really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,801 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 1 of 6)

problem #120

Dec 082016


  • 34,000 miles


Door sensor indicates door open even when manual closure of the latch mechanism. Has caused multiple dead batteries and makes vehicle unreliable. Ford denies extended warranty coverage because they claim its a "known manufactures defect"

- Milford, OH, USA

problem #119

Jan 102016


  • 95,000 miles
Driver door would not close. Several occasions the door closes to a "thump" as the door latch will not latch to the body. I would have to reach into the latch, while holding the door handle open, to push it up to get the door to latch.

- Webster, NY, USA

problem #118

May 012016


  • 80,000 miles
Edge has door ajar light issue that is cause by faulty door latches. Door sensor incorrectly reads door(s) as being open that causes battery to drain and discharge. Interior lighting comes on while vehicle is moving that may cause distraction while driving at night. Issue occurs while vehicle is in motion and while stationary.

- Jonesboro, GA, USA

problem #117

Dec 012016


  • 62,000 miles


The driver door sensor is not working correctly. The driver door ajar notification remains on once the door is closed, and the interior light will not turn off. I also cannot lock my doors. I end up driving with the interior light on because it will not go out. At night time, this is especially dangerous, not to mention it drains the battery by staying on when not being driven. When I exit the car and shut the door, it takes me up to five minutes sometimes to open and re-shut the door to eventually get the sensor to register and the light to go off. It's ridiculous and frustrating. I hope that this issue will lead to a recall because I have seen a lot of complaints about it. My car just hit 62K miles. I saw others having the same issue at the same mileage.

- Ashburn, VA, USA

problem #116

Dec 282016


  • 69,000 miles
Takata recall the driver's side door latch does not work properly causing the alarm to go off unexpectedly, as well as "door ajar" disiplayed when you get into the vehicle and close the door. Manually flipping the switch up with fingers sometimes works, but not reliable and seems to be a concern for driving down the interstate hearing air coming in because the door isn't securely latched. This needs to be addressed by Ford as it seems to be an engineering error.

- Kearney, NE, USA

problem #115

Jan 202016


  • 56,119 miles
Front driver's and passenger's "door ajar" switch failed causing false indication of doors open, inoperative door locks and dome light to stay on while driving, and while parked dome light stays on causing battery drain.

- Alpine, CA, USA

problem #114

Dec 122016


  • 45,000 miles


Drives door ajar sensor does not always work leaving interior lights on while vehicle is moving. This creates a safety hazard as you cannot see outside at night due to the glare from the interior lights staying on as a result of the door ajar sensor not working properly

- Niagara Falls, NY, USA

problem #113

Dec 022016


  • 125,000 miles
Door ajar warning light comes on when door is closed and stays on. Doors will not lock even if manually actuated. Door is actually fully closed but not locked. Warning light is actuated when closing door and starting vehicle. Car can be driven but doors are unlocked.

- Ann Arbor, MI, USA

problem #112

Dec 072016


  • 26,000 miles
The door ajar warning lights stays on. This results in the dome light staying on while driving for a short period of time or after the car is off. Drained the battery once. Also, the door can not be locked. On a much more serious note, the dome light suddenly come on while I'm driving on the highway. This creates a very dangerous situation because I'm unable to see cars around me very well. I went to the Ford dealership in Feb, 2015 and fixed it once. However, this happens again recently. I really think Ford should address this issue!

- Tempe, AZ, USA

problem #111

Nov 292016


  • miles
The door ajar light stays on when all doors are closed and the interior lights stay on. Also I was not able to open the car with the security code from the outside the car I had to use the key. I was park when I first notice the passcode was not working then I used the key I closed all the doors and still said one door was open, so I make sure all were close. I realize there was something wrong so I just drove the car like that. Also I just bought the car so I don't know if that has happened before.

- Oklahoma, OK, USA

problem #110

Nov 282014


  • miles


I am having the same problem as everyone else with the door sensor. When I close the driver door the warning tells me that the door is still open. This leads to my dome light staying on, which drains my battery

- Wallingford, CT, USA

problem #109

Nov 042015


  • miles
Door ajar when door is closed keeps lights on.........hard to see at night.....drains battery...cant use door buttons to lock door......

- West Allis, WI, USA

problem #108

Nov 172016


  • 60,000 miles
Door ajar signal stays on when door is closed interior light stay on when door is closed inability to lock doors faulty latch

- Riverton, IL, USA

problem #107

Jul 162015


  • 50,000 miles
Driver side front door sensor incorrectly senses door is open when it is actually closed causing the inability to lock any of the vehicles doors. Dome light remains on when driving. The inability to lock any of the doors is a serious safety concern since it could enable anyone to gain access to the interior of the car and the driver has no way to lock them out.

- Stewartstown, PA, USA

problem #106

Sep 012016


  • 60,000 miles
Door ajar warning always on resulting in doors not locking when car is in motion, dome lighting staying on when exiting the car and not being aware if car door is shut.

- North Olmsted, OH, USA

problem #105

Oct 012016


  • 50,000 miles
Drivers side door ajar warning light is on, even when door is closed. Door locks will not work, dome light stays on. This is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone.

- Cape Coral, FL, USA

problem #104

Sep 282016

Edge 6-cyl

  • 60,000 miles
While driving, the door ajar light remains on even though all the doors are completely closed. The image indicates the passenger door is ajar. Because of this, the dome lights remain on and I am unable to lock the doors while driving.

- Anaheim, CA, USA

problem #103

Oct 172016

Edge 6-cyl

  • 91,000 miles
Door ajar warning message on while driving or parked. Causes interior lights to stay on 10 minutes before turning off when parked. Interior lights will turn on and alarm horn will sound intermittently when parked. I pulled the fuse for the horn relay, don't know when it will sound. I feel it's unsafe to drive without a horn. While driving doors do not lock in fact they unlock after locking them with lock switch.

- Woodbury, MN, USA

problem #102

Apr 102016


  • 43,000 miles
The dome light comes on while vehicle is on movement and creates a night driving hazard. The doors will not lock which is a major safety issue. The false door ajar signal prevents the driver from recognizing a real door ajar situation.

- Buena Park, CA, USA

problem #101

Oct 012016


  • 51,000 miles
Drive side driver door ajar sensor switch fails. Interior lights stay on and door locks will not stay locked when the car is in motion. Door ajar light stays on at all times if the key is in the ignition.

- Maple Valley, WA, USA

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