This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at 30-40 MPH and making a turn, the accelerator pedal was depressed, and the vehicle inadvertently lost electrical power. There was no warning light illuminated. The contact stated that he shifted the gear shifter from neutral back to drive and was able to restart the vehicle to continue driving. The vehicle was taken to the dealer who diagnosed that an unknown computer module needed to be replaced. The contact stated that the computer module was replaced; however, the failure recurred while driving and the vehicle was taken back to the dealer. The dealer diagnosed that no issues were found. The contact stated that the vehicle was taken to a second dealer, Jim Browne Chrysler Jeep Dodge Ram of Dade City (12020 US-301, Dade City, FL 33525) who diagnosed that the ignition key had failed and needed to be replaced. The contact stated that the ignition key was replaced; however, the failure persisted. The contact stated that whenever the failure recurred, he would put the vehicle in neutral, then drive and attempt to restart the vehicle but the vehicle would only restart after he waited 10-15 minutes. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and a case was opened; however, the manufacturer closed the case after a while. The contact referenced NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired. The approximate failure mileage was 135,000.
Van will suddenly shut engine down resulting in loss of brakes, power steering and all other systems. Van must need to be restarted by turning key off and back to run position. Seems to happen at lower speeds and is an intermittent issue that can-€™t be duplicated on command. Is becoming more frequent. (3 times in 2 days most recently) Will stall in the middle of the road and unable to safely move over. Tractions control light will turn on.
Headlight switch was turned on and headlights came on then went off. Turned light switch off and then on again and the lights came on and then went out again. This happened about dark time and I was 30 minutes from home. Cannot trust vehicle to drive at night as this has happened several times as I test the switch at home. Contacted dealership and all they could tell me is there is not a recall on this issue. No warning lamps came on. Can only drive during daytime as I cannot trust lights.
The contact owns a 2010 Chrysler Town and Country. The contact stated while driving 70 mph, the steering wheel was difficult to turn and brakes would not function. The contact stated that the vehicle was shifted into neutral and restarted and the vehicle to regained functionality. The contact stated that the traction control warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 11V139000 (Electrical System) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 243,000.
When starting the ignition there were times the vehicle would not start or would suddenly stop when driving. Before purchasing this van the starter the fuel pump were replace almost three years (owner) later the starter was replaced and continued to have the same issue. Our Dodge Chrysler mechanic now say a external fuel pump relay must be place and have wiring. The risk is the safety of the driver and passengers when driving and suddenly the car stopping cause a accident and injuries. The vehicle was inspected by the Dodge and Chrysler dealership where an external fuel pump relay and new wiring to prevent this incidents from happening again. No warning messages until the symptoms of failing to turn on the vehicle or sudden stops in the road.
- Mesa, AZ, USA
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The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle would lose motive power randomly. The contact stated that several unknown warning lights were illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V373000 (Electrical System, Air Bags) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 132,803.
My wife was driving, the vehicle stalled without warning. She was approachign a stop sign intersection when this occurred. All 3 of my kids in the car. The electronic stability control lights came on, power steering and brakes were affected. Vehicle was turned off and restarted. Very dangerous. There are multiple train crossings in my area and my wife and I drive these routes frequently. This seems to be a common concern based on the complaints and needs to be resolved before someone is seriously injured or killed. I urge anyone who experiences this to report it to the NHTSA. I urge the NHTSA to open an investigation and initiate a recall on this matter which could potentially affect thousands of drivers (vehicle owners) as well as the public at large.
The contact's father owns a 2010 Chrysler Town and Country. The contact's father had the vehicle serviced under NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) at a dealer. After the contact's father passed, the contact took possession of the vehicle. The contact stated that as she attempted to unlock the vehicle with her key fob, the vehicle failed to unlock. The contact was able to enter the vehicle with the key however, the vehicle failed to start. Due to the failure, the contact towed the vehicle to a dealer. After a few days in their possession, the contact was given an estimate for the replacement of a new battery. The next day, she was contacted again and was informed that the ignition switch also needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the recall vehicle had been previously repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Vehicles is shutting down while driving. No codes shown. Mechanic can find reason. It's been happening for a month. Steering wheel locked when of. I'm able to restart it right away after putting it on neutral.
The car randomly shuts off when driving. We have to put it in neutral & restart quickly to avoid an accident. It can be city or highway. Also, when car is off windows randomly open on their own. Moonroof has leaked since we purchased & rear window fluid won't work
VIN# [xxx] ~ a 2010 Chrysler (T&C 230K miles) after turning vehicle on or while driving, these things often happen: 1) front windshield wipers come on by themselves.... 2) windows cannot be rolled down at any time while driving or parked 3) dash lights come on (esp, air bag off, RPM, mph, fuel, etc 4) one cannot open the car doors to let people in unless the vehicle is off (only thennnn you can push the key fab unlock button and let people in....so sad).... parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Chrysler Town and country. The contact stated that the driver's side door wiring harness was causing several electrical issues within the vehicle. The contact stated that the windshield would actuate independently. Additionally, the instrument panel was providing erroneous information. The air bags and ABS warning lights along with several other unknown warning lights were illuminated. The contact also stated that the windows occasionally failed to operate as designed while driving. The door sensors also would actuate on and off several times while driving. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 232,000.
As I drive down the street and hit a bump or uneven surface the van shuts off and I lose all steering power and electrical power. This is very frightening because it could happen in the middle of a street or freeway going 60+ miles per hour.
Over the last year our van has randomly stalled out while driving but lucky it happened on side roads where we could pull over and then restart it. We took it to a local shop and they could not duplicate the problem but told us there was a recall but our particular VIN was not part of it. Then itt didn't happen again for several months but it was also covid time so we were not traveling near as much. Then this week it happened to me and I was able to pull over, turn the car off and restart it, regaining all functions. Then yesterday I was driving with my 4 children during rush hour traffic going 40 mph on a very busy 4 lane road when my traction control light came on (like it does everytime this happens) and I lost power to the engine, power breaks, and power steering. I had no way to move my car off the road to a safe spot and here I was stuck in the middle of a very busy road scared to death. This time my car would not turn back on like it had in the past. That was the scariest day of my entire life as I watched cars swerve to avoiding hitting us with my precious cargo inside. Thank god a police offer got to us before the worst could happen. Chrysler is lucky because if something would have happened they would have had the largest lawsuit on their hands since they denied my recall request. Now my car is sitting at the shop waiting for them to open back up in 2 days. I am still shaking and having nightmares of what could have happened to my life yesterday. Chrysler needs to address this problem now!!!
When I was driving my Chrysler Town and country going 15 to 35 mph down the side streets the vehicle would just shut off with no warning. The check engine lighter didn't come on and the key didn't move in the ignition. I took it to the dealership where I purchased the vehicle and the fixed the problem after I paid $526.23. I was looking thru the recalls for this specific vehicle and sure enough that exact problem happened to enough vehicles they did a massive recall but my vehicle was made 2 months before the year they recalled the vehicles so they won't reimburse me. It doesn't make sense if the same thing happened to all those other year make and models and my van just so happened to have that same problem and was manufactured 2 monthes before the recall year! the recall numbers is L25.
About 4-5 years ago I had the R)# recall performed on my vehicle for the win module causing the vehicle to shut off randomly. Now in the last year it has intermittently happened around 10 times the vehicle will shut off and lose power while driving. I called bob richards Chrysler in graniteville SC to redo the recall, because I was a service writer and manager for 9 years at brickner's park city Chrysler in central Wisconsin. And we used to redo them all the time but they would not so I thought I would notify because this can be very dangerous.
When trying to put car in manual mode the shifter doesn't change gears. This causes an issue when trying to shift to lower gears in bad weather. I have read many forums on this issue and it seems as tho it is completely a design flaw. There is a plastic piece that rubs on the wires and shorts them out eventually causing you not to switch gears manually, which can cause an accident in bad weather
For the last 2-1-2 to 3 years I have been having problems where all of my indicator lights on the dash - they will start flashing on and off, audio alarm (dinging) goes off, speedometer, RPM/temp gages repeatedly goes back and forth from max to min and windshield wipers will come on. At times turing off the ignition will resolve the problem and at others they just stop by themselves. I have also found that I can temporary alleviate these problems for a few weeks to a couple of months by removing the negative terminal off of the battery and pulling the 60 amp main fuse for 30 - 60minutes. Google sites states this problem is due to a bus/grounding problem. I finally took the vehicle into a Chrysler shop and was advised that the problem was due to a shorted cable that connected to center monitor of my ves system, which was also bad. The last time I used the ves system was two months ago so this does not logically explain why I have been experiencing the problem for almost 3 years. Also this same cable shorted out causing the monitor to go bad and was replaced approximately 7 years ago by the same dealer who now has the vehicle and the indication at that time was that my ves system was inoperable. As this problem has occurred intermittently while driving it presents a safety problem. I called Chrysler's customer complaint department and was advised that the only action that they could take was to call the dealer, advise them that a complaint had been lodged and write up the complaint. Their suggestion was that due to past negative experiences that I have had with this dealership was to take the vehicle to another dealer - no help at all and due to their lack of action an insult to the being called a customer complaint department, bottom line I have a vehicle with serious safety issues which Chrysler will not address. Search google for online examples.
A D V E R T I S E M E N T S
- Lakeland, FL, USA