This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Grand Caravan. The contact stated that whenever the vehicle is parked in cold weather or gets wet, the brake system locks and the vehicle is unable to move. He had to remove the rear brake drum in order to repair the vehicle. The dealer stated that there was a technical service bulletin (number 10019632) affecting the service brakes, hydraulic:foundation components:drum and informed the contact that he would have to repair the vehicle at his own expense. The vehicle has not been repaired. He has not filed a complaint with the manufacturer. The failure mileage was 15,000 and current mileage is 72,000. Updated 01/29/08
- Shadyside, OH, USA
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- Shadyside, OH, USA