CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,700 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After over 2 years I haven been able to get my airbag replaced even thought it was to be replaced by the end of September 2018. The dealer ship I'm working with continues to help me. Ford co. Sent me a letter telling me I was entitled to a free rental until my car has been replaced. The refuse to help me with this also saying this process takes several weeks to get me into a rental. It has now been 2 weeks since I requested a rental and they continue to give the runaround hoping I will give up. Can the ntsb help me?
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brian toliver Ford of quitman ((903) 763-2232, 539 E goode St, quitman, tx 75783) and it was confrimed that the part was not available. The manufacturer was made aware of the issue but did not offer any further assistance. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. This recall was issued 2 years ago and I was told the parts we not available. It has not been fixed yet. I am concerned about my safety as well as my family as passengers.
Takata recall--I was sent a recall notice #16V-384 in July of 2016. The vehicle is not to have any passengers in the front passenger seat because of metal fragments which can cause serious injury. I have called many times about the fix and have been told the next quarter they will have the repairs. That quarter goes and it will be in the next quarter. It has now went almost 2.5 years. It makes the vehicle not very useful when you can't use the front passenger seat. Ford needs to get this resolved. I have been very patient.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The kunes country Ford Lincoln of delavan (1234 geneva St, delavan, wi 53115, (262) 427-1323) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer were not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall- I have been notified of the recall and every Ford dealer I have called has said they don't have the parts and they have no idea when they will be available. This is absolutely unacceptable. New York state dmv sent a notice that this is an urgent recall and if the air bag randomly deploys it can cause serious harm to anyone in the car. How can I repair my car if parts are not available, this is outrageous. I would very much like to have the repairs done so I will have peace of mind and feel safe driving my car.
Takata recall - I still can't get my airbag repaired. I need help because I think that they are ignoring my complaints. Please let me know what I can do, I do not want to get hurt in my car!
Takata recall....contacted local Ford dealer for repairs was told equipment being ordered that was aprox may or June not a letter email or call about issues //// second issue 14S22 fuel tank corrosion inspection and repair contactedford company customer relationship June 8 2018 told no replacement parts available call back 2 months called back August 2018 no parts available we getting run around for these possible life threatening issues
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The contact spoke with sunrise Ford (5435 South us hwy 1, fort pierce, Florida 34982, 772-461-6000) and was informed that a work order was submitted for his vehicle. The contact also spoke with advantage Ford of stuart (4000 SE federal highway, stuart, Florida 34997, 772-287-0955) and was informed that parts were not available and to keep checking back. The manufacturer was contacted and stated that they were working on receiving the parts. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I show a recall on my Ford Edge 2008 from June of 2016. I have not received any additional information on this, and would like to know when my car will be safe to drive with someone in the passenger side.
Takata recall I received the recall notice in July 2016. I have spoken to my dealer several times about when my air bag replacement will be taken care of. They had no answer except to say my vehicle was not from or in a region that experiences excessive hot temperatures. Therefore, my vehicle is not considered to be a vital concern. My vehicle was manufactured and shipped to Arizona where it spent 4 years until I bought it in 2012 and brought it to Michigan. Arizona's temperatures are excessively hot. So, I don't understand why my vehicle wouldn't be at the top of the repair list. If I wanted to sell it no one will buy it unless the air bag has been replaced.
A D V E R T I S E M E N T S
- Cotuit, MA, USA