CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.

From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.

The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.

Have we mentioned all the reports of complete engine failure due to oil sludge?

9.4

really awful
Typical Repair Cost:
$5,090
Average Mileage:
115,100 miles
Total Complaints:
145 complaints

Most Common Solutions:

  1. replace engine (108 reports)
  2. not sure (15 reports)
  3. replace engine or junk it (13 reports)
  4. Dodge recalls due to design flaw (4 reports)
  5. gave to charity (2 reports)
  6. replace cowl to prevent engine hydrolock (1 reports)
2004 Dodge Durango engine problems

engine problem

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2004 Dodge Durango Owner Comments (Page 5 of 8)

« Read the previous 20 complaints

problem #65

Oct 232013

Durango Limited 5.7L

  • Automatic transmission
  • 92,708 miles

A D V E R T I S E M E N T S

I purchased the vehicle from the original owner two years ago. Very clean with low mileage.

He ran Mobile One in the engine which I faithfully changed at recommended intervals. I was driving home from work, traveled about 1.5 miles and I heard the bang and smoke from under the hood. Pulled over, had it towed and found out it threw a rod through the engine block. I owned a 98 Durango which is still one the road, over 190,000 miles, I was misled into thinking these were good vehicles. No relief from Dodge, just a reminder I was over the warranty period.

- Jon A., Hatfielld, PA, US

problem #64

Aug 182012

Durango SLT 5.7L

  • Automatic transmission
  • 75,000 miles

I own a 2004 Durango 5.7 HEMI yard ornament. No way I'm spending $4500 for a new engine when Dodge refuses to admit that there is a problem. This has happened to far too many people to be a maintenance problem. Been sitting in my yard for over a year now and will continue to sit there until there is a recall to replace the blown piece of s*** under the hood.

One day karma will catch up to them and the government will not have the ability to bail them out this time. Shame on you Chrysler brass. I bet you drive foreign cars. They are probably more reliable. I own a 2002 SILVERADO HD 2500 with 160, 000 miles on it and the only thing I've fixed on it was the knock sensor. The only thing the Dodge is good for now is make me want to throw up in my own mouth. Hope you enjoy that last get out of bankruptcy free card cause with that kind of reliability in a 75, 000 mile vehicle no one is going to put their trust in you again.

Dodge you will make the perfect poster boy for the next Toyota commercial.

- Henry B., San Antonio, Tx, US

problem #63

Sep 222013

Durango SLT Hemi 5.7L V8

  • Automatic transmission
  • 139,044 miles

My wife and I purchased a 2004 Dodge Durango 1 year ago from a Chevy dealership. When my wife went to start it a week ago she heard a bang and the engine would not make a sound. We had it towed to a shop that specializes in 4-wheel drive vehicles. We were told that we must replace the engine in order to get the car to run (approximately $5100). After researching this vehicle I have discovered that engine failure is a BIG ISSUE with this car. Why hasn't the government insisted that it be recalled. I can now see why Dodge/Chrysler needed a government bailout to stay afloat. I am so glad that the current administration used my tax dollars to save a company that puts such an inferior product on the road.

- rustylisaf, Carrollton, OH, US

problem #62

May 182012

Durango Limited 5.7L Hemi

  • Automatic transmission
  • 93,000 miles

A D V E R T I S E M E N T S

As I was driving to dinner with my family I was stopped at a light and as I began to accelerate I hear this loud noise as if I ran over something or as if I had a tire blow out on me because the truck also started to shake. So I immediately pulled over and shut the vehicle off. I look under the hood and there is smoke pouring out from the engine. When the tow truck driver arrived and told him what had happened he immediately said it sounded like you popped a hole in your engine block and you could actually see the hole, unbelievable.....

You know how he knew what happened to the engine before even looking at it, BECAUSE HE SAID IT HAPPENS VERY OFTEN WITH THESE DURANGO HEMI ENGINES AND THAT HE HAS TOWED MANY DODGE DURANGOS IN THE PAST THAT HAD THE SAME EXACT THING HAPPEN THAT HAPPENED TO ALL OF US.

You may also wonder, "why don't Americans buy American made cars???" It's because most of the American auto makers either can't make a good long lasting product anymore or won't back up the product when they know there is a well know problem with their product or both..... I will be contacting Dodge first thing Monday morning and hope that I will get some help, but I must say that from what I have read over the internet and this site so far, I don't believe that to be the case, but still hope to be wrong.

- Salvatore G., Franklin Square, NY, US

problem #61

Jul 252013

Durango Limited 5.7L V8

  • Automatic transmission
  • 98,363 miles

I really found it hard to believe that I can park my dodge Durango one evening (driving fine) and the go to leave the next day just to start the truck and bust a rod (at least until I seen this site). Still owe on this truck and im trying extremely hard to grasp the fact that this truck needs a new engine. But I find it difficult to spend more money on an engine not knowing if it will quit just like this one. my thoughts have run me through many scenarios, including making adapters and replacing this engine with a good ole LS engine (and this grows on me the more I think about it) All in all chalk me up to one of the many never buying chrysler products again!

- Michael J., Wichita, KS, US

problem #60

Jul 162013

Durango SLT 5.7L

  • Automatic transmission
  • 124,500 miles

MY 2004 DODGE DURANGO SLT 5.7 HEMI HAS A BLOWN ENGINE. AS MAJORITY ON THIS SITE HAVE EXPRESSED, MY DURANGO WAS WELL TAKEN CARE OF WITH MAINTENANCE PERFORMED AT REGULAR INTERVALS. I BOUGHT MY DURANGO USED IN 2007 WITH 1 OWNER PRIOR TO MYSELF. I HAVE EXPERIENCED THE RECALL FOR THE ELECTRICAL PANEL, ALONG WITH THE EGR VALVE 2 YEARS BACK AND ENGINE STALLING IN THE RAIN. THE FIRST TIME MY ENGINE IDLED POORLY WHILE IN THE RAIN WAS AROUND 2008. I DROVE HOME FROM WORK WITH NO PROBLEM, AS I RETURNED TO MY TRUCK 15MIN LATER I WENT TO START THE IGNITION AND THE ENGINE KNOCKED/RATTLED AND SHUT DOWN. I ATTEMPTED TO START THE IGNITION AGAIN, AND ONCE AGAIN THE ENGINE KNOCKED/RATTLED, SHAKED AND HAD SHUT DOWN ONCE MORE. AFTER THE 3RD TIME STARTING THE IGNITION, I GOT NO RESPONSE JUST A CLICK. I LET MY TRUCK SIT FOR A DAY AND HAD IT TOWED TO A PRIVATE MECHANIC. AFTER CHECKING MY FUEL PUMP, STARTED, BATTERY, AND ALTERNATOR, MY MECHANIC FIGURED THE ROOT OF MY PROBLEM HAD BEEN MY ENGINE HAD BLOWN. AFTERWARDS, I RESEARCHED THE ISSUE WITH ENGINES IN THIS PARTICULAR MODELS DURANGO. AFTER DOING EXTENSIVE RESEARCH AND VIEWING THE NHTSA WEBSITE, TO MY SURPRISE I FOUND I WASN'T THE ONLY OWNER OF THIS MODEL & YEAR TRUCK HAVING THIS VERY SAME ISSUE. WHAT MAKES THIS MORE SURPRISING IS THE GROWING NUMBER OF COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS BEING DONE. AS A SINGLE PARENT OF 2 CHILDREN I RELY HEAVILY ON MY VEHICLE, THAT IT WHY I TAKE ALL NECESSARY STEPS TO ENSURE MY VEHICLE REMAINS IN GOOD RUNNING CONDITION. THIS INCIDENT HAS CAUSED ME ALOT OF EMOTIONAL AND FINANCIAL STRAIN. AND I WOULD HOPE THAT VERY SOON CHRYSLER WOULD RECOGNIZE THAT THIS IS A MAJOR PROBLEM THAT NEEDS TO BE RECTIFIED.

- kristinadc, Washington, DC, US

problem #59

Mar 252013

Durango 5.7L

  • Automatic transmission
  • 116,000 miles

A D V E R T I S E M E N T S

click to see larger images

engine failure engine failure

Dodge knew about this problem before it was a problem. They changed the windshield cowl on the 05 or 06 models because rain water was leaking onto the engine. That is the problem along with cheap china made piston rods. The rain pours into the engine leaking into the engine, then the engine blows. Th national transportation safety bureau has hundreds of the same exact complaints on their website. Yet, no recall!!!! I guess thats what happens when the government buys car companies!! DO A RECALL DODGE!! I WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. It is such a big problem that it is difficult to even get a replacement 5.7 hemi motor. If you can find one they are $3000-$4000. The government has made car manufactures recall cars for a lot less complaints on smaller cheaper components. COME ON!!

Update from Jun 6, 2015: I had to buy a new engine $4000.00 and $2000.00 to have it put in. Not a cheap solution.

- mstamrs, Inman, SC, US

problem #58

Jul 082013

Durango SLT 5.7L V8

  • Automatic transmission
  • 98,000 miles

Add me to the list of 2004 Durango Hemi failures. I kept up with the maintenance and care of the vehicle. Married with 4 kids this is the perfect manly family car. Seats all 6 of us comfortably, smooth ride, and some power when needed. As usual, driving home one day and without any warning it sound like rocks grinding up in the engine and then it shut off. pull over only to see all my oil leaking out. I know a little bit about cars and that is never a good sign. The truck gets towed to the mechanic and he explains to me the problem with these engines, tells me to sit down and hit me with a $7300 bill. I still have a note on this car so I am in a real pinch. After reading ALLLLLLL the complaints about this same issue I'm going to email fox news and see if they can be of assistance. I use to be one that browse through the complaints but never gave my input, if you are like I was get involved so we can make Chrysler pay for this. Include your story so they don't skate by. It's bad enough the government was giving them some of that bail out money at our expense but to take it and sell us a bad product is simply not right.

- macedon437, Brookhaven, PA, US

problem #57

Jul 072013

Durango 5.7L Hemi

  • Automatic transmission
  • 137,000 miles

driving home from vacation and my hemi blew up. garage said I threw a rod and only thing to do is replace engine to the tune of $5,500. Filed complaint with highway safety commission and contacted dodge, dodge will do nothing about this problem and claim there is no problem. the motor blew after a big rain storm. dodge has admitted there is a problem with the cowl pouring water into the motor but claim that has nothing to do with the engine blowing. the highway safety commission has hundreds of complaints of the the 04 Durango throwing a rod with out there being any reason. dodge needs to make this right not screw the average person who cant afford $5500 to replace an engine that they did nothing to make it fail. it is obvious that it is a design/manufacture problem. there will never be another dodge in my driveway! and that was my 4th dodge product. I was a strong supporter of doge until now, never again will I recommend or purchase a dodge product of any kind. hopefully others who have been burned will spread the word and together we can all make dodge pay for their lack of responsibility.

- Fred C., West Point, MS, US

problem #56

Nov 092012

Durango LST 5.7L Hemi

  • Automatic transmission
  • 57,950 miles

We do not have many miles on our Durango. We do not travel far with it. The vehicle has a yearly inspection, the oil is changed every 3,000 miles and the worse thing about all this is the vehicle only has 57,000 miles. My husband treats the vehicle like a brand new baby. Now I would like to know what happened to our vehicle. Some one should be held accountable for what happened. There are 2 holes in the oil pan and oil is pouring out. We do not have any money to repair the vehicle and we depend on it to take us to work so we can keep our jobs. If Dodge knows about this problem they should fix it. We don't know what kind of vehicle we should buy that we can depend on..

- Robert W., Fairless Hills, PA, US

problem #55

Jan 312013

Durango SLT 5.7L V8

  • Automatic transmission
  • 96,000 miles

A D V E R T I S E M E N T S

My 2004 Durango with 96k miles threw a rod. I serviced the vehicle every 3000 miles. I've spent thousands in recommended maintenance at the Dodge dealer where I purchased the vehicle. Why wouldn't I get 150K or even more out of a $35000.00 vehicle that had every recommended service and consistent oil changes?. I needed to keep this vehicle as I am now retired from the military and have a fixed income. I was proud to purchase an American vehicle. I'm starting to look at imports. What a shame.

- Larry Z., Baltimore, MD, US

problem #54

Apr 012013

Durango SLT 5.7L Hemi

  • Automatic transmission
  • 140,000 miles

Same as everyone else complaining here. Threw a rod in my driveway. My wife has babied this vehicle, including 3k mile oil changes. $5100 to replace engine with a used model, which will probably fail anyway. FIX YOUR PROBLEM MOPAR. I will NEVER purchase a Mopar, they are garbage. JUNK.

- James D., Plymouth, NH, US

problem #53

Jan 162013

Durango Limited 5.7L Hemi

  • Automatic transmission
  • 93,000 miles

I bought this truck because I liked it and it works well with my family. It has lots of power and looks aggressive. Rides really nice. But I expected the engine to last well over 200,000 miles. I kept the oil changed and did the major tune ups on it. I spent a lot of money on this sh*t. Now it's sitting With a dead engine. I can't believe dodge will not do anything about this They had to have known that the engine was f*cked up. Now I have To spend money I don't have to fix there problem. All i did was started it up N the morning and clunk clunk is what I heard and I turned it off. I knew What that sound was. I'm not stupid. This is some bull sh*t. There should Be a recall on this sh*t. What are they waiting for. Some one to gets Hurt really bad or get killed because of this.

- rsylvester, Columbia, MD, US

problem #52

Feb 222013

Durango SLT 5.7L V8 Hemi

  • Automatic transmission
  • 124,270 miles

OK, I am a technican for chrysler and have been for the past 30+ years, I am a firm believer in the proper maintenece and care of all my vehicles (which I currently own multiple chysler products) and i had to drive a lot vehicle home on thusday night and my durango never made a mention of any coming issues, however, when I went to start my durango the folling evening to head home for the weekend, the engine had not even made a full revolution to start and there was no more quiet hemi, it sounded like a rod had decintegrated inside the block, and another techncian jokingly stated that it was leaking blood (oil) and come to find out that it actually was, through the now very apparent hole on the passenger side of the engine block! Now here is the funny part, I work for chysler and you would think that maybe they would help or be aware of the same issue (that after only 5 minutes of searching on google that this is not just a once in a blue moon issue) there are tons of these same exact cases that i am experiencing, I even opened a star case (which is chryslers techncian help program and made my issue seem as though it was another customer experiencing this) i was told sorry that this happened and that all that could be done was to put a 3year 100,000mile warranty chrysler reman hemi in it. I was planning on keeping this vehicle for a very long time, but after this extrmely strange case and finding that chrysler will not stand up and help any of the people affected it has left a very sour and bitter taste in my mouth and I can personally say that this once a proud guy to say that I work for Mopar will be selling all of my mopar products and driving something else. I hope that enough people bring this to chryslers attention and maybe something will be done about it, but until then good luck, because that will be the only way that chrysler will pay for this mistake.

- Kevin C., Jefferson City, TN, US

problem #51

Jan 042013

Durango SLT 5.7L Hemi

  • Automatic transmission
  • 117,000 miles

Engine failed just about the same day as all the others here without warning on start up. My AAA extended warranty fought tooth and nail not to cover it. but ended up paying for all but 800 dollars. I have owned 3 MOPARS over the years and all of them died of catastrophic engine failure with no warning if there is a way to hold Chrysler Corp. accountable for continuing production on materials with known defects it should be done. The engine rebuilder I used told me that they correct all known issues and guarantee it for 1,000,000 miles or 4 years no fault as long as oil and filter changed every 3,000 miles. I guess I should have known better than to give Chrysler corp my money again

- Andrew Z., Fairless Hills, PA, US

problem #50

Feb 232013

Durango SLT 5.7L

  • Automatic transmission
  • 106,531 miles

04 5.7 hemi ran fine on friday 2-22-13 when parked. Went to crank up on 2-23 after it had been raining all night and motor slung a rod through the block at the number 7 piston. Did not know this was a problem until i googled it and hundreds of people are having the same problem with the 04 hemi in durango's!!

Update from Jun 8, 2015: 04 5.7 hemi ran fine on friday 2-22-13 when parked. Went to crank up on 2-23 after it had been raining all night and motor slung a rod through the block at the number 7 piston. Did not know this was a problem until i googled it and hundreds of people are having the same problem with the 04 hemi in durango's!! We had recently taken it in to the Commerce Dodge Dealership because we were driving it home from vacation in the RAIN and it started skipping but the Dealership said they couldnt find anything wrong.

The Durango only had 106,000 miles, dealer maintained.

- Chris N., Danielsville, GA, US

problem #49

Aug 072012

Durango Limited 5.7L

  • Automatic transmission
  • 124,610 miles

we bought this car as our new year gift to ourselves, traded a perfectly good car for it drove it for 7months I was on my way home from work at 11pm sitting at a stop light heard a loud sound and the car shut down. now I'm stuck in the dark and rain with out my cell ended up waiting for my family to come find me they found me 3hours later. when we looked under the car oil was all over the ground. this is the only car we have and we cant afford to get it fixed, still paying 330.00 a month on the note. I don't have a car at all. begging family for a ride to places and paying them gas money. I check other people complaints about this car and this has happened a lot and there should be a recall cause its dangerous. thank goodness I was sitting still cause if I was in traffic I would have been in a crash!!! somebody gotta do something about this. I'm doing all I can to hang on to my job, its hard being without a car. If chrysler wants to keep customers they really need to fix this problem. the car is beautiful, we love it but its a piece of sh*t, feel like a SUCKER!!! I really need my car fixed. I cant trade it in cause my car notes was late because I had surgery and my husband was the only one bringing in money so we're stuck with a body case we don't have a motor. I pray that one day I wake up and the recall is announced cause we really need a miracle. its just not right!

- Mertis H., Grand Rapids, MI, US

problem #48

Mar 272013

Durango Limited Hemi

  • Automatic transmission
  • 117,000 miles

I own a now engineless 2004 Durango Limited with Hemi. As with all the other customers on here, last night I was driving home (by myself thankfully) and heard a sound that sounded like someone dropped a waterballon off a 10 story building. After I checked the rearview and sideview mirrors to see if I hit anything I realized all dash lights were off, power steering wasnt working and brakes were tough when pushing. Basically I was coasting down the road powerless. After I got it pulled over and saw smoke coming from under the hood and oil leaking out of the bottom I knew it was bad.

Mechanic told me I likely broke an engine rod which cracked the engine block. He could see a dent in the block where the crack was and oil leaking out. I am by no means a mechanic, but can say I have had very few problems (rear differntial went 2 years ago) with the truck up until this point and have owned it from mile 1 and have taken very good care of it. But to have an engine blow at 117,000 miles is ridiculous. I was quoted anywhere from $4500-7500 to fix it and at this point, given that this was the kid carrier I am hesitant to put that kind of money back into. Very disappointing reading all of these posts that Dodge has basically said "forget" you, sorry not our problem.

Very conflicted as I have gotten this far with very little problems, but given the severity of this breakdown and the financial loss it's causing me right now I would have serious reservations recommending another Dodge product to someone.

- Mike D., Toms River, NJ, US

problem #47

Mar 262013

Durango Limited 5.7L Hemi

  • Automatic transmission
  • 85,000 miles

2004 dodge durango only 85000 miles, was running perfect, no problems, no indication that I was about to lose an engine. On 3/26/2013, went out that morning to start vehicle, it made a loud noise like starter was out, except ten times louder. Have been told engine is wasted and have now come to understand is a common problem for the 2004 durango with the 5.7 hemi. I just got off the phone with dodge customer service 1800-992-1997 of course she told me out of warranty, sorry nothing they could do to help. Regardless I filed a complaint and hope that you all will do the same. Hopefully if enough of us do, something will eventually be done. AGAIN THAT NUMBER IS 1800-992-1997 she told me they have very few complaints about this; lets change that...

- Stella E., Coxs Creek, KY, US

problem #46

Apr 092013

Durango SLT 5.7L

  • Automatic transmission
  • 147,819 miles

I purchased my 2004 Dodge Durango SLT 4x4 in August of 2011 from a local dealership after looking for a larger vehicle. I found it to be nice vehicle that ran really good and got pretty good gas for the size of engine and vehicle that it was.

Not long after purchasing I took the Durango through an automatic carwash. Shortly after the carwash started the engine started to idle very roughly before stalling out. After sitting for a short time after the car wash I was able to get the vehicle to re start. At first it was driving a little rough but quickly returned to running normal. I didn't think too much of it at the time because I also had owned a 87 Chrysler Le Barron (how ironic another Chrysler product) when I younger and had the same issue with it not liking car washes. After taking the Durango through a second car wash a few months later and having the same result I just figured I would stop using the automatic car washes.

I didn't experience any problems until early into the fall of 2012 when we I was driving in a thunderstorm. While at a stop light the vehicle started to idle very roughly before stalling. Once again I was able to get the vehicle started after a short time. It ran rough for a short time but then returned to normal.

In early April of 2013 while driving on the interstate in a thunderstorm the vehicle starting running rough before losing power and stalling out. I was able to get the vehicle over to the side of the road. Once again after a short wait I was able to get the vehicle started once again running roughly for a short time before returning to normal.

The next morning I went to start the vehicle to go to work. It turned over, started, ran for about 2 seconds. There was a grinding noise and then the engine quit. After doing some investigating I was able to find out that there was water in 3 of the cylinders and found the rod for the no. 6 cylinder had broken.

After doing some research online I have seen many other owners of 2004 Durangos have been having the same issues with their engines due to rain getting inside resulting in broken rods or locked engines. Dodge has been quick to push the blame of this issue off onto the owners saying its from not keeping the vehicles up properly, pushing to cost of these repairs off onto the owners. With so many people having the same issue on the same vehicle this issue is clearly from a mechanical design flaw and a complete safety issue.

So far I have been without this vehicle for over a month. I have $4700 left to pay on the vehicle and don't have to resources to get a loan to replace the engine of this vehicle which from what I've seen could run as high at $5000.

I had been looking at replacing this vehicle with another newer Durango but now I can't wait to be able to unload this Dodge and will never get another Chrysler product.

- Marc D., Sioux City, IA, US

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