CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,293 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am complaining that Recall # 21S12 has been unresolved for years now. They have replaced the passenger airbag, but not the Driver side. This is a serious issue and not addressing it in a timely matter puts me and my families safety at risk. In the case of the passenger Airbag, I was offered a loaner vehicle. Now with the Drivers side Airbag recall, I have not been offered the same measure of safety. Thank You, Sincerely, Floyd Baker
Takata Recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata Recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
- Dublin, OH, USA
Search CarComplaints.com for these popular complaint phrases...
There has been a recall on the airbags. I have been calling for three months trying to get the airbags done and inspected. I have called four different dealerships and they are all giving me a hard time saying that they do not have the parts in stock and that it could "take months" to get the airbag ordered and in if they are even willing to do this. One mechanic told me that it was not that big of a deal. I do not feel safe like this and I want the airbag replaced. I am going around in circled with this and Ford will not help me. I have called Ford corprate to no avail. I am very upset about this and am asking that they fix this problem. The tire keeps going flat as well due to a defect with their rims/tires. There was also an issue where the engine can catch fire however, the people from Ford do not seem to care. They do not have to drive this car, I do and I need to feel safe. This is a serious accident waiting to happen. I want these items to get fixed and not have people deny all of this. This is an open recall and they are giving me a hard time. I need help. I have been calling for four months now and cannot get help. Please help me fix this so I do not get injured in this car as well as any passangers, etc. Thank you.
Takata recall. The contact owns a 2007 Ford Edge The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Passenger frontal airbag inflater has had this recall, I call Ford in belmont nc, I was told they knew nothing about this, after giving my VIN number, I was told they could not much to help me; it had no recalls, I explained id saw it online & has 2 daughters 13 & 10, I was promised a manager would be in contact but never died... this was closer to the beginning of 2019. I now make both my children sit in the backseat, thinking of another car hitting us causing the damage this recall involves is terrifying...
Takata recall due to this recall I discontinued using our vehicle for 2 years. We are a family of 5 and travel everywhere together. So due to the front passenger not being able to sit on, we discontinued use and canceled plates as well as insurance. We had to purchase a used vehicle. The vehicle is sitting in my garage up to this day.
The contact owns a 2007 Ford Edge. The contact stated that the recall repair for the passenger frontal air bag exceeded a reasonable amount of time. The NHTSA campaign number was unavailable. The contact received the recall notification in June of 2018. Milbank Ford, Inc (502 S madison St, milbank, sd 57252) was contacted and stated that the part was unavailable. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.. consumer stated air bags has been replaced.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of an unknown recall regarding the air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gordie boucher Ford Lincoln (3021 West Washington St, West bend, wi 53095) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Ford Edge. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tuscaloosa Ford (5801 mcfarland blvd E, tuscaloosa, al 35405, (205) 304-0147) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators, Ford recall 16S26. I have not been able to get this recall taken care of. The dealer, and Ford tell me different stories. Ford promised a paid for rental if you are uncomfortable driving, the deal said no to a rental or a loaner. I have been on a "waiting list" for parts for almost a year, and they still do not have the parts. I receive no communication from the dealer except if I call to check. Sometimes I am told I am not on the list, other times, there are no parts, all times no rental coverage or loaners available. I luckily have not had an accident, but I am so frustrated with the dealer and Ford I am ready to get rid of the car and get a different brand. They do not seem to care about safety or communication. It is terrifying to get a recall from Ford saying not to drive your car due to life threatening safety recall, but the dealer says it isn't a big deal. Who do you believe, but I am no longer feeling like I should be patient or give them the benefit of the doubt. I am looking for alternatives to this issue.
Takata recall: We have received letters from the Ford Motor Company for more than a year now about this safety recall on the takata air bags, but have been informed by our local Ford dealership each time we have phoned that they still have not received parts in our region. The last letter we received from Ford was just this November 2018, and the last call I made to local Ford dealerships was today (12/6/18). The dealership (dave smith Ford) claims to not know when parts will arrive, but has stated that they will call us when they receive parts. This has been an inordinate amount of time for this recall work to occur, and we have received no good explanation, only more letters from Ford telling us to take action. We cannot do so without the dealership getting parts!
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (tuscaloosa Ford, llc, 5801 mcfarland blvd E, tuscaloosa, al 35405, 205-304-0719) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Graham, WA, USA