This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Edge. The contact stated the vehicle shifted hard while driving. The RPM revved up to high. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 210,000.
The contact's daughter owns a 2009 Ford Edge. The contact stated while his daughter was driving at 20-30 MPH, the vehicle inadvertently stalled as the transmission switched to neutral. There were no warning lights illuminated. The contact stated his daughter veered to the side of the road, where she turned off the vehicle. The contact stated his daughter was able to restart the vehicle and drove to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated the failure had been reoccurring while driving. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 89,000. Consumer stated higher interstate highway speeds, there is noticeable hesitation occurring from time to time.
The contact owns a 2009 Ford Edge. The contact stated while driving 10 mph, the vehicle began to stall. The contact stated that there was no warning light illuminated. The contact was able to drive to her destination. The vehicle was taken to local dealer campbell Ford performance (2541 S winchester blvd, campbell, ca 95008; (408) 374-6131) where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
My Edge you have to put it in park after you start driving it to get it to go. Then it will drive ok for awhile then you have to do it again. I'm afraid that I'm going to get rear ended and get hurt. Im driving in town when this happened
Ford has a well known transmission issue. The Ford Edge will decide that it will not go into gear while in traffic, then when you restart it it resets and the problem seems to be gone. Someone is going to get killed. The transmissions hit hard or won't go into gear. These issues can't be fixed by the average consumer.. transmission slips the you put the car into park or neutral and then it will go into gear, but I'm afraid I'm going to get hit. The car is in motion when it slips or skips or gets stuck. I don't really know what's happening.
- Abingdon, VA, USA
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I was slowly driving through a neighborhood when I could no longer accelerate when my vehicle was in drive. I eventually came to a stop. The transmission was not engaging. I kept trying to accelerate but I was unable to go anywhere. I put the car in park, then back to drive and it still did not work. I then resorted to turning off the car off and back on. At that point the vehicle did operate as usual. Since it happened I have read countless reports of this same issue in this vehicle with many complaints. This is a potentially deadly error from Ford and their transmissions in this vehicle. I believe it is related to the sensors on the transmission. A recall needs to be issued immediately before someone gets killed in an accident because their car comes to a total stop on a busy interstate. Ford knows about the problem and has not addressed it.
The contact owns a 2009 Ford Edge. While driving 40 mph, the vehicle began to jerk without warning. The failure was persistent. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The local dealer was contacted. The manufacturer was notified and stated that there were no recalls for the failure. The contact was referred to NHTSA. A dealer was not contacted. The failure mileage was approximately 50,000.
Differential problems caused by using the manufacturer provided spare tire. Spare tire is much smaller then tires required by the manufacturer, when spare tire was used it caused stress to the differential causing it to break. This is a well documented problem in the internet and should be fixed by the manufacturer. The manufacturer is assuring a costly break down of their vehicles by ignoring this problem. I ask anyone responsible to take appropriate action and force the manufacturer to pay for damages cause by their neglect.
The 2009 Ford Edge I own has been experiencing slipping and surges in acceleration while trying to maintain a constant speed at a 45-55 mph range. While decelerating the transmission slips and revs up and down causing the car to jerk forward and/or suddenly slow or stop. There are numerous tsb for the 2009 Ford Edge transmission ( tsb 10-21-2, 10-17-4, 10-9-9, 13-5-27. However, the tsb's state that they only cover 2009 - 2011 models built 3/13/2009 - 6/30/2010. The tsb's explicitly indicate the 6F50 and 6F55 transmission. My 2009 Ford Edge has a 6F50 transmission that happens to be built on 10/24/2008 and therefore, Ford is limiting its liability because a date range was placed on the tsb. Yet, my car exudes the same performance and flaws outlined in the numerous tsb's. as well, there are several other complaints on NHTSA related to the 2009 Ford that Ford is refusing to repair if it falls outside of the date range. This is a very shallow way of limiting liability and a lack of responsibility and ethics on Ford part, imo. I would like to point out that tsb 10-9-9 covered 2009 Ford Edge built between 12/11/2009 and 4/15/2010 and then tsb 10-21-2 extends the date range to 3/13/2009 through 6/30/2010. An investigation should consider if the 6F55 and 6F50 transmissions in general should be recalled. Given that my car meets all criteria other than a date for a well known defect, it appears Ford has found a great way to circumvent liability on poor designs and manufacturing and place the financial burden and safety risk on the consumer. I am requesting that an investigation be initiated to expand the tsbs related to the 2009 Ford Edge to a recall on the transmissions in question, 6F50 and 6F55. Currently, Ford only response is to request that I pay the repairs and keep the receipt in case the tsb expands to cover my manufacturing date. Complaining here is my resolution:)
My 2009 Ford Edge started to shift hard a few months ago. I noticed that at times the car would lurch forward when starting out and knock into the gear.. about two weeks ago the car started to whine at speeds around 50mph. Last weekend there was a metal scraping sound when driving. My mechanic has diagnosed this as a transfer case problem. The unit needs to be replaced at 1600 dollars. After doing research, I have found that this is a know Ford problem and have found many many complaints by consumers. This should be a recall by the manufacturer since it is obviously a problem that many people are having.
The contact owns a 2009 Ford Edge. While stopped at a traffic stop, the contact depressed the accelerator pedal and the engine rpms increased drastically, but the vehicle was hesitant to accelerate. The vehicle suddenly jerked forward without warning. The vehicle was taken to the dealer twice but the technicians were unable to diagnose the failure. The failure recurred four times intermittently. The vehicle was not repaired. The approximate failure mileage was 20,000.
The problem surfaced more recently over the last 5 to 6 thousand miles (current mileage 36,550) and is progressively getting worse. Manifestation: On a reasonable incline, where most other vehicles I have tested do not roll back between the time the driver shifts the right off the brake pedal and on to the accelerator while the gear is in "D" mode, the Ford Edge will roll back. Depending on the situation whether there is on coming cross traffic or not, one can depress the accelerator further and the car tends to slightly "shoot" forward. If there is cross traffic (vehicular or pedestrian) one must shift the foot back to the brake again very quickly, or else the car will roll back and hit whatever is behind. The roll back can, if allowed, continue for several feet depending upon the gradient. The dealer claims this issue to be normal for this transmission and has no fix for it.
A D V E R T I S E M E N T S
- Sugar Grove, NC, USA