This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Crown Victoria. When the contact deactivates the windshield wipers, they will not completely return to the off position. The wipers remained upright on the windshield. The defect began sporadically, but now occurs whenever the wipers are activated. The dealer stated that the failure was related to NHTSA campaign id number 00V138000 (visibility:windshield wiper/washer). The dealer stated that the VIN was excluded from the recall and nothing could be done. The failure and current mileages were 84,000.
Windshield wipers failed durning heavy rain. Ford dealer could not locate cause of failure as wipers started to work again after car sat idle for 15 minutes in Ford serivice bay. Ford dealer said they could only correct if they failed and stayed broken. Not good adivice when your driving 65 miles on an interstate in heavy rain. I think this is a mojor safty item. You have to be able to see.
Windshield wiper on driver's side is jumping across windshield intermittently when used. Vehicle been in and out of dealer shop on five occasions, and problem still reoccurring. Consumer is waiting to hear from the dispute settlement board.
- Hilloro, OH, USA
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- Gaithersburg, MD, USA