This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler Town and country. The contact stated that while driving at various speeds, the windshield wipers operated independently while the switch was in the off position. In addition, the instrument panel was also inoperable. The contact mentioned that the windows failed to operate intermittently at times. Kunes country Chrysler Dodge Jeep Ram of Oregon 601 gale St, Oregon, il 61061, was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the issue. The approximate failure mileage was 82,000.
The passenger side sliding door lock stopped functioning trapping my child inside. We had to move the vehicle due to where it was parked as we could not exit on the driver side door. The door actuator jammed and pulling the door handle would not release the lock. After forcing the lock actuator to release the actuator still acts up and makes a buzzing sound. This appears to be a common issue on the 2014 through 2016 Town and country as I've encountered hundreds of other posts about this same issue. Had there been an emergency it would have been impossible to exit the vehicle on the passenger side for the rear passengers.
The blind spot indicators failed and shorted out due to water intrusion. The sensors are located in the rear bumper with the connector/opening facing the rear wheels with no protection allowing water and salt, etc. To penetrate the seam on the sensor as well as the connection to the harness. It caused our back up warning system and blind spot detection system to stop functioning, and shorted out the sensors causing them to drain the battery overnight every night (making the vehicle unreliable and unusable), and causing the alternator and battery in the process. It took three shops, $1,500 and two months just to identify the cause of the problem (after replacing both alternator and battery). Once the root cause was identified, the dealer offered a repair for a mere $1,600 (replacing both sensors, harness and module) and stated that it is a common issue and happens on virtually all of these vehicles because there is nothing preventing water from entering these sensors.
My car is just shutting off while going 60mph on the highway. Just shuts off while in park, remote start, driving. Will do it at 20mph, will do it at 60mph. Once it shuts off, I loose power steering.
Passenger sliding door is buzzing any time the car is unlocked remotely, using a switch, or a button. Now continuously buzzes any time a door or door lock is activated.
- Cypress, TX, USA
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The airbag light on the instrument panel will randomly illuminate and ding as if the airbag has failed. This happens at random and under no specific circumstances while driving on the road. This concerns me for the fact I fear the air bags will not deploy if an accident occurs.
The contact owns a 2014 Chrysler Town and country. The contact stated that the blind spot monitoring system failed to alert when a vehicle was at the left or right of his vehicle. The contact also stated that the reverse system did not alert when a vehicle was approaching on the left or right. The contact also stated that the diamond square icon on the exterior mirrors associated with the blind spot monitoring system failed to illuminate and make a warning sound. The vehicle was taken to watson ludington Chrysler (3632 West us highway 10, ludington, Michigan 49431, (231)-845-3900), but was not diagnosed or repaired. The manufacturer was contacted and provided case number:[xxx]. the approximate failure mileage was 100,000. Consumer stated when backing his vehicle and another vehicle is approaching a loud noise was released. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'),
My van started experiencing times when it would not start. At first I thought it was the starter and then after a few minutes of trying it would start. It was not the starter. This went on for several weeks and then I noticed that if the door was open it would start, then if I jiggled the wires in the door it would start. After a awhile that wouldn't make it start. I had to have it towed and the key was left in the ignition and as the tow truck driver was getting ready to put the vehicle on the truck he slammed the door and it started!! we thought it might be the wiring harness in the door so we removed it and it worked perfectly while it was out. We then replaced the wiring with oem parts and then the problem started happening again. It was intermittent and would always start if you slammed the door until 2 days ago and now it won't start at all. The repair shop says it is throwing 40 codes and that it needs a new tipm just to see what is wrong with it. It costs well over $1000!!! and it may not fix it.I know that Chrysler has had recalls for the tipm in the past and quite obviously they have not fixed the problem!
The contact owns a 2014 Chrysler Town and country. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to performance Chrysler Jeep Dodge Ram centerville (95 loop rd, centerville, oh 45459, (937) 434-9500) where it was diagnsoed that the wireless ignition node was faulty. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was not contacted. The approximate failure mileage was 80,000.
Alternator failed prematurely, but out of warranty. All other models in this year range with the same engine and alternator were recalled, but this model was excluded from that recall. However, same engine and same alternator. Still failed prematurely. Related recall 14V-634. Chrysler refused "good-will" reimbursement since my VIN was not included in the recall.
Sliding door lock actuator is poorly designed. The motor is cheaply made and has burnt out twice in the past year on the right side of the sliding door. When the motor in the actuator burns out it causes the door to seize without warning and you can no longer open the door. This happened without warning when we needed to get our young child out of the vehicle in a hurry and could not open the door. We had to have a body shop make the repair to even open the door on each occasion as the door lock seizes and you cannot unlock it manually or operate handle. Upon discovery of the issue we looked online only to discover forumns of many Town and country owners have the same issue. This is a safety issue because in an emergency or collision the door will not be able to open and thus passengers become stuck inside the vehicle.
Passenger side sliding door door will open and close normally but when it gets hot outside the door will not latch when it closes. Door sounds like it is constantly trying to latch shut. It will continue to do this while driving and randomly start and stop again.
Suspension rattles, shocks and struts rattle, having trouble starding engine on often, remote start fails with no indication of low battery, engine stalls before starting. Check engine light on, airbag light on.
While driving the van it completly dies no readings on dadh and the steering quits and the brakes fail I almost crashed intto a tree and a 2nd time I almost caused a 3 car pile up on a highway Chrysler claims they cant duplicate the problem many other drivers are having the same safety problems while driving withfamy members and theyre afraid of dying or killing others
1. van is randomly not starting 3-5 times per week. Replaced battery issue of not starting still remained. Using a jump starter battery pack to start vehicle--starts right up after few minutes of it being connected. Took it to owego, NY royal Chrysler was given no diagnosis. 4 days later, took to local mechanic told my tipm was bad and needed to be replaced. My husband bought a used tipm off ebay and replaced it on 8/7/19 so far no more issues with it not starting. 2. digital message randomly appears 1-2 times per month since May 22 manually operate liftgate. Took to Chrysler owego royal told my latch system is rusted out. My husband climbed into the trunk once I got home with this report---sees no signs of rust. Disconnected switch then reconnected it--solved problem for 2 1/2 months. Message just came on again on 8/21 my husband did same thing disconnect then reconnect working fine now. Royal Chrysler wanted $1600 to repair actuator. 3. service blind spot system now appears on digital message as of May 22 same day liftgate message came on. This message has not gone off since. Took to Chrysler wanted $546 to repair choose not to repair too expensive. Husband looking to buy parts to repair himself on ebay. Contacted Chrysler go no where told parts not under recall or warranty.
The passenger side sliding door tries to open and close repeatedly without success. This causes the external lights and and turn all lights to constantly go off and the van to ding like a door is opening. Once this starts, it does not matter if the car is parked, driving, on, or off.
A D V E R T I S E M E N T S
- Dixon, IL, USA