealership has been less than helpful in getting problem fixed - which should be covered under my extended warranty (60,000 miles). I am, however, now at 58,800 and am being told that there is nothing they can do - but they have failed to actually check the wiring visually as it is 'too much work' and 'who is going to pay them'.
The air bag light remained illuminated while driving. The vehicle is at the dealer. The passenger seat belt pretensioner was installed with an activation cable under the seat track. Over time, the wiring in the cable shorted internally requiring replacement. Without replacement the airbag system was inoperative. There was also a coolant leak which was found in the lower intake manifold gasket.
Air conditioner will shut off when set at 5. took to dealer, and they replaced blower motor resister 3 different times.also, when starting vehicle headlights are suppose to come on, but nothing comes on. Consumer slammed glove compartment, and headlights came on. Took to dealer, and they couldn't duplicate the problem. Service manager informed consumer that the circuit box behind the glove box was so hot that she almost got burned twice, consumer has had burned wires replaced.
- Merritt Island, FL, USA
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- Woburn, MA, USA