This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Van fails to start or even turn over. Happens without previous warning. When key is turned, only a short crank of the engine occurs and nothing else. Typically lasts between 15 minutes to 2 hours before vehicle will start. This has been happening since vehicle was new. Estimate occurrence between 12-18 times. Win module replaced under warranty and tipm flashed numerous times. Starting to occur more frequently in the past 6 months, approximately once a month. Everything else electrically works in vehicle when this occurs, including power doors, windows, etc. Vehicle is stopped and there is no pattern to length of time sitting, angle parked at, or anything. Has happened in garage, parking lots, and most recently in car wash.
The engine of my 2010 Chrysler Town and country shut off while traveling on the highway at a speed of approximately 60mph. It has happened two other times at lower speeds while in town. The issue left me and my family in danger of a highway collision. This problem appears to be with the ignition switch spontaneously dropping into accessory mode which matches a recall for the same issue in other Town and country's very close to the date of manufacture of mine. That recall was 14V373. My van was manufactured four months after the recall window relating to the ignition switch issue which subsequently disables the airbags and other safety equipment. The specific part that was the issue in 14V373 and what I believe to be the issue here is the win module.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle failed to start intermittently. The vehicle remained parked due to the failure. The vehicle was inspected by an independent mechanic who was unable to replicate and diagnose the failure. The vehicle was not repaired and the manufacturer advised that the vehicle be taken to an authorized dealer for inspection and diagnosis to determine the cause of the failure. The contact was not included in NHTSA campaign number: 11V139000 (electrical system). The manufacturer provided no recommended solution. The approximate failure mileage was 70,000.
2010 Chrysler Town & Country completely shuts off while driving, rpms dropped below 1 and power steering completely gone. Took car to my mechanic was told win module, towed car to local Chrysler dealer and paid diagnostic fee after being told that recall had already been completed, only to be told by dealer that fuel pump bad and battery needs to be charged. I am doubting the fuel pump would cause car to completely shut down. This is very unsafe and could have been potentially fatal as I had my young children in the car and was seconds away from heading over a big bridge.
- Cape Canaveral, FL, USA
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Windows on both drivers side and passenger side, throughout the vehicle will cease to function. The side mirrors will also not function. When you try, they don't work and also light up the dash board lights ( low tire, check engine, etc. All idiot lights. This can all be going on in all modes. Parked driving day or night. It all started on the date below. It still exists to this day
At a slow speed of about 5 to 10 mph, my vehicle would shut off leaving me with no power brakes, power steering, and in the path of cars behind me almost hitting me as well. It always happens when I am turning left or right at a slow speed. I have had the wireless ignition control module, battery, and key fob replaced already by the dealer.
The contact owns a 2010 Chrysler Town and country. The contact stated that after driving for a long time, the vehicle would be parked and turned off for at least an hour or more and upon inserting the key in the ignition, the vehicle failed to start. The contact stated he would have to remove the key several times in order to start the vehicle. All the warning lights illuminated. The vehicle was taken to rob lambdin's university Dodge Ram located at 5455 S university dr davie, fl 33328, phone number: 954-332-1421 where it was diagnosed with a malfunction in the wireless ignition module and needed replacement. The win module was replaced but the failure recurred a year later. The vehicle was taken back to rob lambdin's university Dodge where it was diagnosed with the win module failure. The vehicle was not repaired due the cost of the repairs. The vehicle was then taken to autonation Chrysler Dodge Jeep Ram pembroke pines at 13601 pines blvd, pembroke pines, fl 33027, phone number: 954-446-8775, where it was diagnosed that a new starter was needed. The starter was replaced however the vehicle failed to start. The vehicle was further serviced however the repairs were unknown. The contact stated he was able to drive the vehicle home but the vehicle failed to start after be parked for several hours. The contact stated that the vehicle was taken back to the autonation dealer where no assistance was offered. The manufacturer was then notified by the dealer of the failure by the service manager. The contact stated that he was informed that he would have to pay for repairs per the manufacturer. The contact mentioned that the vehicle was serviced under NHTSA campaign number: 14V373000 (electrical system, air bags). The failure mileage was approximately 75,000.
The contact owns a 2010 Chrysler Town and country. While driving 65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not taken to be diagnosed or repaired. The gladstone Dodge Chrysler Jeep and Ram dealer located on 5610 N oak trafficway, gladstone, mo 64118, was contacted and an appointment was made for diagnostic testing. The contact was also notified by the dealer that the battery amperage was a bit low, but should not have caused the vehicle to stall. The contact stated that the failure recurred on several occasions. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
For some time, my van has been "missing" or sputtering (not running correctly) at about 35-40 mph. Acceleration would seem to make it go away. This has been happening for at least a year. I didn't think too much of it until this past Sunday, May 7, when I was leaving my house. About a block away from home, I lost power steering and brakes, and then realized the engine had quit running. Yesterday I was driving home from work on the interstate. As I was going down an onramp, the engine again quit, causing me to lose power steering and brakes. I was freaked out as there was heavy traffic and ruts on the shoulder. I was able to pull off the road. Both times the engine started right back up again, but I drove "white-knuckled" all the way home, and in the right hand lane, not knowing when it might die again, ad fearing that if I were in a heavier traveled lane and it quit, I could be struck. I am angry and appalled that there is no recall on the tipm which my mechanic tells me is the problem. It is costing me in excess of $1,300 to have it replaced and there is no warranty that I am aware of that covers this. This could be a serious safety risk if a vehicle just quits going down the road in heavy traffic.
My Chrysler 2010 Town and country shutdown completely while driving on the interstate and roads. I took it to southern Chrysler Jeep. They replaced the erg valve for approximately $600. A week later it shutdown again. Took it back to them and they could not find a problem they gave it back said drive until service light comes on. I did that. They said the codes that were read did not cause the issue. They kept the van and got get to shutdown on them. Now they said that it "might" be the tipm box for $1200. Replace the box on a might. The service rep recommended that I did not get it fix because they are unsure that this is the cause of the problem. He recommended that I trade it in and buy a car. I contacted Chrysler corporate office. Assigned a case manager that is unavailable until evening time when I work. They will not assign another case manager. I don't know what's going on with my van. So now it's pay$1200 for another repair that may not fix the problem or come get the van. I'm truly scared of what could happen if I continue to drive this hazardous car on the highways and roads without knowing exactly what's wrong. Replaced the tipm box and shutdown twice.
Tipm went bad on a vehicle with 75K miles, rendering the windshield wipers and power door locks unuseable. One repair to replace "shorted out" windshield wiper motor was not effective.
Vehicle will turn off while driving with no warning. Have to play with ignition switch to get vehicle to start back up. Dealer is saying there are presently. I feel this is a safety issue as vehicle is mainly dying on turns.
The contact owns a 2010 Chrysler Town and country. While driving 45 mph, the vehicle stalled and lost power without warning. The failure recurred multiple times. The vehicle was taken to a dealer who was unable to duplicate the issue, but reset the vehicle's computer. The failure recurred. The VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was made aware of the issue and stated that the vehicle was not included in the recall. The approximate failure mileage was 75,000.
While driving down a busy 5 lane road around rush hour with my three children in the vehicle, the Town and country lost power. Twice. This caused me to have to avoid other cars and find a way to restart the vehicle to ensure we did not cause an accident. When we had the van checked out, it was found that we had a faulty wireless ignition module (win module). This part was replaced in my make and model vehicle under a recall by Chrysler, but we were informed that our VIN did not match those manufactured in the time period attributed to the recall. We are requesting that Chrysler expand the recall of the win module to include the full model year. This was a very scary incident for my family, and with it being an identified problem already, I find it hard to swallow that we were forced to pay to replace a part Chrysler knew to be faulty.
When driving this vehicle it can completely stop! no engine running, no brakes, no power steering, no lights, no emergency lights, you must coast to a stop. The key will not come out the gear shift freezes also. If it is dark you must jump out of vehicle and start waving at on coming cars, to go around. If it does this at a stop in an intersection you must get out and waive cars around. People want to call for service, but if they call for service by the time they arrive, it may have started. This is a wait and see situation! I can go for a few days, or a few weeks, but it always happens again! I am afraid for my life and the life's of others especially at night time driving. I have had it to the dealer numerous times. They have even kept it for three days, and claim nothing is run! they tell me that they have run every test immaginable, but can, T find anything wrong. They have replaced the battery. I have had electrical connections checked and repaired. I dearly love this van, but not enough to die in it! I have read of hundreds of owners of the same vehicle complaining of the same thing. Mine did cut out on me on the interstate at 80 mph, fortunately the road was straight, and had to coast to a stop, and then you sit and wait until the car decides to start and run again! I am reading where people are spending thousands of dollars fixing one thing then another, yet they still have a death mobile! I am not going to stop on this one! I heard about the key problem, but my dealer claims they fixed the key! I was only given one key, and I am not going to spend $150 on a new key! I am lucky to make the payments as my dealer laid me away on interest, and I am a 68 year old disabled widow trying to survive on social security, and I am not ready to die for Chrysler! can, T the 100's of people experiencing the same problem do a joint suit with Chrysler?
The contact owns a 2010 Chrysler Town and country. While driving at various low speeds, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was taken to a dealer, but the failure could not be duplicated. The serpentine and tensioner belts were replaced, but the failure recurred. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The failure mileage was approximately 84,000.
A D V E R T I S E M E N T S
- Platteville, WI, USA