This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electric fan, steering;rack and pinion; control arm; lower ball joints, front drive shaft, front bearings. Replaced drive shaft, left wheel bearing. I bought it in 2006 w/125,000 miles. Drive shaft went out at 135,000 and steering at 146,000. I still owe money on it and it sits parked because I cant afford the rest of the repairs.
Rack and pinion had to be replaced. Caller believed they should not have to pay for it. Dealer replaced leaking rack and pinion and the line power of the steering. Manufacturer has not been contacted yet.
At 55,000 miles I had to replace my rack and pinion and ball joints. I replaced my brake pads and rotors last year and have just been told that I need to replace them again. My vehicle is used for local highway driving.
My vehicle is pulling to the right, I took it to curtis hughes doge, manteca, California.thought it would be a simple alignment.when I called for my vehicle they told me it needed the suspention ball joints replaced. They were on back order it would take about a week to get them in. I called back within the week the parts were in. I took my Dodge Durango in, later that afternoon, I phoned to see if the vehicle was ready to be picked up I was told there is a problem with the trucks steering. It was originally said to cost $885 for the ball joint repair job. The price has now shot up to $1800 for repairs. The truck only has 48000 miles on it. I am now told that these repairs are not under warranty. This is safety issue for me. My vehicle is usedto Transport children daily, and it is unfair that I should have to pay these fee and very coincidental that the truck suddenly is having major problems immediately after the 36000 mile warranty has passed. Around christmas 2003 there was a report on the news about recalling Dodge Durangos. This one needs to be recalled and fixed correctly and not at my expense..
The rack assembly and tie rod were wearing prematurely. As a result the vehicle's tires wobbled uncontrollably. The left inner tie rod end was bad and 1/4 play caused the vehicle to wonder all over the road. At different speeds, the left wheel would shake badly. The rack assembly was replaced to correct the problem.
- Akron, PA, USA
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I own a 2001 Dodge Durango rt in which I have been complaining to the service department of the dealership since taking ownership of the vehicle in October 22, 2001 that the steering was not aligned or did not feel right to drive. They claimed everything was ok. On January 23, 2003 I went in for routine oilchange and check up with the same complaint. Now they say that the truck is not drivable and needs a new rack and pinion. Can you check if this is a continuos complaint about these trucks.
A D V E R T I S E M E N T S
- Topeks, KS, USA