This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head rest deployed while driving on city strret, the engine also shut down while makeing a left hand turn and will not start back up this has caused every sensor light to come on as well. Prior to this incident, my that my automatic start and locks were not working and the headlights were really dim. I took it to autozone where it was assessed and they determined it was not the battery.
We were in an accident my son and husband were in the front seat and the both had injuries. My son had neck injury and I feel that it is due to the headrests in the vehicle. I would just like for this to be looked into. We were at a stop when the vehicle was rear ended by 2 vehicles. The headrest literally blew open. Prior to this the wipers would turn on, anytime we used the signal light.
On the evening of May 3rd, 2016 I returned to my vehicle after work to find that the driver head restraint had been deployed for unknown reasons. Earlier that day I went to the bank all was well the head restraint was completely intact. At approximately 5:05pm I returned to my vehicle to head home and noticed that I could not rest my head as I do on a daily basis on my drive home. My concerns are that if I were driving in traffic or on the freeway and it unexpectedly deployed potentially causing an accident or worse due to a chain reaction. I immediately contacted the Chrysler recall center. Filed a complaint, issued a case number and was told that someone would be contacting me to investigate with a possible resolution. I have not been contacted as of 5/9/2016. I also followed up on the case Friday May 6th. The case number had not been assigned. I'm looking for a resolution as to why this happened unexpectedly and what if anything would be my options. If this has happened to other, this could potentially become a safety hazard.
- Riverside, CA, USA
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My wife was driving on the freeway at 65 mph when all of a sudden the active head restraint popped open and struck her in the back of the head causing head and neck pain. Took to the dealership they said they have never seen anything like that before.
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- Canton, MI, USA