CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,857 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Approximately the "door agar" warming light came on. No big deal, right? no, wrong, when this warning light comes on, there is no way to keep the doors locked while traveling in the car. This is very dangerous, kinda like not being able to wear a seat belt. So the first time this "door agar" light came on, the car was still under warranty and the local Ford dealer happily replaced the switch assembly at no charge. Now the car is beyond warranty and the"door agar" light is back on and the fix is several hundred dollars in repairs. This is a big safety issue for Ford Edge owners. Please consider a recall. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Door ajar light stays on all the time even when door is closed all the way. Interior lights stay on. Now the back up camera says it unavailable or shows upside down.
The drivers side door is definitely closed. Car does not think so. Dash warning light is on. Dome lights on. When using the clicker to lock the doors the horn beeps a couple of times. Weird stuff. I do not know if this is going to cause safety problems or not. This Edge also has back brake problems. The back rotors and brakes have been changed twice already due to corrosion. Bad design. They get really hot and must be slightly in the braking position then until changed. Winter in Minnesota - salt and Ford's better idea. One more thing: When we change the temperature settings the computer things we want air conditioning. This causes the windows to completely fog over under certain conditions. I have had numerous talks with Ford motors about this safety problem. They do not get it and basically blow us off because of cost or lack of understanding. There are complaints filed.
- Britt, MN, USA
Search CarComplaints.com for these popular complaint phrases...
The ajar light comes on indicating the door is not shut. We opened and closed the door numerous times but the door ajar light stays on. This also makes the interior dome light stay on. The most recent event occurred when we were traveling back home at night. The same circumstance happened. Opened and closed the door numerous times but the door ajar and dome light stayed on. It finally went off after 15 minutes of opening and closing the door. Took to the Ford dealer and cost me $500 to have the door latch mechanism changed. I googled and found this is happening to alot of Ford automobiles. In fact, the service advisor said that 2 more cases came in today as I picked up my car. Ford needs to pony up and do a recall and reimburse everyone for this high costs fix and design a better latching mechanism; "not military grade plastic".
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated on the instrument panel causing the dome light to remain on while operating the vehicle. The contact indicated that the visibility was diminished when the dome light illuminated. The vehicle was taken to the dealer who diagnosed that the door ajar switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
The contact owns a 2011 Ford Edge. The contact stated the driver side door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Door latch ajar switch light says passenger door is not close when it is close, interior light will not go off. And doors will not lock as long as it says door is ajar.
"passenger door ajar" indicator intermittently comes on and requires several hard door slams to remove it. Aside from being very annoying, this is a potential safety issue for the following reasons; 1. when the door ajar indicator is on, the doors will not automatically lock and cannot be locked manually, 2. the interior dome light comes on and cannot be turned off. This is especially hazardous at night. 3. I have been told the airbags will not deploy if the door ajar indicator is on. This issue has apparently been a problem for several years for Ford and the problem has not been corrected. There are many posts and you tube videos addressing the problem. I plan to have the dealer replace the sensor, but I maintain that this is a safety issue and Ford should fix the device.
When the driver side door is shut, the drive side door warning light stays on. It will not go out until the vehicle is turned off. Once the vehicle is turned off, the interior lights stay on for several minutes. We have to check the vehicle periodically to be sure they turn off. When vehicle is parked outside and no one is near the vehicle, the alarm will go off intermittently. This happens during the day and at night. It seems to have started after the driver side door warning light started staying on. Our vehicle is out of warranty. When I called my local Ford dealer, they stated they see the problem with the driver side door warning light a lot but there is no recall on it. The repair can be as much as $500.
Door ajar sensor does not work properly on the driver's side front door. The sensor says the door is ajar, but it is not, and will not go off even after opening and closing the door several times. The interior lights stay on, which is a hazard when driving at night.
The door ajar indicator shows drivers side door open even though it is completely closed. It keeps the doors from locking which is a safety issue. This is a widely known problem with several Ford models. Ford should issue a recall for the defective switches.
The contact owns a 2011 Ford Edge. When the contact closed the front driver side door, the door ajar warning indicator remained illuminated. The indicator remained illuminated even when the contact slammed the door closed multiple times. As a result, the doors were unable to be locked. While driving and reaching a certain speed, the doors would lock automatically and the indicator would dim. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 45,000.
Door ajar lights constantly on saying doors are open. Lights stay on because it thinks doors are open. Cannot lock from keyless entry pad. This happened about a year ago not sure of date that's why I didn't list. It is drivers door again and rear passenger door. Two at a time! rear door is hardly used. Very disgusting and costly repairs again.
The contact owns a 2011 Ford Edge. The contact stated that the automatic door system was defective and would indicate that the door was open when it was actually closed. The automatic door lock system failed to engage. The vehicle was not taken to the dealer. The technician diagnosed that the door module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000 and current mileage was 47,000.
A D V E R T I S E M E N T S
- Anchorage, AK, USA