really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
5 / 0
Average Mileage:
17,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country electrical problems

electrical problem

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2013 Chrysler Town & Country Owner Comments (Page 1 of 16)

problem #309

Aug 292019

Town & Country

  • 90,000 miles


My vehicle shuts down randomly. I can be going 55mph, 45 mph, 35mph, 25mph, 10mph, at a stop light, as well as turning, it has happened during any and all of those. No turn signals, power steering, brakes. Been happening months. 1 dealer and 2 mechanics cannot find any issue. Occured 7 times today in a 3 mile round trip.

- Cedarburg, WI, USA

problem #308

Aug 082019

Town & Country

  • 150,000 miles
Van will shut off while driving between the speeds of 20 to 40. No warnings or signs just stops running. We have had the van scanned and no codes or issues the tech had us replace the batter but the issue is still occurring and with more research on the web this is a common problem with no solution. This is happened multiple times and is very dangerous. We purchased the van used and there seems to be no recalls for it.

- Newark, OH, USA

problem #307

Aug 072019

Town & Country

  • 111,000 miles
This is the second time this issue has occurred while driving with my family. The first time, my wife was taking a left turn and the vehicle completely shut off. We towed the vehicle to the shop, and no codes popped in the diagnostic system or anything. They suggested changing spark plugs, cleaning filter, etc... $450 later. Today I was driving the vehicle (after buying a brand new battery) going around 40-50 mph, and the vehicle shut off completely. Thank god I was able to pull off the road. There are no computer codes, and I¿M not sure what to do. This isn¿T safe, and it's scary to drive.

- Lancaster, PA, USA

problem #306

Jul 202019

Town & Country

  • 100,000 miles


I'm not sure what exactly happened, the vehicle is pending investigation. I attempted to stop the vehicle, pressing the brakes down as hard as possible, and the vehicle wouldn't stop. The other vehicle was hit from behind at a light I was probably going around 40 mph. Also, when we first bought the vehicle it had a habit of turning off while driving. Finally got that fixed. It turned out to be the master power cylinder or something like that.

- Jacksonville, NC, USA

problem #305

Dec 012018

Town & Country

  • 60,000 miles
2013 Chrysler Town & Country touring van. To our surprise, shortly after owning the vehicle it would randomly just shut off all power while driving on the road or expressway. The first time this occurred we were on I-75 when all power stopped, the quickest thought was to put the van in neutral and restart the vehicle. We began to attempt to problem solve and kept zoning in on the fob and ignition area. My daughter and I were driving trying to re-enact a time it had stalled when I had gone over a speed bump. I began to tap the fob and it completely lost power and shut down. Each time the fob was tapped the power would shut down. (we took video on our phone). We were elated to finally have an answer. My son in law who is very savvy in automobiles and researching on line found there were over three hundred (300) complaints for this exact issue¿a ¿faulty ignition switch¿. we had taken this vehicle in to two reputable car repair service centers, one being a Chrysler dealer and neither could duplicate the problem. Once we targeted (solved) the issue, I took it to my reputable service center who confirmed it indeed was a ¿faulty ignition switch¿. I felt the need to express my heart as this is/was a very disturbing situation to be driving and randomly without warning have this van completely shut down in very busy day to day traffic. Also during all this my husband unexpectantly passed away as we were trying to find a resolution for this, fortunately I persevered to solve the problem as no one else could figure it out. I am hoping you will take into consideration my plight for restitution for the emotional, physical, financial and most of all the safety distress this situation has had on my life. I hope Chrysler will stand by its superior quality and standards. I have high regard for the minivans through the years as this was the third one we have owned.

- Royal Oak, MI, USA

problem #304

Jun 082019

Town & Country

  • 140,000 miles
The telematics module goes bad in these models. Loosing all gauges and wiper control without warning. This often results in costly diagnostics that leave the driver in an unsafe vehicle. The vehicle will still drive and operate. This can happen in motion or stationary.

- Junction City, KS, USA

problem #303

Oct 312018

Town & Country

  • miles


The sliding door track fell apart and wires are hanging out of the door. The control panel for the windows is not working. One of the rear seatbelts are stuck. There is a delay in the starter. The air bag lights are always on.

- Pearl River, NY, USA

problem #302

Mar 272019

Town & Country

  • 81,400 miles
My wife was driving 40 mph and the engine turned off. It was 5 pm and rush hour with cars all around her. She noticed a walgreens coming on her right. She had no turn signal to alert the driver behind her. My wife tried to slow down to turn but realized that she had no brakes. She turned into the parking lot and had no power steering. She had to use the emergency brake to stop. My wife had both my sons in the car with her. She then put the car in park and was able to turn the car back on. This has happened two times before this. Each time I have brought it to the dealer and they say there is nothing showing up and it doesn't do it when they drive the vehicle. Chrysler was contacted on 4/1/19 and they issued a case number 58294804. They asked if I wanted to get it fixed or a buyback. I said buyback. I called on 4/3/19 to check the status and they said they are still investigating.

- Chicago, IL, USA

problem #301

Mar 052019

Town & Country

  • 72,000 miles
My 2013 Chrysler Town and country keep cutting off while I was driving even on the highway which is very dangerous with 6 children in the car. I took it to the dealer to diagnose the problem nothing read on his machine so he referred me to Chrysler. I took had it towed to Chrysler who said it was the starter after misdiagnosing my car they told me it was the totally integrated power module and it would cost $1700 after I already had to pay 548 for a new starter. I chose to have my car towed back home as I could not afford to pay that amount and a car payment. After further research I discovered this to be a common problem with Chrysler Town and country where they have settled class action suit in 2006 for this issue causing deaths in California and in 2012 in South Carolina. The tipm(totally integrated power module) has been a common problem in the Chrysler Town and country. My car was in motion several times and cut off and then just would not start. I had to have it towed to my home and then to Chrysler in lawrenceville.

- Hamilton, NJ, USA

problem #300

Jan 012019

Town & Country

  • 150,000 miles
Takata recall: The heater runs one day and stop the next day and the ac also when the weather cold the windshield will become foggy, and it is hard to keep driving the vehicle, which could cause accident. The transmission sensor light keep coming on and off on check engine light.

- Spring, TX, USA

problem #299

Feb 112019

Town & Country

  • 70,600 miles


I was driving today I lost power to the radio and to the dash cluster and all the waring lights came on the wipers came on and you couldn't turn them off and the van stayed running but you didn't know how fast you were going then everything would come back on normal then it would go crazy again it's in the dealership now

- Sioux Falls, SD, USA

problem #298

Jan 012019

Town & Country

  • 99,900 miles
January 1st in oshkosh Wisconsin while parked in driveway I warmed up our 2013 Chrysler Town & Country for 15 minutes and loaded up ready to go and turned on wipers and quickly noticed stuck to glass from ice so turned switch off. Broke loose from glass and retried wipers and poof they do not work. Checked all fuses & relays and tested wiper motor along with multi switch all good. Hooked my ansus FX4000 scanner to learn I have a tipm module problem. Next issue arouse three weeks later now automatic lights went out traveling in a snowstorm in evening & decided to further this issue. I will inform you's Chrysler is using electrical system that has many, many accessory and options all work on a ground based energizing system. Another way to put this is most all controls are positive energized at all times and body ground module sends signal to relays that complete ground circuits. Anyone with half a brain will realize this is a disaster waiting to catch fire at any given time or place and repeatedly fail. Why is it innocent working people need to die and go broke for dealerships knowingly ignore disasters. Call tipm rebuilders in California to educate your staff in recalling all scrap Chrysler nightmare electrical system has caused & destroyed good working people's pocket books for $1200 a pop to replace tipm module. Oh and dealers also tell everyone that reprograming is needed in replacing tipm module which in fact is a absolutely appalling lie.I hope to god someone wakes up an does the right thing.

- Oshkosh, WI, USA

problem #297

Jan 272019

Town & Country

  • 96,000 miles
2013 Chrysler Town and country touring randomly shuts off while driving. It's happened 3 times in a parking lot, 1 time in my driveway in reverse, and one time on the highway traveling at 55+ mph. I lose power steering, power brakes, and probably more. If I put the vehicle in neutral and turn the key it has fired back up.

- Orion Township, MI, USA

problem #296

Jan 012019

Town & Country

  • 85,000 miles
While driving the van, it randomly stalls and everything goes dead on the car. The ignition does not turn over, it just keeps cranking.after a while it starts back up and then it eventually happens again. This happens at high speeds and low speed and just leaves you stranded. No dealer knows the problem. It is very unsafe. It happened to my family in a highway.

- Bayville, NY, USA

problem #295

Sep 012018

Town & Country

  • 132,000 miles
On September 2018 while driving on the highway my 2013 Chrysler Town and country started stalling notice that it was losing power I barely made it home when I try to open side doors notice that none of the power side doors wouldn't open they were stuck we can't open the doors and once we turned off the van it wouldn't start we thought it was the battery so we got a new one, but the battery wasn't the problem. Because when we connected the battery it turned on but once again we shut down the engine it wouldn't start again... we notice it started making a noise and losing power and the engine shut down and it wouldn't start again so we decided to disconnecting the battery so we can see if it would turn on the next day and it but so that it what we have to do everytime we would go somewhere. But than we started having problems with the transmission it started failing so now we are also having to deal with the transmission...all this is driving us crazy never had problems with my other 2 to van's that we bought before, but this one is a lemon if its not one thing it's another last year we had problems with the engine had to take it in to the dealership and now all this electrical and transmission problems I actually don't know what to do....please help that is my only vehicle to get to work.

- La Villa, TX, USA

problem #294

Jul 282018

Town & Country

  • 84,662 miles
The contact owns a 2013 Chrysler Town and country. While the vehicle was parked and idling, a noise similar to a gunshot was heard. The contact realized that the rear passenger side head rest air bag deployed. Afterwards, the passenger side sliding door did not lock and all the electrical components, including the radio and gps malfunctioned. Ever since July of 2018, the contact made numerous attempts to schedule a diagnostic appointment with the dealer (black Chrysler Dodge Jeep Ram, 831 salisbury rd, statesville, nc 28677). The dealer stated that the repairs could not be scheduled unless the headquarters authorized the diagnostic test. The manufacturer was made aware of the failures. The vehicle was not repaired. The approximate failure mileage was 84,662.

- Kannapolis, NC, USA

problem #293

Dec 192018

Town & Country

  • 92,000 miles
My vehicle randomly shuts off while driving. This has happened multiple times at speeds up to 45 miles per hour. I lose all power including steering and I assume air bags.

- Lakeville, MA, USA

problem #292

Nov 162018

Town & Country

  • 65,000 miles
Van stalls while moving on city streets. Dash cluster lights up then shuts down, loss of power, steering, braking. Sometime restarts on it's own while still in gear, if coming to a complete stop, must put in park to restart. This is the third time reporting it to the Chrysler dealership with no resolution. This problem has been reported to NHTSA several times involving the Chrysler Town and country. Why has NHTSA not demander a recall...these vehicles are unsafe to drive!!!

- Lewisville, TX, USA

problem #291

Sep 172018

Town & Country

  • 0 miles
Takata recall: My car has been dying overnight, even with a brand new battery. I took it to a mechanic to get fix and they told me it's a computer problem that's been happening with all Chrysler vans with a 3rd row seat that are 2014 and older. They claimed it's a censor that's draining the battery overnight (the car went through 3 battery in one month). They also said that only Chrysler dealership can fix it (usually by updating the software) but they charge $150 an hour for it.

- Boynton Beach, FL, USA

problem #290

Oct 302018

Town & Country

  • 52,000 miles
Vehicle turns off while driving; losing power steering. Extremely unsafe.

- Brookfield, IL, USA

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