This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When we used the remote key to unlock our van the alarm sounded, the horn keep beeping, the wipers - both front and back, started, wiper fluid sprayed from both the front and back, the doors would not unlock and the lights stayed on. Once I got in the car ( using a traditional key inside the remote ) I could not control any of the above. It eventually stopped only to start again when I used the remote to lock the car. The battery died and the car was towed to a shop. A new battery was replaced and the car computer reset. I drove it 5 miles home and parked it. 3 hours later I went to unlock the car and the entire process started again - both front and back wipers, lights on, wiper fluid spewing on both windows, car alarm and lights flashing. Again, I could not get in to the car as it remained locked. The battery had to be unwired for this all to stop. The car was towed back to the shop. This time we found out it was the tipm ( totally integrated power module ). the cost of this is over $700. Our car is only 4 years old and after researching this problem I am finding out this is a very common problem with the Chrysler Town and country 2008 model. If this happened while I was driving it could be an extreme safety hazard on the road. I want Chrysler to issue a recall on this and issue mine and everyone elses money back - not only for the faulty part but for all the time and inconvenience this causes on car owners. Please don't want until a fatality happens.
Along with the hundreds of complaints, I too have a problem with horn, lighting, wipers and fluid, car running with no key in ignition etc. While out of town the car had these happen and brought to a certified Chrysler shop. They diagnosed as a bad battery connection after a mechanic driving to his home and back. I was sent on my way after paying $100. Not a large amount but silly when you have to bring the car to my local shop for the same problem three days later. This time it happened while driving at night in the middle of the road. I am appalled by how many complaints have been filed and there has not been a recall on this could be fatal defective part that is shutting down a car with no warning while driving. What do 90% of mini van drivers have in common? children!!! how unsafe and absurd. Fyi my car is going to be fixed under an extended warranty but this is a major safety concern for anyone that drives a Chrysler van.
Our 2008 Town and country LX is experiencing problems with the windshield wipers, horn, dash board lights and radio. When the drivers side door is opened, all of the above items are happening. The dealership where we bought it (not a Chrysler dealer) suggested we take it to a Chrysler dealer to have the tipm (totally integrated power module) replaced as only the Chrysler dealers can do this. After reading so many posts, it appears there are close to 3,000 people having the same problem. I wanted to officially file the complaint but will conduct further research before shelling out $500-1000 to the dealership as thousands of others have. 50% of the problems I read about stated that the tipm didn't totally solve the problem. Thank you
The vehicle was parked at the time of the incident, with doors unlocked. The vehicle suddenly locked the doors, began sounding the horn, front/back windshield wipers turned on, and lights began flashing. I initially believed the alarm system was going off, but the vehicle would not unlock with the use of the key. After about five minutes, it appeared that power was failing and the vehicle began leaking out all of the windshield wiper fluid in front/back. Soon after, the power seemed to die, but the front end of the vehicle (under the battery) continued to make a clicking noise. The vehicle will not power on with the use of the key, and the car had to be manually unlocked on the drivers side. When researching similar symptoms on the internet, it was found that this is a manufacturer defect and could have occurred while driving, with the loss of steering control and brakes.
- Beaumont, TX, USA
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The windshield wipers both front and back, the washer fluid and horn all turn on randomly while driving or parked with the ignition off, the doors refuse to unlock or lock, the headlights turn on and off randomly while driving or parked. The dashboard gauges stop working all together or all of the warning lights turn on and off and the radio/navigation will turn on and off. All of the mentioned symptoms occur regardless of whether the ignition is on or not and randomly with no notification or predictability. The dealer wants in excess of $1000 to repair but offers no guarantee that it will not reoccur.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving 45 mph, the headlights and the lights on the instrument panel shut off. The vehicle was stopped and shut off. Upon restart, the vehicle functioned normally. The contact also stated while the vehicle was not in motion the windshield wipers engaged, the horn began to blow, and the door locks engaged and disengaged involuntarily. The vehicle was taken to an authorized dealer and the contact was informed that an electrical system module needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.
The protective lenses covering the mirror mounted turn signals falls off as it was only lightly glued on at the factory. This leads to rain and other items coming in contact with the bare circuit board the controls the led turn signals. This can lead to malfunction where the mirror mounted turn signals will not properly activate especially when raining. Chrysler has fixed the design issue in the newer replacement leds however the dealer charges $80S per side for parts only. I was quoted several hundred for installing the new parts.
The contact owns a 2008 Chrysler Town & Country. While driving various speeds, all of the warning indicators illuminated on the instrument panel. In addition, the headlights failed and the sliding door spontaneously opened. The contact took the vehicle to the dealer on several occasions and they replaced the entire wiring system, the totally integrated power module, and the win module. As of December 8, 2008, all of the remedies have been unsuccessful in repairing the failures. The failure mileage was 3,402 and current mileage was 8,700.
A D V E R T I S E M E N T S
- Chandler, AZ, USA