hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
87,521 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Crown Victoria lights problems

lights problem

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2004 Ford Crown Victoria Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #24

Mar 212011

Crown Victoria 8-cyl

  • Automatic transmission
  • 125,000 miles


The contact owns a 2004 Ford Crown Victoria. The contact stated while driving 40 mph both headlights suddenly shut off. The contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. The contact did not take the vehicle to the dealer for diagnostic testing. The contact stated the vehicle was very unsafe to drive at night. The failure mileage was 125,000. Updated 11/03/11

- Whitehall, PA, USA

problem #23

Mar 012011

Crown Victoria

  • 50,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights would shut off sporadically and without warning. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not notified of the failure nor was the vehicle repaired. The current mileage was 52,000. The approximate failure mileage was 50,000. The VIN was unavailable.

- Columbia Heights, MN, USA

problem #22

Feb 072011

Crown Victoria

  • 90,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights would shut on and off intermittingly and sometimes, would not illuminate. The vehicle was neither inspected by a dealer nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Manchester, MO, USA

problem #21

Mar 012010

Crown Victoria 8-cyl

  • 150,000 miles


My 2004 Ford Crown Victoria, a former chp vehicle turned into a taxi at 102,000 miles, began to experience headlight problems when I would stop and turn off the engine briefly, return, restart, and within a short time the headlights would fail. After a couple minutes the headlights would come back on. This problem progressed to less predictable failure of the headlights when running. Failure of the light control module was diagnosed at !50,000 miles and I found a taxi driver who had overcome the same problem and rewired from the green/black wire behind the lights control switch thru the firewall to a built-up powered relay and then to the headlights. It has worked fine, now 197,000 miles, except that the hi-beams have failed in the set position but still work in the temporarily position. Cost $60. Good luck. I know personally or anecdotally of 6 other 2004 crown vic"S in sacramento that have experienced the same problem. When will big brother recognize that this problem requires a recall?

- North Highlands, CA, USA

problem #20

Apr 172011

Crown Victoria

  • 120,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights would fail sporadically without warning. The contact stated that the lights on the instrument panel and the brake lights would remain illuminated during the failure. The contact took the vehicle to the dealer, but they were unable to duplicate the failure yet suggested that the failure could be a relay that was overheating and causing the failure. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 120,000 and the current mileage was 123,000.

- Springfield, OH, USA

problem #19

May 072011

Crown Victoria 8-cyl

  • 61,000 miles
Headlights go out intermittently while driving. Diagnostic test done at Ford dealership service center resulted in a determination that the internal light control module was faulty. Part # 4W72-13C788-bc.

- Albuquerque, NM, USA

problem #18

Apr 182011

Crown Victoria 8-cyl

  • 106,000 miles


2004 Ford crown vic headlights turn off just whenever and come back on just whenever. It is the light control module. A very expensive repair. This particular vehicle is a fire department vehicle paid for and maintained by taxpayers. Ford price for the part is $840. Ford should recall the 2004 Ford crown vic light control module (lcm). Repair or replace this part. It is a hazard. You never know when the headlights are going to not operate.

- Greenville, SC, USA

problem #17

Feb 092011

Crown Victoria

  • 91,000 miles
I was coming home from work, and I pulled into a local subway shop, received my food, as I went to turn on my car, the automatic lights did not come on, the park lights did, but not the automatic lights, I flicked the lever to high beam but to my surprise no lights. I pulled the lever back and held it, until I got home, this is a very dangerous situation...

- Dothan, AL, USA

problem #16

Oct 222010

Crown Victoria

  • 49,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights failed at night and when he attempted to use the high beams, he had to hold and pull the switch for them to activate. The vehicle was taken to an authorized dealer who stated that the headlight control module failed. The vehicle was being repaired. The current and failure mileages were 49,000.

- Merrillville, IN, USA

problem #15

Dec 222010

Crown Victoria 8-cyl

  • 66,754 miles
2004 Ford Crown Victoria - head lights turns off while driving - spoke to Ford Agency and said problem is in the headlight control module and module must be replaced - $511 part - said a common problem. Lights turn back on after 1-2 minutes. Very dangerous situation.

- Hazle Twp, PA, USA

problem #14

Oct 172010

Crown Victoria

  • 54,000 miles


When driving at night, the headlights will shut off abruptly causing a serious driving hazard via greatly reduced visibility. Parking lights will function, and bright flash will work, but no hi beam is available unless the flash lever is held. Lights may go back on at any time, or not turn on until the next time car is started at night.

- Lake Forest, IL, USA

problem #13

Oct 282010

Crown Victoria

  • 77,500 miles
Sporadically the headlights go off for no reason. Sometimes turning light switch off and then on again will turn them back on, sometimes not. Sometimes waiting a few minutes and turning them back on works, sometimes not. Sometimes lights just come back on their own.

- Norwood, MA, USA

problem #12

Oct 162010

Crown Victoria

  • 44,346 miles
Driving on expressway and all of a sudden headlights fail! out on a dark, dark road in the middle of nowhere (I-57) and a single 55 year old woman, how dangerous is this"!" I went to Ford dealer who acted like he had never heard of the problem before (river oaks Ford in calumet city, il ~ the top rated Ford repair dealer in the country according to their recorded phone message and a huge banner on the wall as you enter the dealership), but was clueless as to this problem, really" the car sat there all day until they called me at 3:30 in the afternoon to tell me the headlights turn on and off, what was the problem" oh, we can install a new light box module ($500)...that might take care of the problem...no guarantee, again...really? I came home (problem unrepaired), looked up 2004 Crown Victoria headlights on google and to my astonishment found website/article after article stating how common this problem is on Crown victorias, Grand Marquis and maurader 2003-2005!!! I think that Ford is trying to shuck their responsibility in taking care of this potentiality hazardous malfunction (car can start on fire and many cabs in los angeles have article date 3/25/10)! they should step up to the plate and send out a nationwide recall for this to be fixed, instead I have to come up with the money for the part, the labor to get this fixed. This doesn't include the downtime having the car in the shop for the day! pathetic is all I can say about this situation. I am just glad I was able to pull the brights lever back toward the steering wheel so that I would have some kind of lights...not easy driving a long distance holding this lever all the way but it was the only way I could get any kind of lights to work! pushing the bright light lever forward to keep the brights on didn't work either!

- Calumet City, IL, USA

problem #11

Sep 142010

Crown Victoria

  • miles
The contact owns a 2004 Ford Crown Victoria. While parked, the contact attempted to activate the headlights on, but they would not activate. After approximately six minutes, the headlights turned on. The vehicle was taken to a local repair shop where the contact was informed a module that controlled the headlights failed. The vehicle was repaired. The current and failure mileages were unknown.

- San Marcos, TX, USA

problem #10

Feb 082010

Crown Victoria

  • 118,000 miles
Head lights on 2004 Ford Crown Victoria will go off while driving at night and sometimes will come back on then at times they will not come on at all. I am a single woman and on a fixed income this part is very expensive so I really think Ford needs to do something about it, I have replaced my switch on it thinking this was the problem but it wasn't.

- Round Rock , TX, USA

problem #9

Jul 192010

Crown Victoria

  • 82,500 miles
The headlamps turn off while driving or don't turn on at all [very intermittent][very scary][very dangerous!!] I live in the country and there are no streetlights, just imagine losing your only source of light ! a new lighting control module is needed at a cost of $500 P&L. research has shown that 2002 - 2005 crown vic police and passenger vehicles have this safety problem that need to be addressed before some one dies !

- Grass Lake, MI, USA

problem #8

Jul 052010

Crown Victoria

  • 103,000 miles
My son has had a couple of incidents where the headlights on his 2004 Crown Victoria have suddenly gone out. This could be a very dangerous situation. Brought it to mechanic which said it was the light module. Expensive fix at @ $500. Seems to be a very common thing in these cars and I can't believe there has not been a recall on this part.

- Orange, MA, USA

problem #7

Aug 152009

Crown Victoria

  • 70,000 miles
I am the owner of a 2004 Ford Crown Victoria, while driving during dark hours down the freeway my headlights suddenly went out with a click. The parking lights and dash lights remained, but I was unable to see and had to make a blind panic stop to the shoulder. Since, this has been a regular occurrence in which I can only quickly pull the flash to pass switch and try to hold it as well as the steering wheel until I can safely get pulled over. Even after then, it is an unknown wait time on when they will come back on or how long they will stay on once they do. The other safety issue is that it startles other drivers in front of you, I have had two instances in which one vehicle suddenly hit the brakes nearly causing a collision as well surprising a driver traveling beside me, making him swerve. I have researched several places and it appears that it is a faulty relay in the light control module. I also found that in Ford's infinite wisdom that you cannot just replace this $4 relay inside the module, you have to replace the entire $500 module. I think that is a huge safety issue and that it is the responsibility of Ford to make right. This problem occurs often and without warning and has proven to be a dangerous event. This problem began around August of 2009, the vehicle is a 2004 with approximately 80K miles.

- Columbia, SC, USA

problem #6

Nov 062009

Crown Victoria

  • 71,231 miles
Lighting control module in 2004 crown vic. Headlights very weak and lcm needs replaced. Close to $500 to repair. Poor quality control by Ford for a very expensive part.

- Clancy, MT, USA

problem #5

Jun 102009

Crown Victoria

  • miles
Headlamps randomly go out on my 2004 Ford Crown Victoria. No symptoms until it happens. Click sound comes from what I have found to be the lcm (lighting control module) under the dash and the headlamps go out. This has now happened 4 or 5 times, maybe more because I have only noticed it at night (of course). When the lights go out it can be 30 seconds or 30 minutes before I can get them to come back on.

- Benson, NC, USA

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