This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both of the headlight covers on the 1997 Grand Caravan were frosted from the inside and the lights did not showing up as bright. They appeared low lit all the time as if the light could not filter through because of the frosted look all the time. This was a hazard. I would like to know why the headlight covers looked like they did. This was a real problem. They looked horrible.
The plastic headlight lenses on this vehicle have dulled to the point that the headlights have noticeably dimmed to the point that it's difficult to see the roadway at night.
The owns a 1997 Dodge Grand Caravan. The contact stated that the headlight lenses were no longer transparent, but were turning opaque. The consumer contacted the service dealer, and they stated there were no recalls on this specific component. The headlights would be replaced but at T consumer's expense. The consumer did not contacted the manufacturer.
The clear plastic lenses that cover the head lamp bulbs have become extremely clouded and greatly diminish the brightness of the headlights. The dealer has told me that its normal. I have noticed this condition on many other similar vehicles and drivers are not aware of the condition. This condition creates an extreme safety concern for night time driving by reducing visibility. I believe that it is a design defect. There is no mention in the owners manual or maintenance schedule listed by the manufacturer of any required maintenance.
The headlights were dim and consumer was unable to see clearly on the highway while driving at night. Driver took the vehicle to dealer for analysis. Mechanic replaced the headlight bulbs, but problem recurred.
- Big Stone City, SD, USA
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Both headlight lenses was made of plastic, the exposure of the sun had caused the lenses to become clouded, which reduced the lighting of the headlights.
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- New Bern, NC, USA