CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.
10.0
really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
64,659 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Dodge Journey will leave me stranded, in what it seems, the most inconvenient times. This issue will happen at least twice a week now. I will turn the ignition and tried to start the car, but all I'll get is a "click" sound. Sometimes putting the car in neutral works, most of the time doesn't. sometimes I can't even get the car out of park, even when the key is inserted and moved to start. What it seems to work almost everytime is to wait it out. It's a huge waste of time, but I've waited anywhere from 18 minutes up to 1 hour and 34 minutes. I've taken the SUV on multiple occasions to the dealership and spend more than $2,000 in apparent fixes that doesn't do anything. I've done recalls for the ignition and the wire harness, as well as replacing the battery (twice), starter (three times) and the neutral safety position switch (once). Called Dodge on multiple occasions, but their response is that they don't know what's causing this problem and that apparently there's not enough complaints about this issue. This is the vehicle my wife uses to go to work and take the kids around. I've read that some people, their vehicles, just stopped working in the middle of the street while they were driving. Super unsafe and Dodge doesn't want to take responsibility for their malfunction.
Key can be turned off, and out, but will not kill the engine, or lights. Ignition switch module replacement through dealer, and reprogramming is the only way to fix it. Seen a recall for this problem but dealer tells me my car is not on the list. I turn my car off pull the key out, and I am still able to drive my car as if the key was in it.
The contact owns a 2010 Dodge Journey. While driving approximately 45 mph, the vehicle stalled without warning and loss power. The vehicle was able to restart. In addition, the vehicle would not start when prompted. The contact stated that livonia Chrysler Jeep (30777 Plymouth rd, livonia, Michigan 48150) replaced the vehicle battery three times and the starter was replaced twice. The failure recurred and the vehicle was taken back to the dealer; however, they could not duplicate the failures. The manufacturer was made aware of the failures and stated that the VIN was not included in a recall. The failure mileage was 65,803.
My Dodge is doing this, dealership won't fix it, my VIN shows no recall. My Journey does this exactly like below. Now have to pull out fuel pump fuse, disconnect battery just to get the car to shut off.......... 2010 Journey ignition switch may turn off posted 2015-05-26 NHTSA has assigned this recall id #14V373000. There are 722,705 vehicles affected. Recall summary this defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler group llc (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler town and country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. The problem if the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Troy, MI, USA
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My car has an intermittent problem with starting. I have only had this vehicle for 6 weeks and it has failed to start on many different occassions. I have had it towed to the dealership two separate times and they tell me they don't know what's wrong with it. I figured out that when my car won't start, while in park, I can turn the key to the on position and move the shifter into neutral. It starts at this point. Each time that my vehicle has failed to start, it has been in park in my driveway, on a slight incline.
It started with a window not going up, then the electrical wires to the front left headliggt burned out and melted the bulb connector. Bulb connector was replaced and it happened again. Keyless entry fobs stopped working, batteries were changed and fobs were tested but they still don't work. Alarm goes off at random times and takes us starting and moving the car 50 feet to turn it off. The other night the car horn went off in the middle of the night randomly, about 12 times. Now the hornnis going off as we drive for no reason. This car ckearly has electrical issues. Electrical parts keep burning out causing me to change them for reinspection time by the state.
It started with car alarm going off at random times, then windows not working correctly and eventually landed on relays firing all night long and dead battery every day. The car has been to the dealership multiple times with no fix, so I replaced the battery, ECM, keys, tipm to no avail. There are so many people on the internet with this same issue, but no clear fixes out there. It has rendered the car completely unuseable and unsafe.
About a week ago my horn started going off while I was driving to work in the morning it was so out of the blue that I didn't even realize it was me right away, I was able to pull of the road, tapped the horn a couple of times thinking it might have just got stuck after a couple minutes it just stopped I thought it was just a one time freak incident so I paid it no mind until 4am this morning while it was parked in the driveway once again my horn just start going again for like 3 or 4 minutes then it would stopped and start again it did this about 4 times waking my neighbors. When the sun came up I was finally able to figure out which fuses to pull to disconnect the horn and while searching to find this out I saw that many other Dodge Journey owners have had the same problem. There need to be some kind of recall I can't drive without a horn thats a safety hazard but with the world we live in now I also can't have a horn just going off at any time in traffic some people might think you are blowing at them. This is a issue Dodge needs to address and fix.
While driving on interstate 5 and some city streets the ignition will turn off after hitting small bumps. Ignition does restart by itself while driving down the road.
My car won't start intermittently and often dies and often in a dangerous intersection. I have my grandchildren with me and it is very dangerous when the care suddenly dies with no warning in the middle of an intersection. Also, I can turn the car off and it may or may not start, then suddenness for no reason starts. This concerns me as I live in austin Texas and I am concerned about being on a toll or freeway and having an accident because the care suddenly dies. We have checked everything and according to the hundreds of forums the tipm is the problem, but Dodge refuses to fix or recall this problem even though it is happening to so many folks. These cars are often used to haul children around and my concern is that one day soon someone is going to be killed due to this problem.
The contact owns a 2010 Dodge Journey. On several occasions, the windows independently rolled up and down, the horn activated independently, and the vehicle accelerated independently. The contact also stated that the battery was replaced twice; however, the failure was ongoing. Jt's dodgeland and Fiat of columbia (190 greystone blvd, columbia, SC 29210, (803) 832-1255) was contacted, but the contact decided not to have the vehicle diagnosed due to the cost. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 99,999.
When trying to start vehicle when I turn key over to start vehicle will make a clicking sound but does not start also had to remove fuses for horn because horn would randomly go off even when vehicle was not running or horn button was not pushed. This problem has happened consistently since 2014. It has been in the shop around 10 times but the problem is never resolved.
Horn has been going off randomly. It has gone off while sitting, locked and unlocked, parked in the driveway as well as in the garage. It has gone off in all types of weather, hot, cold and rain or shine. It has also gone off while driving. I have look for and not seen any lights or indicators flashing or going off while the horn was honking and have only been able to stop it by removing the fuses. I reinstall the fuses and it may go a day, a week or more before it does it again. Sam leman Chrysler Jeep Ram Fiat morton has been very helpful in trying to repair this issue but it is getting very costly. Recently tried to allow a relative to take a driving test to obtain their drivers license but the car will not pass the safety inspection without a horn. Driving without a horn is a safety issue and is an issue on numerous Chrysler cars and in my opinion Chrysler needs to resolve this issue. At this time I put the fuses in when we drive it hoping the horn will not go off while driving and then remove the fuses when we park it.
'takata recall' when I put my key in and try to turn over my vehicle it will not start. It appears that the ignition switch is malfunctioning. And I've been stuck on the side of the road with two kids and it's been happening for months and now I'm stuck on the side of the road, because normally it would turn over after a few tries but now it won't turn at all
Car intermittently will not start no error code comes up. Dealership has replaced the battery, alternator, and starter and the issue is still happening. I've taken it to several mechanics and they are unable to resolve. When trying to start the car it only clicks and won't start. This is when vehicle is stationary and its been going on for months.
The car turns off in the middle of driving, one time I was stopped at a red light second time making a right turn. Lose power steering can't turn the wheel this has happened twice now in the last two months. This is very dangerous. No warning no indicators come on. Feel very unsafe!
The horn beeps at random times when im not driving and even while driving. My windows come down on their own at random times and sometimes it wont start.
My vehicle's horn sounds intermittently while stationary, in motion and whether the engine is running or not. It sounds on city streets as well as highways. I had my vehicle in the dealership sevice 4 times for this issue. A repair was attempted to change the fusebox but that didn't resolve the issue. I took it back to the dealership after the failed repair and I was told they couldn't recreate the issue so there was no service they could provide. The blowing has created incidents of road rage while I was driving and on a separate incident startled a driver who was waiting for pedestrian to cross the street causing them to almost hit the pedestrian because my car strarted blowing violently at them. This issue is a risk to my and my family's safety. I contacted Chrysler service center and was also told the dealership had to be able to recreate the issue. It's a timing issue and the vehclie's malfunction is unpredictable. I need help resolving this safety hazzard. I have been told that warped clock springs may be the issue but it is unknown to me.
My 2010 Dodge Journey SXT is experiencing major electrical problems due to the horn honking on it's own as if it were possessed! it occurs while driving as well as when parked overnight. I had it serviced several months ago when problem started and dealer changed clock spring stating it was fixed. Well the problem reoccured and now it has drained the battery completely dead several time to the point of needing a new battery. After jump starting car and leaving it idle for 30 min. To charge system I tried to drive it in for service but the car wouldn't shift correctly, making it impossible to drive to service station. This is a dangerous problem that I have never experienced with any other vehicle I've owned. This is also a common occurrence among thousands of Dodge Journey owners found on internet tech assist sights. The Dodge manufacturer service rep. Advised me to file a complaint due to extended coverage being out of date. Please advise on what my legal options are here in New York.
A D V E R T I S E M E N T S
- Beaufort, SC, USA