6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,444 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Dodge Durango miscellaneous problems

miscellaneous problem

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2018 Dodge Durango Owner Comments (Page 1 of 2)

problem #25

Mar 262023

Durango

  • miles

A D V E R T I S E M E N T S

The screen to sync clock keeps coming up and I have to X it out to get back to my gps then does it again I have looked this up seems it-??s a known issue. U feel this needs addressing since I use my GPS all the time and this causes me to take my eyes off the road often

- Bellingham, MA, USA

problem #24

Oct 012022

Durango

  • miles
The -€œdo you want to adjust your clock settings-€ pop up screen keeps popping up repeatedly and disconnecting the car battery does not fix it.

- Springfield , IL, USA

problem #23

Dec 112022

Durango

  • miles
The sunroof bursted and shattered in what can only be described as an explosion. Driver and passenger were occupying the vehicle at the time the sunroof broke. The vehicle was operated in a standard manner and driven on a highway. The sunroof without having observed any cracks or dings shattered without warning. The resolving explosive noise scared both the driver and passenger, which in itself could lead to an accident if the driver had reacted differently. Some of the shattered glass fell on the occupants. The majority of the glass from the sunroof lifted off and crash down on the road behind the vehicle. The drivers brother was able to witness in his rare view mirror the moment when the glass lifted off and flew over the back of the affected vehicle. There were no vehicles driving behind the affected vehicle at the time, but the glass could have created a safety hazard to people behind and in the vicinity of the affected vehicle. The problem has not been reproduced or confirmed by a dealer or independent service center, but so far to the knowledge of the owners or the affected vehicle a comparable situation has not been a reported issue at their preferred dealer. The damage is still being dealt with and at this time has not been inspected by anyone. Again the sunroof bursted without any warning signs. There was just suddenly a bang that can only be compared to a gun shot.

- Hanover, MN, USA

problem #22

Aug 082022

Durango

  • miles

A D V E R T I S E M E N T S

The 8.4 inch Uconnect system will malfunction causing it to randomly press things on the screen. This can cause it to raise the temperature to HIGH with you unable to turn it off. In doing so can be detrimental to the driver because they then become distracted from the road due to the incredibly high temperatures. This is happening for all 8.4 Uconnect systems across all models.

- Manhattan, KS, USA

problem #21

Aug 212022

Durango

  • miles
The vehicle 8.4 inch display has become delaminated. It constantly changes comfort, radio, navigation, and Wi-Fi setting while the vehicle is in motion. This is a serious distraction to the driver and a serious safety issue.

- Greer, SC, USA

problem #20

Sep 092022

Durango

  • miles
On multiple occasions and at multiple gas stations, whenever I insert the nozzle and fully engage the trigger, the pump shuts off. My options are to either partially depress the trigger and run the pump at about 1/4 speed or turn the nozzle counterclockwise over 90-degrees. After posting this matter, I've learned that this is a very common defect with the Dodge Durango that has yet to be addressed with a factory recall. My concern is that this could create a longer term safety issue if it not taken care of. My concern is that something may be wrong internally with my tank that could lead to possible leak down the road that I would never know about until its too late.

- Plymouth, MN, USA

problem #19

Feb 012022

Durango

  • miles

A D V E R T I S E M E N T S

Rear taillights. The outter section that is lit around, one small section of leds are not working, very common on all the Durangos. Dodge dealership won't pass my inspection. It has nothing to do with brake lights. This should be a recall

- Kew Gardens, NY, USA

problem #18

Feb 252022

Durango

  • miles
The touchscreen continuously freezes and displays a prompt about adjusting the clock settings. The screen pops up repeatedly and beeps making the rest of the touchscreen functions unusable.

- Gwynedd Valley , PA, USA

problem #17

Jan 202022

Durango

  • miles
I noticed an air bubble looking thing on my radio screen. You can see it in the attached video which is just one example from recent. Then my screen starting doing things on it's own. Changing from on thing to the next on it's own. I spoke with my mechanic who was having similar issues and told me about a group he is part of because there are so many people with this same issue. The screen is delaminating and causing what people are referring to as ghost touches. I think this is a safety hazard because it is distracting to have your screen changing constantly. It will make phone calls on it's own, change from heat to AC and turn the fan from high to low. Having your AC blasting in the middle of winter is no treat. Having your heat blasting summer won't be great either. This is a safety issue as well. This is all controlled by the screen. Imagine someone has epilepsy and this crazy screen causes a seizure? I have contacted Dodge and my local Dodge dealer. Nobody wants to acknowledge the issue because I am out of warranty. Warranty or not it's a safety issue that needs addressed before it causes someone to go off the road due to distractions of the radio doing whatever it wants and controlling all kinds of things in your vehicle. I know I am not the first person to reach out or report this issue. I really hope there is something that can be done before someone gets hurt. Thank you for your time and consideration. I wasn't able to get the filed uploaded for the video but when I hear from someone I will try again.

- Winthrop, ME, USA

problem #16

Jan 202022

Durango

  • miles
My 2018 Dodge Durango radio screen is delaminating from the top of the screen working its way down the screen. The screen also freezes up. To the point where the screen is stuck on even when the vehicle is off. When the screen is stuck I can't control any settings, radio, navigation, back up camera won't show, I can't answer the phone hands free. I'm afraid is draining my battery when it stays on like that, I have to disconnect the battery just for the screen to shut off. The adjust the clock notification constantly pops up on the screen. Its unsafe to have to keep disconnecting the battery in an effort to save my battery. It's unsafe to have to take my eyes off the road, to press the button to close out the adjust clock notification. It's unsafe to not have access to my back up camera to check my surroundings. It's not safe when you have no control over your thermostat. It's not safe to not have access to handsfree function when answering a call. The problem has been diagnosed by the dealership, and they say I need to replace the whole radio. The first appearance of the problem was around January of 2021, that's when the screen started pealing, then the adjust the clock notification started popping up during the summer of 2021 and the screen freezing and won't shut off started January 2022.

- Suffolk, VA, USA

problem #15

Mar 012021

Durango

  • miles

A D V E R T I S E M E N T S

The display screen seems to be separating from the internal screen. The this separation is causing touch input that is not done by me. It causes random changes including the display of the back up camera while driving in a forward motion. This can be alarming to the driver as it makes you think your vehicle has come out of gear into reverse as well as serve as a general distraction. The first few times it happened to me, I slammed on breaks in traffic almost causing an accident. The dash/console also randomly reset itself.

- Glen Allen, VA, USA

problem #14

Mar 222021

Durango

  • miles
Since the latest update the radio will intermittently without notification reboot which will also occur when using navigation. It also has caused the vehicle to display a blue screen when in reverse. With the blue screen displayed the driver is unable to see objects, pedestrians, or vehicles that maybe in their path of reverse travel. Rebooting while driving causes an unnecessary distraction to the driver especially if the driver was relying on navigation while traveling in an unknown area. This happened in a previous radio and was subsequently replaced.

- Hope Mills, NC, USA

problem #13

Jan 082021

Durango

  • 36,000 miles
Gps location is off by 50 miles or so and vehicle compass indicates wrong or opposite heading.

- Lincoln Park, NJ, USA

problem #12

Jan 062021

Durango

  • 0 miles
Rear hatch windows just shattered for no reason

- Friendsville, MD, USA

problem #11

Jun 222020

Durango 6-cyl

  • 22,326 miles
This has happened multiple times to me and has recently become a daily struggle. I seem to believe the electrical panel behind the dash may have a shortage of some sort. I can be stationed at a light or moving and my screen displaying the odometer will completely turn white. Some times it slowly fades away and other times just completely goes white. This happens while I'm in motion and I literally have no way to monitor my speed, other than rely on my RPM's. today, 6/22/2020, I was traveling through my neighborhood and the dash was displaying fine. I come to a stop to turn and my display begins to fade. I am not going faster than 34 mph. Eventually, the display turns completely white and my screen for the radio reboots. I purchased this vehicle used with 10K miles on it. Now I wonder why it was traded in so early.

- Midland, TX, USA

problem #10

Jun 202020

Durango 6-cyl

  • 48,784 miles
The display screen went completely off as if I was just turning on the car. You can't see anything in the display screen except for Dodge and also the volume button would not work. When this happens, I used have to turn of the vehicle and turn back on. Sometimes it works within the first try other times it takes several attempts.

- Hailey, ID, USA

problem #9

Mar 122020

Durango

  • 12,000 miles
The travel link weather alerts are a dangerous and incredibly annoying feature. It forces you to take your eyes off the road and tend to it or it won't unblock your screen. I dont care if it's windy 3 counties over. I dont want my navigation screen blocked while I'm trying to get somewhere. I have been through the ringer getting the sxm trial deactivated but the weather alerts have not stopped. I've been to the dealer and done my fair share of research just to find out there is no way to stop them. Sirius is no help at all.

- Calhoun, TN, USA

problem #8

Aug 302019

Durango

  • 25,500 miles
I was in a drive thru restaurant and once I finished my ordered I was going to pull forward, but when I pushed the gas my car wouldn't move forward. So I looked down at my gearshift and it was blinky on drive mode, then I put my car on park turned it off my car then turned it back on and I was able to move forward. And also my check light engine light came on as well when that incident happened.

- Fort Worth, TX, USA

problem #7

Jul 222019

Durango

  • 32,000 miles
With this incident my Dodge Durango srt was towed to the dealership on Friday the 19th and it still hasn't been seen nor diagnosed. My husband and I have been calling all day with no answer then was told it was in the shop but now they are telling us that is hasn't been in the shop and it might be tomorrow which is Tuesday. Every time I deal with them it's a problem

- Monroeville, AL, USA

problem #6

Jun 292019

Durango

  • 19,000 miles
When coming to a slow stop in a driveway and shifting car into park car will not stay in park and shift back into drive.

- Dodge, CA, USA

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