This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.
Drove the vehicle 12 miles to get home. (the vehicle was stationary) immediately turning off engine after making it home. Power steering fluid leakage (big leak) from hose and smoke smell from under hood. (engine looks chard)
I was involved in an accident with my wife and I and it almost took our lives but I was able to get out of it alive and the insurance and the attorneys gave me some money so I went out and bought me a Chrysler PT CRUISER for $4, 700 for a 2002 Chrysler PT CRUISER from larry H miller Honda I started having overheating issues right after I purchased it from them and eventually blew the head gasket in it not knowing that the water pump was also going in it I had nothing but problems from the first day I bought it I spent my whole $4, 700 from my settlement to get this vehicle and I have nothing but problems on it's got 60, 000 miles on it and it's it's in my backyard my wife and I don't have a vehicle because this overheated and caused it to blow the head gasket I change the water pump timing belt everything and then it blew a head gasket please help me my wife and I are stuck because we have no way to getting around and I'm not able to work because I don't have a vehicle we struggled since our auto accident and this is just been one hurdle that we are not able to get over it please help
Structure - noticed slight clunk from front suspension on bumps. On mechanic's lift, found all suspension parts still good or recently replaced, but front K-member severely rusted through. Declared unsafe and unfixable, although at 112,000 miles the rest of the car is still in great shape.
Ok this is the 10th complaint filed on this vehicle both by myself and mechanics who have worked on it in last 6 months. My vehicle caught fire beside my house this morning at 6am. Nobody in car and the only thing that alerted me was when my dogs went out and were barking like crazy. I will have the fire investigator report on Monday or Tuesday. I suggest Chrysler who has all the same complaints as you do pay attention when you are told a car is unsafe. I could have lost everything this morning so Chrysler better be glad was just car. I am still shaking and I am a single disabled mom thank god fire department got here when they did. I want answers!
- Chapel Hill, TN, USA
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Ok maybe 4th time is a charm on trying to get PT CRUISER off road. I had a fire in this vehicle due to overheating which was reported but dumb me put it out and replaced grill and radiator and had to take seperate loan out for $2500 in repairs and now vehicle won't start and now being told is computer well that explains why when we were trying to get out of car when was on fire the door locks didn't won't to work first time. The car is a 2002 with 100,000 miles on it and I have already put new tires on it and battery and had all these repairs done trying to save the car because I am a single mom on disability maybe since Chrysler is under investigation for injuries and deaths not being reported you can add me because I was burned during the fire trying to put out. I have forwarded every single documentation of every incident not only to Chrysler but NHTSA and now want me to replace a computer at $1300 this car is dangerous and have been told by everyone who has examined car it is serious but I guess if me or my son had died in car then maybe something would have been done. I have made my payments and paid full coverage insurance for 6 months while all this has been going on and only was able to drive car for a month. The vehicle is at Chrysler Dodge in columbia, tn and phone number is 1-931-380-0326. I have 9 tow bills and nobody cares that me or my son could have lost our lives!
I was driving 55 mphr and the car died. It wouldnt start back up had to tow it home. Replaced the timing, water pump, head gasket. It would crank but wont start. I never in my life had this much problems out of a some car.
2002 PT CRUISER sport model. Car would not start, when sitting far a few days, had been driving car all day and turned car off to do an errand and car would not start. Car has left me stranded where I had to have it towed several times. Bought car new and have had this problem for 7 years. Kept bringing back to the dealer and couldn't find any problems every time. Finally found a dealer service manager that knew the problem. Insufficient quality parts were being used when Chrysler was about to go bankrupt. The battery wires from the battery to the alternator were not supplying enough voltage to maintain enough to recharge the battery. Upgraded the wires to a higher voltage and have not had the problem for about 10 months. It took 7 years to find the problem which caused problems of me using the car. Chrysler used low grade parts through out the car and people are getting rid of them and then someone else buys it and it continues. I will never buy a Chrysler made car again, very unsatisfied customer considering how much I paid for it. Was way over priced at the time I bought it. I could buy a much better car and higher end model for what I paid for my car.
The contact owns a 2002 Chrysler PT CRUISER. The contact noticed that the dashboard in his vehicle was beginning to split in two different locations. One split was in the middle and the other was approximately a third of the way from the left. He was able to lift up the center piece. The contact took the vehicle to the dealer and they stated that it would cost approximately $270 to replace the entire dashboard. The manufacturer has not been notified and the vehicle has not been repaired. The VIN was unknown. The current mileage was approximately 150,000 and failure mileage was approximately 100,000.
The dashboard on my 2002 PT CRUISER has 3 cracks in it. About a year ago I noticed the grate in the dash that disperses the air from the defrost vent on the top of the dash was deteriorating and the plastic grate pieces were breaking off. Earlier this year I noticed 2 cracks in the dashboard between the windshield and the defrost vent. Finally, in may while driving down the road I heard a loud noise that I thought was a rock hitting my windshield. When I looked at my dashboard I had a huge crack that now split the dashboard in half from the defrost vent all the way to the front of the dashboard back toward the inside of the car. At this time I have not taken any action to repair the dashboard because it is beyond warranty.
The contact owns a 2002 Chrysler PT CRUISER. A few months ago, the contact noticed that her dashboard was cracking. She recently noticed that the entire dashboard was completely cracked, mostly on the passenger side and in the middle. The dealer and manufacturer have not been notified. The current mileage was 103,591 and failure mileage was approximately 68,000.
The contact owns a 2002 Chrysler PT CRUISER. The dashboard began to crack directly down the middle. The crack began at the very edge of the windshield in a horizontal line all the way across. The contact took the vehicle to the dealer, but they were unable to repair it for free. The contact refused to pay for the repair because he feels that it is not a normal wear and tear failure. The failure mileage was 65,000 and current mileage was 85,000.
The contact owns a 2002 Chrysler PT CRUISER. Two years ago, there was a small crack in the dashboard one morning. By the evening, the crack had grown larger. There are now three cracks in several places. Two years ago, the dealer stated that there were no related incidents. The contact filed complaint number 17372167 with the manufacturer and confirmed that there were no recalls. The vehicle does not have anti-lock brakes. The approximate failure mileage was 47,000 and current mileage was 57,000. Updated 04/22/08.
The contact owns a 2002 Chrysler PT CRUISER. Around October of 2006, the contact noticed a small tip of the dashboard beginning to crack. The crack is now approximately 5-6 inches long. A few months after it began cracking, the contact noticed another crack forming. Currently, the second crack is as long as the first one. The current mileage is 69,000 and failure mileage was 61,000. Updated 07/24/07.
The contact owns a 2002 Chrysler PT CRUISER. The dashboard is cracked in the center. Over time, the crack has expanded. No wires are exposed. The crack has been present for three to five months. The dealer has not been notified. The current mileage is 129,000 and failure mileage was 126,000.
The contact owns a 2002 Chrysler PT CRUISER. The contact noticed that the dashboard has been cracking for quite some time. The crack extends from the window to the radio. The dealer and manufacturer have not been notified. The contact has pictures of the damage. The current and failure mileages were 52,067.
The contact owns a 2002 Chrysler PT CRUISER. The contact stated that the dashboard has cracked in four spots. The vehicle was parked mostly in a garage and away from sunlight. The current mileage is 20,051 and failure mileage was 7,000.
The contact owns a 2002 Chrysler PT CRUISER. The contact noticed a crack on the dashboard. The dealer has not inspected the vehicle to determine the cause of failure. The powertrain was unknown. The current mileage is 95,848 and failure mileage was 75,000.
The contact owns a 2002 PT CRUISER. The contact noticed a small crack on the dashboard soon after purchasing the vehicle. Now, the entire dashboard is cracked. Chrysler issued her a work order, but will not reimburse her for the repair work. The powertrain was unknown. The current mileage is 67,000 and failure mileage was 45,000.
The contact owns a 2002 Chrysler PT CRUISER. The contact stated that the dashboard has cracked in six spots. The cracks have spread across the entire dashboard. The vehicle is often parked in direct sunlight for approximately six hours per day. The dashboard has been covered with armor all protectant and a windshield reflector was used. The current mileage is 40,000 and failure mileage was 30,000.
A D V E R T I S E M E N T S
- Mastic Beach, NY, USA