This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Grand Caravan. When the vehicle was started, the tire pressure warning indicator illuminated. The dealer (B & B Chrysler Dodge Jeep Ram, 125 grandview ave, honesdale, pa) was contacted and stated that the VIN was not included in any recalls. The failure was not diagnosed or repaired. The contact referenced NHTSA campaign number: 14V632000 (tires), but the VIN was not included in the recall. The manufacturer was notified and informed the contact that the vehicle was not under recall. The failure mileage was 87,000.
The van does not allow you to manually check the transmission fluid, it dealer only and a lot of dealers want check levels when you get a oil change, so if leaking you want no.then you end up with a broken transmission.once they service and rebuild your trans, then the control dash board sensors want operate probably anymore due to the calibrations want work probably.the vehicle was in motion when it stopped on the highway.miles were 47940.back defrost light splinks and want go off and causes radio to short out and HVAC system.dealer dont know how to fix the problem.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the vehicle emitted an abnormal burning odor. The contact also stated that the front driver's window did not function. Reedman toll auto world (1700 E Lincoln hwy #101, langhorne, pa) was contacted, but the vehicle was not diagnosed due to the cost. The manufacturer was contacted and stated that the VIN was not included in NHTSA campaign number: 14V234000 (electrical system). Case number: 33951971 was opened. The vehicle was not repaired. The failure mileage was approximately 90,000.
The vehicle was serviced last year for the same issue. The head was replaced twice then they replaced the wiring harness for the main computer. The van still has the issue that comes and goes. It will be fine one day and then one day going up a hill it will get real jerky and bumpy for another few days. It happened last February so we took it to a local dealer who replaced the oil sending unit under warranty. Also they had to replace the alternator and belt which was $700 out of pocket. I feel there is something wrong with this engine because other people are complaining about the same thing. They replaced a head on 1-15-2016 then replaced it again on 1-29-2015. They replaced the wiring harness on 3-4-2016. The alternator and belt was on 2-27-2017. Now we have the same issue happening again.
The 2014 Dodge Grand Caravan has issues with shutting down without warning. It happens right after starting the vehicle and has shut off while in park as well as backing out of park. There are no lights that come on the dash panel to indicate a problem and the problem cannot be replicated for repair; it happens without warning at random times. Has happened at random intervals since 40,000 miles; most recent event was around 60,000 miles on 09/15/2017.
- Monroe, MI, USA
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About a week ago the van would not start. The battery was completely dead after being parked overnight. After charging the battery, I've had no issues starting the van, but the headlamps and air condition fan dim and return to full power every five to ten seconds. Twice, the van has just shut off while driving on city streets at about 35 mph or while stopping at an intersection.
The contact owns a 2014 Dodge Grand Caravan. While the vehicle was parked, the contact attempted to open the front driver's side door, but it failed to open. The contact noticed a burning odor and smoke emitting from between the driver's seat and the door. The contact entered the vehicle and observed that the door and door frame were melted. There were no injuries and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would send someone to investigate within 3-4 business days. The VIN was not included in NHTSA campaign number: 14V234000 (electrical system). The approximate failure mileage was 85,000.
Our alternator on our return trip on vacation went out. Our 2014 Dodge Grand Caravan only has just over 50,000 miles on it. Alternators should last at least 100,000 miles. Chrysler would not acknowledge our complaint and would not reimburse us for the cost of the faulty alternator. Alternators on 2014 Dodge Grand Caravan should be inspected by the government.
Air bag sensor light keeps coming on. Took to dealership and service states kids feet must be kicking it lose or shoving bottle under seat. 1st off vehicle is suppose to be to Transport especially kids! kids have not been in vehicle for month and light is now coming on. Went off for a couple of weeks again and now comes on and shuts off when hitting slightest bump in road. Questioning if faulty or bad connector but service states they will charge me to fix it despite warranty. Please help me!
The contact owns a 2014 Dodge Grand Caravan. On several occasions, the air bag warning indicator illuminated. The contact was also concerned about the totally integrated power module. The contact stated that the driver and passenger side windows would roll up or roll down independently. The vehicle was taken to be diagnosed, but the dealer was unable to duplicate the failures. The contact stated that the failures were intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
I was driving at night and all of a sudden the car died while in motion; the engine stop working, the lights went very dim and it was difficult to drive it at that moment, I almost got hit from the car behind me and I was close to hit the car in front of me. I didn't get any warning lights for the engine or the battery. I tried to turn it on again and it cranked but didn't start. A little latter I tried again and the car started. While driving back home I notice that the lights were dim, but I didn't get any warning lights from the engine or the battery again. I also noticed that the stereo reset all the stations and the clock. It was very dangerous. I am very upset because that's the car my kids ride everyday.
The contact owns a 2014 Dodge Grand Caravan. While driving 10 mph, the vehicle stalled without warning and took multiple attempts to restart. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was made aware of the failure. The failure mileage was 54,320.
I had an electrical fire in my 2014 Caravan, the fire started in the area of the tipm module and burned up a wiring harness in close proximity to the tipm module as well. The fire started while we were driving the vehicle. I recently found a defect investigation to do with 2008-2014 Chrysler town and country and Dodge Grand Caravan tipm modules the NHTSA action number was dpi4004 and also stated other various issues including the failure of the instrument panel. We also had the instrument panel shut down while driving a while back, but everything came back on and this incident hasn't happened again. I am concerned with the safety of the vehicle and wanted to make people aware of the issues I have had. It seems really fishy that there was a previous investigation into the tipm module, and that two of the incidents that I have experienced are called out in the report mentioned above.
Mil light came on. Had oil changed & checked. Mil did not turn off. TPMS light came on. Checked tires. TPMS light did not turn off. ESC light came on. Vehicle got stuck in park several times. Got vehicle out of park and drove home. Vehicle was parked for a few days. Tried to start. Dead battery. Charged battery and started vehicle. Vehicle would not turn off even with ignition key removed. Vehicle overheated to max temperature on gauge, began to steam and spilled a lot of coolant. Very afraid vehicle would catch fire. Called aaa and tow truck driver located and removed fuse to shut down running vehicle. Had vehicle towed to Chrysler Dodge dealership. After a week still have not heard from dealership service department or Chrysler. The vehicle being stuck with the engine running even with ignition key removed and subsequent rapid overheating and loss of coolant presented an extremely dangerous situation with the strong potential for a vehicle fire. The TPMS light malfunction leaves the driver unable to determine if there really is an underinflated tire and/or tires. The ESC light malfunction leaves the driver unable to use this function for improved the vehicle's traction in vatious situations.
The vehicle airbag lights stay on...the windshield wipers cut on by themselves and the window rolls down by itself. The car can be stationary or in motion.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer who disconnected the window switch as a temporary remedy due to part unavailability for the recall repair. The contact stated that a couple months later, while driving at 60 mph, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to a dealer who stated that the noise was due to the cables of the disconnected switch. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
My 2014 Grand Caravan has been having issues with not starting. I may have to try 4 times before it will start. This was bad enough, but it has also left me sitting in very busy traffic 3 times in the last two weeks. The first time happened as I was exiting off the interstate. The car just went dead with no warning. I was able to restart and keep going. The second and third incidents happened yesterday. The first time it went dead yesterday was as I was pulling out of my driveway. I was completely on the road and was in the process of trying to accelerate. My car began to shake, all lights came on the panel, and the car was dead. The second time this happened yesterday, I was slowing down to stop at a red light on a very busy 4 lane highway. The car went dead with no warning. We took this car to the dealership to have it checked. They said there was nothing they could do because there was no code. I refuse to drive this car, that we've had less than a year, because I fear for my life and even more for my child's life. This needs to be fixed immediately.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the vent window in the rear failed. The vehicle was taken to the dealer where it was diagnosed that the vent window switch was not available. The mechanic disconnected the window switch to prevent a possible fire. The vehicle was not included in NHTSA campaign number: 14V234000 (electrical system). The approximate failure mileage was 40,000. The VIN was not available.
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 11/19/15 the consumer stated the vehicle was repaired. Updated 1/14/2016
The contact owns a 2014 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Lake Ariel, PA, USA