really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,693 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey steering problems

steering problem

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2016 Dodge Journey Owner Comments

problem #7

Nov 262015


  • miles


The vehicle was in an accident on November 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase. The braking was not accurate. The car would lose steering functionality along with braking capacity and has become hazardous while driving. On November, 26th, 2015, an accident occurred due to the malfunction of this vehicle. At this time, the parts to replace the malfunctioned parts were not available. I have received 2 recall notices for my brand new truck. My 2 year old daughter and I were injured in this accident.

- Philadelphia, PA, USA

problem #6

Sep 022016


  • 6,000 miles
The contact owns a 2016 Dodge Journey. While approaching a stop light, the steering column locked without warning. In addition, the accelerator pedal was applied and failed to accelerate. The contact had to turn the vehicle off to reset the computer. The dealer test drove the vehicle, but could not duplicate the failure. The dealer cleared a code concerning the power train control module and provided no repair solution. The manufacturer was notified. The approximate failure mileage was 6,000.

- Pensacola, FL, USA

problem #5

Aug 132016


  • 19,800 miles
The car stalled out with no warning on the highway. Luckily I was going slow because I was going on an off ramp to get onto the highway. The car siezed up completely I had no control I barely was able to limp it into a parking lot. I was lucky. The car restarted with no problems after that. I took it to the dealer and they spent 3 full days diagnosing the problem. They found nothing. I looked online and there are similiar complaints about this vehicle. And the same thing is said over and over again.........nothing is known about the problem thus nothing can be done about the problem. Meanwhile I am stuck driving a car that could at any time do the same thing again. It is like playing russian roulette. I do not want to drive this car again I do not want this car anymore.

- Edison, NJ, USA

problem #4

Jul 142016


  • miles


I bought this car with 11 miles on it. A couple weeks ago I was going about 30 mph and I stopped at a 4 way stop. I did a complete stop the engine turned off the steering wheel locked and I was stuck in the intersection luckily I didn't get hit. I had to put it back in park and it turned on. Scary situation. Today I attenpted to turn on the ignition and it just turned and turned for 30 seconds and car didn't start. I turned it off and tried again the car started but check engine light is on still don't know what's wrong will take to dealer asap

- Las Vegas, NV, USA

problem #3

Jun 192016


  • 4,200 miles
Vehicle stalls randomly while decellerating, braking, stopped or driving. All electrical components remain operational (A/C. radio, gauges, etc.) but braking and steering become difficult. You must come to a stop, park and restart the vehicle. This has happened three times now, twice to myself and once to my wife. Two dealerships have found no issue so nothing can be done. I am at the end of my options and fear for the safety of my family. Please advise me of my options before one of us is hurt or worse.

- Phoenix, AZ, USA

problem #2

Jun 282016


  • 5,850 miles
I had 2016 Dodge Journey bought from superstition Dodge in mesa Arizona. The engine shuts off by itself while braking and one time while driving. When engine shuts off the car looses power steering and brakes. This could cause fetal accident and may be death. I contacted Dodge tempe Arizona. I went to them after it happen first time and they said no error code and it could be a glitch!! then when it happen for second and third time and I was about to make an accident, I contacted them again and contacted Dodge company. They open a case # 29588743. And tempe Dodge took again for over a week and they were not able to find the root cause. They want to give me the car back and I am afraid about my family safety and people and cars in the street. I contacted Dodge again and the case manager name is venessa X40752. She said there nothing she can do and she wants to close the case. They do not care and they want to give the car back to me knowingly that the car could have an accident again if the engine shuts off and the car fail to brake and steer. What happen is when driving, sometimes "3 times" when brake "2 times" or when slowing while running "1 time" the engine shuts off and the ignition button still shows run and ac is still working on the battery. When engine shuts off no brakes so car keeps moving and steering is very hard to control because of loss of power. It is life threating and could cause death to pedestrians and or passengers. Please help, I do not want my family to get injured or die and I do not want people in the street to get injured or die.

- Tempe, AZ, USA

problem #1

Apr 292016


  • 4,000 miles
While driving my 2016 Dodge Journey 12mph, the car jerked to the left causing me to hit a cement light pole. I was in a roundabout turning to bring my child to school when this happened. No injuries.

- Windermere, FL, USA

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