This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed and the RPM was between 2,500 - 3,500 RPM, the vehicle started decelerating. There was a red lightning bolt illuminated on the instrument panel, indicating a failure with the electronic throttle system. The failure had become persistent. The vehicle had been taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 90,000.
- Barstow, CA, USA
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- Barstow, CA, USA