really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
93,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler PT Cruiser seat belts / air bags problems

seat belts / air bags problem

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2004 Chrysler PT Cruiser Owner Comments

problem #3

Nov 132015

PT Cruiser

  • 71,000 miles


The contact owns a 2004 Chrysler PT CRUISER. The contact stated that while at a complete stop, another vehicle crashed into the rear of the contact's vehicle. The seat belt failed and caused the contact to hit her head on the steering wheel. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.

- Eastavoga, AL, USA

problem #2

Nov 212014

PT Cruiser 4-cyl

  • 160,600 miles
As I was driving there was suddenly a loud explosion and the smell of black powder (like a gunshot) and I was hit very hard in the upper right chest, driver's side, by a shock wave that felt as if I had been shot. The odor was coming from the area near the brake and gas pedals. The air bag light had been coming on and off randomly for months. It never stayed on more than a few seconds. I had the car in for its big va state inspection, to the tune of $2059.03, in April at the Chrysler dealership where I have taken it for one year. Air bags are not part of a regular inspection so it was not checked. I was able to drive the car into the nearest Chrysler dealership, by luck it was within a mile of where the incident happened), and asked the men in service, who know me and had serviced this car for ten years, to come out and smell it. They concurred it smelled as if an explosion had happened inside the car. The airbag had not deployed; nor should it have...there was no crash or anything. I left the car there. My chest hurt. I contacted Chrysler in detroit and a week later they sent their special va engineer with his computer to check the computer in the car. The other day I received an official letter that my claim was being denied; nothing had been found. So I went over to the dealership and the service man drove it around the lot to give to me. I was going to take it home. He had not put the seat belt on to drive it to me. I got in and the airbag light was on all the time and the seat belt would not extend. I cannot drive the car with an inoperable seat belt and with the air bag light on. It must have been the propellant that hit me in the chest, as the bag did not deploy. It was so fast, so hard, and scared me to death. I reported this to you after it happened, but am re-reporting it now because of the "results" of Chrysler's official inspection.

- Roanoke, VA, USA

problem #1

Jul 132007

PT Cruiser 4-cyl

  • Manual transmission
  • 48,000 miles
The contact owns a 2004 Chrysler PT CRUISER. The contact stated that the webbing/threading that holds the connector into the rear center seat belt receptacle had completely deteriorated. He feels that if a crash occurred, the seat belt would fail to hold or support the person in the seat. The current and failure mileages were 48,000. The consumer stated the service advisor and parts associate agreed that the seat was unsafe. The cost for parts is $321.68 and the cost of labor is $324.75. The consumer provided the repair invoice. Updated 09/05/07

- Scotsdale, AZ, USA

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