CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
0 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
81,166 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both rear brake light sockets have burned and charred. Plastic is melted. Bulbs burn out repeatedly. Found other complaints online and found the best solution was a certain bulb that had more glass at the base and it was rated for a higher voltage. That company has now discontinued that bulb as of June 2014 so now I am unsure if it will eventually catch on fire. I noticed the problem several years ago. The bulbs burn out a couple of times a year with the regular store bought bulbs. Again, socket and end of bulbs that come in contact with the socket are very charred and melted.
I was driving my 2007 Ford Edge with 3 children in it when all of a sudden I lost the ability to not only accelerate but my speed suddenly fell from 45 miles an hour to 15 miles an hour without any ability to accelerate. My car was in a constant state of shaking and sputtering and increased when applying the brakes. There was something significantly wrong and it was pretty scary to experience particularly with 3 small children. I had the car towed to my automotive service company where the car's software system displayed codes indicating two ignition codes failed. Subsequently, the service provider replaced all the spark plugs and two coils. The car was not fixed and it was further determined that the PCM board is sending extremely high current to the ignition coils and could have caused an engine fire. This is very distressing. Ford has issued an internal tsb acknowledging this issue but has not enacted a recall. The estimated cost to replace the PCM, spark plugs and coils (6) is approximately $3,000. Additionally in my research there is a class action lawsuit that has been filed by a group of Ford owners.
Tail light blinkers are melting into the sockets. I have to replace the bulbs once a year because they blow, I was also told by a mechanic that the reason my speaker blew on the right side of the car was do to extra electrical power.
- North Las Vegas, NV, USA
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After pulling out onto a highway, my car would not accelerate. The engine didn't stop but pressing gas did not help. Was forced to coast to side, car shuddered, then stalled. After waiting a few, car started. Was able to drive it a mile to a nearby repair shop. We were called and advised it was a transmission issue and due to miles on the car, it should be towed to the nearest dealership (under warranty). Ford service could not reproduce the issue. We were told nothing was wrong & to pick it up. Prior to picking up, we found a tsb that described what we had but were told there was nothing wrong. May 2013, car did same but this time, the wrench light came on. Towed (to another Ford service dealer),& issue was found. Repair made. Not surprisingly, issue was same tsb we pulled in 2011. 7 months later, car shuddered, & stalled again. Only difference with this occurrence is now the engine died. Towed back to dealer. Was informed it was the PCM or main computer which caused the ignition coils to burn up. So, in short, owning this car for 2 years, having towed 3 times for the same issue, all in 3 extremely unsafe conditions, has left me with no choice but to file a complaint. This computer software issue is a major safety concern and based on other comments found online, Ford is not willing to take necessary precautions to prevent what could be a saddening fatal situation. This car is not safe to drive and the service department at Ford is not cooperative in resolving the problem. It is a known issue yet no recall has been made. So heartbreaking to see so many that have had this same problem as me and know that nothing is being done. I am paying for this repair but will turn around and sell the car. Won't be my death! never will I purchase a Ford vehicle. The safety of my family is my utmost concern and should also be Ford's but apparently is not. Thank you.
The contact owns a 2007 Ford Edge. The contact stated that whenever he was inside of the vehicle, he would smell something burning. The vehicle was taken to the dealer for inspection where they stated that the ignition coil needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 123,000. The VIN was unavailable.
We started up our car on a Sunday morning, put it in reverse, backed out of our spot, and then put the vehicle in drive. Right away, we noticed the car shaking, not much power, and it was sputtering along. The check engine light was flashing as well, indicating engine misfire. The car was towed to a Ford dealership. The Ford dealership ran a diagnostic and determined that the pcu had overheated and the cylinder coils melted. They also said the pcu is no longer operable and needed to be replaced, along with the coils and plugs. Generally, engine misfire indicates a tune-up is needed; however, in this case, the car needs a brand-new computer. The dealership quoted us at 2,700 total for the repair. Furthermore, this is a known issue with the car, as determined by Ford, as it issued technical service bulletin 13-4-7, citing this model and several others as prone to this malfunction. Ford should recall this model and have the issue fixed. No recalls even though this poses a fire hazard? shocking.
First occurrence. Turned vehicle on, shifted in drive to leave parking lot. Did not shift correctly, and felt as if it was in neutral. Turned vehicle off, and back on. It shifted fine. Took vehicle back to dealership, as we had only owned it S month and bought in April 2012. They could not find anything wrong. Over time, this has happened 10-15 more times. The computer also seems to be affected by this as well. Today 7/26/2013, I turned on the vehicle, left it start up, began to go into drive, it stalled, and a powertrain light came on. Mileage computer dash disappeared. I turned the car off. Turned it back on. When I tried to shift it, transmission was very violent. Sat in the parking lot for twenty minutes. Turned the car back on, let it run for 2minutes, put it in drive, and it was completely fine. When I drive up hill, it seems to be using a lot more power than necessary, and my rpms go all the way up to 5-6K. Looking for a shop to have the car looked at, or at the dealership.
The contact owns a 2007 Ford Edge. The contact stated while driving approximately 73 mph there was a slight reduction in the engine power. The vehicle began to vibrate violently. There were no warning indicators illuminated at the time of failure. The vehicle was maneuvered to the side of the road for inspection. The vehicle was then taken to an authorized dealer for diagnosis. The ignition coil assembly, hla engine control module and PCM were replaced. The manufacturer was notified of the problem. The approximate failure mileage was 84,334....updated 07-24-13 the consumer stated after the repairs were done, the vehicle continued to exhibit erratic irregular shifting, although not to the extent for which he brought the vehicle in.
Rear brake/tail light socket on both the left and right rear of vehicle have overheated and melted the plastic around lamp. Lamp was burnt out. Not sure what caused the high heat problem. No fuse was blown, new bulb worked in socket. This problem has happened twice in the last two months.
I was driving on a busy freeway in morning traffic and went to accelerate to change lanes B/C exit was coming up - noticed truck just didn't sound right. I floored it and the RPM's shot up to over 4,000 but my speed stayed at around 70. I tapped the brakes and the rpms dropped to right above 0 and my truck started slowing way down quick and I tried giving it more gas but wouldn't go. Then it started shaking and check engine light came on. Luckily I was only in the 2nd lane from outside shoulder and was able to maneuver my truck to the shoulder and turn it off to wait for the tow truck. Had my mechanic check it out and he said the computer has malfunctioned (possibly completely gone out - waiting on him to check it out today) and caused the #4 cylinder not to have any power and that coil is burned. I have no warranty on my truck as I bought it a little over 2yrs ago as certified pre-owned. Called the dealership where I bought and told them there was a tsb issued for this and they acted dumb and said there have been no reported incidents of this happening - they are aware of a throttle issue but not what I described with the check engine light coming on (supposedly it should have been the wrench light).
The contact owns a 2007 Ford Edge. The contact stated that while driving approximately 5 mph and depressing the brake pedal, the brakes would not respond. The failure recurred intermittently. Additionally, the horn would not sound when activated and the headlights would not illuminate intermittently. The vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the brake failure. The instrument panel was replaced however, the failure continued. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 40,000.
While driving my five old sons to school yesterday morning, I start noticing the car stops changing speed and start shaking all the sudden then the engine service light start blinking. I have slowed down and keep driving my soon to school but it was bad experience driving with morning traffic. I am glad that I am not driving on the big highways the consequence could be different. The dealer told me the ignition computer (RPM) is causing one of the ignition coil to melt and crack. For sure this is a big safety concern on this car that requires recall.
Driver side rear blinker has been replaced every 4-6 months. Socket is completely melted. Bulbs are melted. Black is all around socket. This is unacceptable and I will not pay the dealership an arm and leg just to keep me safe (car fire). One person said they were charged 98 dollars. That's absurd. There should be a recall and this should be replaced with no expense to the customer.
A D V E R T I S E M E N T S
- Columbus, IN, USA