This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 6, 2010 reported to Chrysler that the hood of my 2006 300C would not stay in a up right position. Current mileage at time of report 32,000. When I first raised hood, it stayed up right for a moment and than came crashing down on my head. I raised hood again and found that hood would only stay in up right position for a moment and then crash down to the close position. The struts that hold hood up right have to be replaced and Chrysler offer to replace for $50. I find this offer unacceptable. With only 32,000 miles on car, I figure hood is only open approx. 11 times for car maintenance. With hood crashing down sudden can cause serious injury to head, back, hands and other body parts. I consider this a very unsafe condition and a recall should be put in place and struts replaced at no charge to customer.
- Orange Park, FL, USA
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- Orange Park, FL, USA