This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We noticed for the past month that our tires were wearing on the outside of both front tires. We took the truck to 3 different les schwab tire businesses (weiser, Idaho, emmett, Idaho and Ontario, Oregon) and all 3 businesses told us that there was nothing wrong with the tires. Driving at 25 mph last month, (July 8, 2015), we encountered a steering problem. The truck was wanting to turn at its leisure while pointing in a straight direction. The steering was sloppy, would not self center, would drift to the left and right and not correct. Approximately 15 minutes after this happened, we had a blow out on the passenger front. What was left of the tire and the driver's side was completely worn and "rough" looking. There was no way to change the tire as the wheel itself was "bowed" in. We had it towed to steve's hometown motors in weiser, Idaho and they couldn't tell us what happened, but that the whole front end parts needed to be replaced, I.e., $2871.98 in parts and labor. They could not tell us what happened or why we needed these parts. They found that the adjuster bar was loose and all the front end needed all new parts. We did take it in for all the "recalls" on the front end and now Fiat/Chrysler is offering to "buy back" these vehicles that weren't fixed. Our question is, can we be reimbursed for these repair costs due to these "faulty front end steering repair recalls". we believe that we are one of the customers that had the recalls done, but either incorrectly or with faulty recall parts.......updated 09/22/15 updated 12/12/2017
TPMS valve stem failed causing a flat tire. The tire valve itself completely came apart while driving highway speeds. Indicator light came on, but so what, it was caused by its own flawed design. Upon inspection of the other tire valves, it is discovered that they are all cracked and ready to fail as well and need expensive replacement. This is unacceptable.. a "safety system" that is poorly constructed, dangerous, and required by law to be installed in vehicles. A recall must be mandated.
Retaining nut on TPMS sensor split causing tire to lose all air. 1 week later another tire had complete deflation and TPMS sensor had fallen in to wheel. Inspected all sensors and found all TPMS retaining nuts had split. This can cause catastrophic air loss and is extremely dangerous. I have already replaced two entire sensors and will attempt to have retaining nuts on other two sensors replaced. Dealer will not perform work under warranty. This is an extremely dangerous manufacturing defect!!
Valve stem retaining nuts are all cracked. I caught them before they separated, but have read about others that have separated, allowing TPMS module to fall into tire, which instantly deflates and could cause a loss of control. Dealer says not covered under warranty despite being clearly a manufacturing defect.
TPMS retaining nut fell off & this caused flat tire at speed. This is the 4th TPMS retaining nut that has failed on this vehicle. The other 3 were found cracked before they failed & replaced at that time (over the last 2 years).
- Centerburg, OH, USA
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When checking air pressure on my tires, I found cracks in the moto metal 909 rims on driver and passenger front. I am having them replaced with another brand, but after researching on the internet, this is not the first time. I do not offroad my truck, but do tow a 5th wheel.
Aluminum valve stem/TPMS sensors on both front wheels corroded and failed at the same time causing two flat front tires and loss of steering. Proceeded to repair shop to have all (4) valve stems and (2) front tires replaced. Repair personnel informed us that this is an epidemic. According to them, in 2010, manufacturers became aware of this problem and began using rubber valve stem/TPMS sensors.
A D V E R T I S E M E N T S
- Weiser, ID, USA