really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
67,701 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 steering problems

steering problem

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2004 Dodge Ram 2500 Owner Comments (Page 6 of 7)

« Read the previous 20 complaints

problem #24

Nov 102004

Ram 2500 4WD 8-cyl

  • 102,321 miles


2004 Dodge Ram 2500 severe death wobble occurs when you pass 40 mph and hit even a small bump it has been so bad at times that I have injured my neck I have replaced tires stock size, shocks, bearings, rotors, ball joints, bushings my wife is afraid to drive this truck and hates to even ride in it now she says its a major accident waiting to happen it has threw us across the lanes just the other day I just missed the guard rails by inches if the roads are snow covered forget driving it unless your life insurance is paid up.

- Indiana, PA, USA

problem #23

Nov 152010

Ram 2500 4WD 8-cyl

  • 70,000 miles
Service bulletin 22-005-06 concerning front end shimmy or the death wobble as drivers of these trucks call it. The fix in 2006 was only temporary for my 2004 Dodge truck. It once again is going into the death wobble after going over railroad tracks or any bump in the road. Dodge says the parts were only warranted for 12 months and won't fix it again. Dodge apparently didn't use heavy enough parts and axles in the first place so does that mean I have to pay to have it fixed over and over and over. Someone needs to make Dodge continue to replace these parts. There are and will be many deaths over these trucks. It is no wonder the american vehicle manuf. Are struggling. Apparently the bulletin repair makes the truck safe for only 1 more year. This isn't a poor a.C or power lock problem it is related to loss of control while driving in normal everyday conditions which can result in loss of life. Please make Dodge do the right thing on this one and get to the root of the problem at their expense not mine. Just how many complains has Dodge had concerning this. Only they know. I will never buy another Dodge Chrysler product again.

- Winter Haven,, FL, USA

problem #22

Jun 102008

Ram 2500 Diesel

  • 56,000 miles
2004.5 Ram qc 4X4 diesel. Extremely loose steering/front end after less than 60,000 miles. No full-on death wobble, but came close when hitting bumps. Research indicated this is a known issue on these trucks due to the design of the aam 9.25 axle. Ball joints are too small for the weight of the truck and only the bottom 2 joints bear the weight. The upper 2 ball joints bear no weight and are not ball joints, but more like pins that allow vertical movement when turning (because of the poor geometry design of the axle). Due to this arrangement, there are no adjustments of any kind for wear and any wear on the lower joints results in looseness. This in turn causes more stress on the upper joints and they fail quickly. I refuse to pay the ridiculous price at the dealer for poor quality design and parts that will fail soon again. I purchased very expensive ball joints that have been designed to help overcome the inadequacies of this low quality axle. Also had to replace all tire rod ends, link arms, trackbar and steering damper. Steering box was also worn severely due to the front end parts wallowing around constantly. I added a steering brace to help. Wheel bearings also shot, but they are not serviceable on this axle. Entire hub has to be replaced with non serviceable bearings pre-installed. Very expensive to do at $300 each instead of the usual $40 or so per wheel!!! disgusted with dealerships that are clueless about this axle. They all want to just blame it on tire balance, alignment or driving habits. Even the "certified mechanics" in their garage are clueless as well. As many of these trucks that are experiencing this problem you'd think someone at Dodge would know this by now. Had I known about this axle at the time of purchase I would not have bought this truck!

- Emlenton, PA, USA

problem #21

Jun 012010

Ram 2500

  • 120,000 miles


The contact owns a 2004 Dodge Ram 2500. The contact was driving approximately 50-55 mph when the vehicle began to vibrate and shake violently. The contact experienced difficulty in maintaining control of the vehicle and then regained control and continued normally. There was no prior warning of the failure. The vehicle was taken to an independent mechanic where they were unable to locate the problem to determine the cause of failure. The VIN was unavailable. The failure mileage was 120,000.

- Cottonwood, ID, USA

problem #20

May 012010

Ram 2500 4WD 8-cyl

  • 90,000 miles
I have a 2004 Dodge Ram 2500 pickup 4X4. When going about 60 mph and hit a bump in the road or a bridge, the truck shakes so violently that I have to pull over to the side of the road. We bought this truck 3 mos ago and the problem described has happened approximately 20 times. I have replaced the stabilizer shock. I have made sure everything under the front & rear end is tight.

- Cleveland, VA, USA

problem #19

Apr 052010

Ram 2500

  • 30,000 miles
While driving under normal conditions truck began shaking violently while traveling about 60 mph and striking bump in road. Truck began to shake so violently that items were falling from visors and items were falling from various storage locations in vehicle. I attempted to gradually slow down and problem actually became worse, until I achieved about 25-30 mph. This is commonly called the "death wobble" and to my understanding Dodge is aware of this. This has occurred on 3 occasions and has caused me to nearly loose control of truck. The first occurrence was so severe I actually called 911 center and asked them to come and check highway, due what I had thought was a to buckle in the pavement. The truck at that time had 30K miles or so. After this occurred I assumed it was due to road condition. Recently when it has occurred again and I began investigating its cause, now realizing its the vehicle, and not the road causing the shaking. This could be deadly as vehicle becomes uncontrollable.

- Ripon, WI, USA

problem #18

Oct 142009

Ram 2500

  • 77,383 miles


Clicking and shaking when in 4X4 mode. Sounded like U joints. After having it checked by a mechanic, he found both sides needed ball joints and the U joints on the axle was worn out. This was an expensive repair of over $1200. Also the tie rod ends needed replacement. He said that the weight of the diesel engine was the cause. He said that all of these front ends with the diesel engine needed to be replaced after about 70K miles. I am disappointed.

- Whitefish, MT, USA

problem #17

Jun 012009

Ram 2500

  • 80,000 miles
I have a 2004 Dodge Ram 2500. I have been experiencing death wobble for about 1 year now. I have spent approx. $1000 replacing balljoints (available), trackbar bushings, steering stabilizer, axle U-joints, complete 2008 Dodge steering system to include tie-rod ends, pitman arm, and linkage (available), and shocks (available) with no successful results. At this point I am at a loss of where to go next. This is my only vehicle and my wife and daughter have to use it for transportation everyday. After experiencing this for so long I worry everyday. I have researched this online and found out that many other Dodge owners are experiencing the same problems and receiving no help from the dealerships. Please review this and help us Dodge owners repair this problem before someone is killed.

- Riverview, FL, USA

problem #16

Aug 232009

Ram 2500

  • 45,600 miles
My 2004 Dodge 2500 series Ram truck is experiencing the "death wobble". I am unable to go past 55 miles an hour as of today. This problem has been occurring for the last year and I have replaced every part that should have made this problem go away. When I hit a bump or pot hole or anything that will make the truck bounce at all, it violently shakes. This problem is putting everyone around me both on the road and in the truck at risk for a horrible collision. This vehicle is my only vehicle and I have no other choice but to drive it. I have read and experienced myself that there isn't a fix for this problem. All of the owners are now stuck with a vehicle they can't drive but have to pay for. This is not right by any means. Isn't there something we can do to correct this ongoing problem before someone gets killed?? come on Chrysler, step up to the plate and do what is right.

- Riva, MD, USA

problem #15

Oct 242007

Ram 2500

  • 80,000 miles
Out of control ran of road and hit a boulder at about 50mph.

- San Jose, CA, USA

problem #14

Jan 212010

Ram 2500

  • 44,000 miles


Dodge death wobble. I have a 2004 Dodge Ram 2500 that has the death wobble. I see not many have been reported, but everyone ends up with it at one point. Read message boards. They all talk about their experiences. I have to pay 300 bucks to replace parts that are recommended to possibly solve the problem. It is not deadly if handled correctly, but it causes you to have to stop immediately. I had to stop 3 times on the pa turnpike over the weekend. Just got back from dealer. Only suggested to try changing the steering dampener. That is not the issue though.

- Greensburg, PA, USA

problem #13

Aug 282008

Ram 2500

  • 65,000 miles
Severe front end shake (death wobble).

- Owasso, OK, USA

problem #12

May 052008

Ram 2500

  • 35,000 miles
The contact owns a 2004 Dodge Ram 2500. While driving 60 mph he struck a pothole, and then the front end of the vehicle began to shimmy. The vehicle was taken to an authorized dealer for inspection. The technician replaced all four tires. After the repair the failure resurfaced. The technician recommended the replacement of the tie rods, ball joints and steering damper. No repairs were made. The failure mileage was 27,000. The current mileage was 35,000.

- Mesa, AZ, USA

problem #11

Sep 192009

Ram 2500

  • 43,125 miles
When driving my 2004 Dodge Ram 2500 and I hit a bump in the road the truck shakes uncontrollably. This is has happened before and I took it to the dealer who says there is nothing wrong with it. We have replaced all parts in front end that might have been bad and it still continues to happen, this truck only has 40,000 miles on it. We have a friend with a 2005 that has the same problem.

- Johnson City, NY, USA

problem #10

Jul 172009

Ram 2500

  • 105,475 miles
We own a 2004 Dodge Ram 2500, they had a recall on it was H46, which was a steering linkage, we took it our dealer and they said that it was ok, but the steering shaft was about to fall out. Failure is imminent, they said vehicle is unsafe for the road, I tried to buy the lower shaft, but I can't get it without buying the upper shaft, because of a design change. Why would they change the design if there wasn't a problem, we ask this question to Chrysler and they couldn't or wouldn't answer our question. We drive this vehicle daily and could not feel any play or difference in the wheel. If not for the recall H46 we could have had an accident. Why do these companies wait until somebody get seriously hurt or die before they decide to take action with a problem they know they have. Why we are sending this to you because they redesigned apart and no explanation why.

- Windsor, NH, USA

problem #9

May 252008

Ram 2500

  • 47,000 miles
Steering column has clicking noise. Dodge said it needs to be replaced. The truck only has 47K miles. (already had to replace computer because truck would shut off while going down the highway). I'm concerned I will just lose steering. This truck has been nothing but trouble.

- Wylie, TX, USA

problem #8

Mar 032008

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 25,000 miles
I have had several problems with the front end of my 2004 Dodge Ram 2500 3/4 ton four wheel drive ranging from poor ride (shaking and shimmying), tire wear, and several gearboxes being replaced. I originally took it in with 35,000 miles on it to the dealership and they told me the problem was due to the tires being out of balance and that the tire were wore wrong causing the shimmy feeling. Now, two years later the tires on the right side are destroyed, so I took it back to the dealer and they told me it needed an alignment. I took it to local tire company to have new tires and an alignment done and they informed me that the upper and lower ball joints the need to be replaced along with one tie rod at 52,000 miles, costing $1,500 for the work on the front end and $900 for tires. For a vechicle that has never been abused or seriously taken off-road this is ridiculous.

- Sand Springs, OK, USA

problem #7

Jun 032007

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 55,000 miles
When truck is at highway speeds - 65mph and above, and hits a bump, pot-hole, or other in the road, it develops a severe shimmy/shake (aka death wobble) in which the truck becomes out of control and has to be brought to almost a complete stop in order for the driver to regain control.

- Morganton, NC, USA

problem #6

May 102007

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 39,500 miles
I too have recently experienced the violent shaking/shimmy or death wobble"with the 2004 Ram 2500, the first time at 75-80 mph and could do nothing to stop the problem, . I figured I was going too fast and hit a bump at a weird angle. Then, it happened again at 60-65 mph with the same results. You have to just hang on and slow the truck down and hope people get out of the way. The third time it was the final one. I took the truck to the dealership, and they replace the steering damper, that was accomplished with no help. The problem actually got worse and occurred again at much lower speed. I will be replacing the inner and outer right tie rods, and will try again once they arrived. Until then I would be confined to city driving. Dodge needed to wake up and see that this was an extreme safety problem that must be looked into before someone gets killed.

- Littleton, CO, USA

problem #5

Apr 242007

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2004 Dodge Ram 2500. While driving approximately 75 mph under normal driving conditions the vehicle began to vibrate violently. The contact was able to reach his destination, but had to drive approximately 55 mph to prevent the vibration. The vehicle was currently being inspected by the dealer. The current and failure mileages were 60,000. The consumer stated the vehicle is company property and assigned to him. The dealer to the consumer the steering stabilizer had worn out. Updated 07/06/07.

- Spearfish , SD, USA

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