CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
87,222 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ongoing transmission issues since purchased new. Been to repair for more than 17 days and issues still remain unresolved. Took car in for regular scheduled oil changes and repairs.at approximately 30,000 miles the camphasers ( Ford admitted wrong camphasers had been installed) were replaced. Coolant problem discovered as well when vehicle engine was removed. Odd odor coming from heater, when vehicle returned after camphaser and coolant issue did not resolve situation, and vehicle returned to galpin Ford service, was told that axle and bearing were broken and that the steering wheel was not in proper position. I am deeply concerned for other Ford Edge owners as well as members of the public who may be affected by vehicle that does not properly engage and appears to stall before moving forward.... this is an enormously serious issue, that should not be ignored. Reading the prior complaints, tells me this is not a new problem, and that consumers and Ford are aware of the transmissions issues. Please assist.
2008 Edge purchased new in 2009. Immediately noted strange surging when accelerating and braking. Concerned about transmission. Notified Ford cooperate when dealer said vehicle was performing 'normally" so concerned ceased driving on freeway. In Sept of 2011, took vehicle to be serviced. They asked that I wait even though I shared ongoing concerns. Vehicle was given to me and told that all was well. At 32000, in Dec. Of 2011 engine light came on...took to dealer who advised me they would need to keep it for some time and engine needed to be removed. 6 days later, I was notified that there was a problem with the cam phaser and also something with cooling system. Other issues that should be noted is that the battery has been replaced multiple times. The car for no reason has alarm go off. Very much concerned that information is being withheld and that this may be a common issue with Edge and perhaps there is a need for a recall. I know nothing more at this point, but will be contacting all safety organizations for more information.
The vehicle would at different times, have trouble shifting from park to reverse, in drive, etc. It sounded like the transmission was broken. This problem would arise, and then go away. The first time the dealership reset the computer, and it ran fine for weeks, then the problem came about again, and went away, the last time around Sept 18th, it was worse, so I had it towed and repaired. The dealership replaced the output shaft sensor and turbin shaft sensor at a cost of $700. I was impelled to report a concern, after seeing other concerns on line for the same issues, and a customer of mine who has an Edge is experiencing the same issues. Ford Motor Company, and the dealerships do not seem to want to seriously address this issue, and I felt like they were trying to avoid admitting to a major problem.
Repeated issue with the bulbs in tail lights burning the sockets, bulbs burn out causing the socket to get a singed appearance where the bulb fits. Bulb is proprietary to Ford so it has to be taken in and they refused to replace the socket a second time. Advised at one point that it could cause getting a ticket or rear ended and injuries. At that point they changed it out the first time. But still had the bulb burn out. The bulb has been changed about 6 times now and still having problems
- Indiana, IN, USA
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The contact owns a 2008 Ford Edge. The contact stated that the vehicle was parked when informed that dense smoke was emitting from under the hood near the battery. The fire was extinguished by a neighbor and the contact stated that the ABS warning light was illuminated prior to the fire. The vehicle would no longer operate and was towed to an authorized dealer who replaced unknown modules and the wiring harness. The contact called the manufacturer and was awaiting a response. The current and failure mileage was approximately 68,000.
Purchased 2008 Ford Edge limited in August '10. 1 previous owner, 26K, mint condition. Supposedly battery was replaced upon purchase. Within 1 week after purchase up until present date, numerous complaints/comments were placed to 2 different Ford dealerships regarding a 'hiccup' while the vehicle is stationary and idling (random and intermittent). 1 dealership serviced the car end of August and found no problem. 2nd dealership serviced vehicle on October 13 and 14 and couldn't find problem. Vehicle broke down 1st time the day after it had been serviced, October 15th- lost complete acceleration but not battery power. Noticed wrench light and airbag lights were illuminated on dashboard as well as "odo...error". turned car off and then on and when placed in 'drive', heard a loud noise and car jerked, no acceleration, same situation when car placed in park. Dealership inspected vehicle and stated that battery terminals were completely loose (mechanic never tightened terminals upon replacement of battery and dealership admitted liability/negligence) and 'severely' corroded. Since 1st break down, same hiccup (random, intermittent) is felt and more complaints/comments were placed to both dealerships. Car was scheduled to go back for another service visit for complaint but vehicle broke down for 2nd time prior to service date with dealership.November 19th, vehicle lost acceleration, wrench and airbag lights were illuminated on dashboard and 'odo...error". attempted to place vehicle in reverse and loud noise was heard, vehicle jerked and when vehicle was placed in park, same noise and jerk. Presently the vehicle is back with the dealership for service.
Vehicle stalls while driving. I have owned the vehicle 18 months. This has happened three times. Twice at highway speeds and once on a local street. The first event the vehicle had approx 2K miles. Then again at approx 12K and 14K. When it happens the dash goes dark, you lose all power steering and brakes. Vehicle can be restarted in neutral while moving. Dealership has been unable to recreate the problem.
A D V E R T I S E M E N T S
- Parkland, FL, USA