Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 1500 body / paint problems

body / paint problem

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2002 Dodge Ram 1500 Owner Comments

problem #1

Nov 302001

Ram 1500

  • miles


Have had several problems with this vehicle. Some haven't been reported to the dealer yet. The transmission problem has been happening since I've had the vehicle. It shifts hard at about 2200 RPM's or around 25-30mph. Dealer can't duplicate. I've had other problems that were not listed including brakes and alternator. The drivers side door mirror has recently broken and now flops in the wind on the free way and is unusable. I filed a claim with my insurance company, then found that it was a huge problem with other owners of the same vehicle. The ventilation from the panel is aslo sent to the floor vents despite the dial being set to "panel" not "floor". the tailgate cables are mismatched. The dealer told me that it was normal. I won't place anything on the tailgate in fear that the cable might break. The exterior turn signals are not synched with the displayed turn signals. The simultaneous flash is not there. Also, the alternator was found to be defective at around 600 miles. It was causing a high pitched squeaking sound similar to what a defective belt may sound like. It was replaced, but started doing it again at 6750 miles. The hood has slight dents in it like someone hit it with a ball pen hammer. Apparently Chrysler knows about this. I'll be taking it in the first chance I get to try to have it fixed. I've had this truck a 3 different dealers in hope that the next one would be more help than the previous. No such luck. I've had to take time off from work (about 6 days total; had to wait at dealership since it was an out of town purchase ) and rent cars 5 times while having it worked on at a local dealership in order to get to work. I've had nothing but bad luck with this vehicle. Daimler-Chrysler has dreadful quality control and I can't say much more for the dealers. I hope I can get the issues with this truck resolved someday.

- Manteca, CA, USA

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