This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The oil filter adapter housing is plastic and was leaking oil. The leak was so much that there was burning oil smell in the cabin while driving. The oil leak could potentially reach the exhaust manifold causing a vehicle fire. I was able to replace the faulty oil filter housing unit with a non-plastic unit. This is a well known issue with the Chrysler products that have the pentastar engines.
Driving home from work with vehicle behaving normally. I slowed down for traffic light and felt a hesitation when trying to accelerate. I was then unable to gain speed and was impeding traffic. The vehicle was inspected by a certified auto repair where they were unable to drive and had to push into garage. Diagnostic code for loss of hydraulic pump pressure, internal transmission failure. The transmission was replaced At that time.
While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.
Vehicle started leaking oil loss oil pressure and was informed that I needed an oil filter housing replacement that's on back order 56,000 or more! I have to pay a car note on a vehicle that I can't drive because of a issue with dealers not having the parts to repair it! this is not right and my vehicle and all vehicle like mine should be recalled!
Engine oil filter adapter - mopar (68105583af) leaks. I have been told by every mechanic in my area that this is a constant issue with this type of vehicle and currently no parts available for repair.
A tapping sound from my engine. Appears many owners of this vehicle type and engine for the 2016 are having the same problem. When will a recall be demanded?
Misfire and rough idle at all temperatures and speeds. Diagnosed with a faulty head with low compression on cylinder 2 at independent shop. More than 20% difference in psi compression test with a leakdown loss of nearly 80%, pulled valve cover shows a rolled cam. Dealership has vehicle for repair under extended warranty but will not perform leakdown test or pull the valve cover to submit for repair. They have stated that it is rough to run and likely unsafe to drive, and yet insist there is nothing they can do, as this is just "how Chrysler are". prior to diagnosis, full tune up performed and spark/fuel was checked.
Engine ticking/knocking started at about 70,000 miles, August 2020. It appears to be the rocker arms. We have been experiencing loss of power periodically. It ticks when idling and speeds up as engine is revved or accelerating. Becomes louder after being driven at highway speeds and for longer drives over 20 mins.
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate properly while pressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission pump failed and that the transmission needed to be replaced. The vehicle was not repaired. The local dealer cookeville Chrysler located at 1550 interstate dr, cookeville, tn 38501 and the manufacturer were notified of the failure. The failure mileage was 85,000.
The vehicle has cylinder #2 misfire code. Two separate independent local mechanics both suggest this is due to pitting of the cylinder head material. They tell me it is a common problem with this engine, 3.6L. I called Chrysler and they are not willing to stand behind their product.
Check engine light came on at ~95,000 for P0302 - misfire in cylinder 2 at idle. The local chryslery dealership service department diagnosed it as low compression due to a valve issue. The fix is left head replacement at just under $2700. This is clearly a known issue with this engine looking at other complaints for the 3.6L pentastar engines in the Town and country, Grand Caravan and Dodge journey. No recall or service bulleting appears to be associated with this manufacturing defect.
I love the Town and country van, and this is my 3th car - my 2016, I have this car since new, right now it has 80,000 miles and 2 weeks ago it started with a light ticking noise in the engine (when engine is on in park or driving), and now it is getting worse over the week - I took my car to dealer and the cost will be around $1000 usd - dealer mentioned that this is a known issue from the manufacturer and too many cars affected, and it becuse on engine pentastar with 3.6lts the camshaft has a loose roller balancing (original part#: 0518.4296 AH008) which is doing the noise - the part price is a couple dollar, but the labor it is expensive) - I need your support to fix this issue on my car
At 61,609 miles "the torque converter came apart" ruining the transmission. The vehicle would not engage in gear; when driving it would not stay in gear. This occurred without warning while I was on the road and almost caused an accident since the vehicle slowed down suddenly and without warning. In addition to needing a new transmission, I was told the "combo cooler" also needed replaced.
Driving and the engine slips and suddenly shifts almost making me have an accident and then go out completely and car won't drive. The car is under 100,000 and transmission shouldn't be going out. Im reading a lot of this happening with the 2016 Town and country. Extremely dangerous.
While at a red light vehicle began running rough and check engine light came on dropped off at arigo Dodge West palm beach was told my motor has misfire on #. 4 dealer ship said it has a cracked head. The vehicle has 98,000 miles out of warranty no coverage or programs.
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at undisclosed speeds, a knocking sound was emitted from the engine. Upon inspection it was discovered that the engine camshaft rocker arm was defective and needed to be repaired. The vehicle was not repaired. Cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 60,000.
The contact owns a 2016 Chrysler Town and country. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to station Chrysler Jeep of mansfield located at (91 chauncy St, mansfield, MA 02048) wher it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Rear drivers side and passengers side doors intermittently remain locked and will not open or unlock causing concern for the safety of the passengers inside. Also intermittently remains unlocked which could be another safety and security issue. Engine also stutters at low speeds. I have already had this repaired by a local dealership only to have the same problem a few weeks later.
My vehicle broke down while driving down a main road. Vehicle started stuttering and stop moving in the middle of the road. I had to be towed from the middle of the road. The mechanic told me it is the transmission pump that had seized and failed. He also said there is a recall on my year vehicle. My vehicle VIN is not included in the recall but it presenting with the exact same problem as the stated in the recall. My vehicle also has a cracked left cylinder head. Vehicle began shaking at idol. I brought the vehicle into the shop and was told it is code P0304 cylinder 4 misfire. I was told the left cylinder head needs to be replaced. Was told by mechanic this has been an ongoing problem with this particular engine but no recall issued for my vehicle. I believe that both of these issues should be covered under the recall. My vehicle was purchased at a Chrysler dealership and I've only had it for 2 years. I have maintained it well and had all services performed on the vehicle since I've had it. In its state it is no longer drive able and the cost of repair exceeds the vehicles worth, making it a total loss.
A D V E R T I S E M E N T S
- Litchfield Park , AZ, USA