definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,546 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #29

Jan 062014

Edge 6-cyl

  • 40,000 miles


"passenger door ajar" indicator intermittently comes on and requires several hard door slams to remove it. Aside from being very annoying, this is a potential safety issue for the following reasons; 1. when the door ajar indicator is on, the doors will not automatically lock and cannot be locked manually, 2. the interior dome light comes on and cannot be turned off. This is especially hazardous at night. 3. I have been told the airbags will not deploy if the door ajar indicator is on. This issue has apparently been a problem for several years for Ford and the problem has not been corrected. There are many posts and you tube videos addressing the problem. I plan to have the dealer replace the sensor, but I maintain that this is a safety issue and Ford should fix the device.

- Lincoln, NE, USA

problem #28

Jul 012014

Edge 6-cyl

  • 49,000 miles
The "door is ajar" (left rear) warning light is on even though the left rear door is properly closed and locked.

- Le Claire, IA, USA

problem #27

Mar 052014

Edge 6-cyl

  • 34,000 miles
Drivers door ajar switch malfunction causing locks to malfunction.

- Schaumburg, IL, USA

problem #26

Mar 032014

Edge 6-cyl

  • 55,000 miles


When the driver side door is shut, the drive side door warning light stays on. It will not go out until the vehicle is turned off. Once the vehicle is turned off, the interior lights stay on for several minutes. We have to check the vehicle periodically to be sure they turn off. When vehicle is parked outside and no one is near the vehicle, the alarm will go off intermittently. This happens during the day and at night. It seems to have started after the driver side door warning light started staying on. Our vehicle is out of warranty. When I called my local Ford dealer, they stated they see the problem with the driver side door warning light a lot but there is no recall on it. The repair can be as much as $500.

- Bonner Springs, KS, USA

problem #25

Jul 262014


  • 31,500 miles
Door ajar sensor does not work properly on the driver's side front door. The sensor says the door is ajar, but it is not, and will not go off even after opening and closing the door several times. The interior lights stay on, which is a hazard when driving at night.

- Wauwatosa, WI, USA

problem #24

May 202014

Edge 6-cyl

  • 28,000 miles
Driver door ajar error.

- Bakersfield, CA, USA

problem #23

Jul 062013


  • 48,000 miles


The door ajar indicator shows drivers side door open even though it is completely closed. It keeps the doors from locking which is a safety issue. This is a widely known problem with several Ford models. Ford should issue a recall for the defective switches.

- Wylie, TX, USA

problem #22

Jan 292014


  • 45,000 miles
The contact owns a 2011 Ford Edge. When the contact closed the front driver side door, the door ajar warning indicator remained illuminated. The indicator remained illuminated even when the contact slammed the door closed multiple times. As a result, the doors were unable to be locked. While driving and reaching a certain speed, the doors would lock automatically and the indicator would dim. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 45,000.

- Loganville, GA, USA

problem #21

Jun 022014

Edge 6-cyl

  • 145,500 miles
Door ajar lights constantly on saying doors are open. Lights stay on because it thinks doors are open. Cannot lock from keyless entry pad. This happened about a year ago not sure of date that's why I didn't list. It is drivers door again and rear passenger door. Two at a time! rear door is hardly used. Very disgusting and costly repairs again.

- Watsontown, PA, USA

problem #20

Apr 152014


  • 45,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the automatic door system was defective and would indicate that the door was open when it was actually closed. The automatic door lock system failed to engage. The vehicle was not taken to the dealer. The technician diagnosed that the door module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000 and current mileage was 47,000.

- Cumberland, MD, USA

problem #19

Dec 172013


  • 60,000 miles


Driver door says it's open when it's not.

- Clarksville , TN, USA

problem #18

Mar 202014


  • 21,288 miles
Driver door ajar light comes on when door is closed as well as while vehicle is moving. Interior as well as puddle lights come on. Frequent slamming if door to trigger sensor does not work. Unable to turn lights off. Prohibits doors from locking while vehicle is in motion. Serious safety concern.

- Lancaster, PA, USA

problem #17

Apr 012014


  • 19,000 miles
Door is ajar warning does not clear even after repeated closing of doors. This causes interior lights to stay on and doors not to automatically lock when driving.

- Havana, FL, USA

problem #16

May 202014

Edge 6-cyl

  • 75,000 miles
Door ajar stays on after door closed.

- Riverton, UT, USA

problem #15

Apr 012014


  • 20,000 miles
Vehicle does not recognize that the driver side door is closed. The door ajar light stays on, causing the interior light to stay on, and preventing the doors from locking while traveling. The dealership service department stated this is a common problem that requires the latch be replaced.

- Canton, MI, USA

problem #14

Sep 232013


  • miles
The front door ajar sensor or latch has been off and on not working. The light door ajar light comes on you have to either slam the door or open and shut it over and over again now to get the door ajar light to go off and the interior lights to shut off. While the door ajar is on the doors will not lock while driving. The other problem is the interior lights will not go off after parking the car which I am afraid will end up killing the battery. Why has there not been a recall on this? there is a danger with the locks not being able to lock and the risk of a battery dying.

- Danbury, CT, USA

problem #13

Jan 102012


  • miles
The driver's door ajar sensor stays on and you will have to open and shut the door several times before it goes out and sometimes that doesn't work. My first incident was when my car was less than a year old (early 2012) and I took it back to the dealer and it was suppose to be replaced. Then in March of 2014, the same thing happened again. So when I went in for an oil change I explained the problem and they said that they would clean it and go from there. Just 2 short weeks later it started happening once again so this time I have returned the car and they want to charge me a $100 deductible to do the work. I asked why because I have extended warranty and he explained that certain items are covered but with a deductible fee. This problem should be considered a recall of the car because it seems to be something that's going to be a recurring issue with no fault of the consumer.

- Washington, DC, USA

problem #12

Apr 012014


  • 43,000 miles
Door ajar sensor stays on even when door is closed resulting in lights staying on.with the number of complaints on this issue, Ford should issue a recall.

- Eastman, WI, USA

problem #11

Aug 142013

Edge 6-cyl

  • 60,000 miles
The door ajar light has been coming off and on even when the door is shut. Sometimes 5-10 closings will shut the door ajar light off. Most of the time my door ajar light stays on. Which keeps my interior lights on at nighttime. Also not sure my car locks completely as the car honks twice quickly when I try to lock using the wireless locking device. Very frustrating, and for the money they charge for Ford cars, don't think this should be a problem. Have searched the internet and found out this is a common problem that can cost up to $300 at dealerships to fix, and cheapest I have found is $85 to buy part from Ford and try to fix it myself.

- Morgantown, WV, USA

problem #10

Mar 182014


  • 49,027 miles
The "driver door ajar" warning remains lit even when my door is completely closed. I either have to slam my door closed or open/close my door multiple times for the light to turn off. This week, the light has started coming on while my car is in motion, which freaks me out. Due to the light coming back on even after it initially goes off, my dome light is staying on and running my car battery down. I needed a jump start this week due to my battery being dead. Thank you.

- Burkeville, TX, USA

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