really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,501 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge drivetrain problems

drivetrain problem

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2011 Ford Edge Owner Comments (Page 8 of 8)

« Read the previous 20 complaints

problem #5

Jun 212012


  • 37,550 miles


My wife was driving home from work on the freeway when all of a sudden her vehicle went "limp". while the vehicle was in "limp' mode there was no acceleration and you can feel huge vibrations as if the engine was about to die. She was forced to maneuver her way through three lanes of traffic with her hazards on in order to get to a "safe" spot. The only way she was able to get out of the situation was to turn off the vehicle and restart it. The on board computer had a wrench light up and a message asking to look in our manual. Per our manual this is a powertrain issue. This has happened two more times in less than four days and twice our three month old son was with us/her. My wife is currently taking the vehicle to a Ford dealership and she just called to inform me that it had happened the third time. This is a dangerous thing and has disaster written all over it!

- Houston, TX, USA

problem #4

May 142012

Edge 6-cyl

  • 36,600 miles
Was driving in morning rush hour traffic going about 50mph on a highway. Car lost all acceleration and went "limp" without any notice. Wrench light came on. Was able to get car to side of road before it completely stopped. It was very frightening as cars were close behind me and could have easily rear-ended me. Husband came to the scene and attempted to restart car and drive it. Same thing happened again. Had car towed to local shop owned by Ford dealer. They concluded that we had carbon build up in the fuel system that was causing the problem. They cleaned out the "gunk" and charged us $350. Four days later the same thing happened again. This time I had both of my children in the car and my dog. Car lost all acceleration in the middle of 5pm traffic! wrench light came on again. Was able to pull over in shopping center before it completely died. Towed it back to dealer. This time they said they could not duplicate problem, but recalibrated it (whatever "it" is). I'm terrified to drive this car again for fear that it will happen when I'm going 65mph on a major highway! it's only a matter of time before it happens again. Ford needs to take responsibility and deal with this problem. From what I read, it has happened to many of their models and has typically involved the throttle body.

- Mount Pleasant, SC, USA

problem #3

Apr 052011

Edge 6-cyl

  • 24,600 miles
After buying my 2011 Ford Edge from carmax and driving it for 35 days, my car started to have transmission problems. It was clanking, slow accelerating, vibrating, when you would stop it wouldn't proceed when gas applied until it would loudly thump and lurch forward. Had it towed to dealer and they diagnosed it needed the part (at4Z7251A). The problem is there are only 2 (at4Z7251A) in the whole United States! those are on hold for customers or they appear in inventory on computer but they are no where to be found. It also appears that this part has been on back order for a very very very long time.I just can't believe that I am the only one with this problem since this part is used for at least 5 different type Ford cars. My car has been at the dealer for a month waiting for the part. After reading other owner problems similar to mine there needs to be something done by the Ford corporation. This is unacceptable to have to wait for a part with no eta.

- Big Bear City, CA, USA

problem #2

Apr 042012


  • 26,000 miles
The contact owns a 2011 Ford Edge. The contact stated that after paking on an incline and releasing the brake pedal, the vehicle rolled backward. The vehicle was taken to the dealer. The manufacturer was notified. The vehicle was not repaired. The failure and current mileages were 26,000. The VIN was unknown. Updated 05/24/12

- Debary, FL, USA

problem #1

Jun 012011

Edge 6-cyl

  • 2,000 miles
Twice after backing up and shifting the car from reverse to drive, the car stalled/shut off. The first time it occurred after backing onto a busy street. While pushing on the gas with no forward movement, I saw a message displayed in the dash that the car must be in park to start. I was extremely lucky that in that instance I had enough time to start the vehicle and move prior to traffic reaching me as it occurred on a busy street. The approximate date for the first occurrence was in June of 2011. The second was on July 5, 2011, with approximately 2,450 miles. On November 3, 2011, and November 29, 2011, my cars battery died resulting in needing to call Ford roadside assistance to tow it to the dealer. Prior to that, I twice had a battery saver message displayed after I shut off my car, although everything was off. While at the dealer the second time it happened, the battery died for the third time after approximately 8 hours. The battery test always reported that the battery was okay. After a week at the shop they were still unable to determine the cause. Two times my vehicle would not recognize that I had the key in my possession within the vehicle and therefore would not start. I do not know if all of these issues are possibly interconnected with the computer system.

- Lebanon, PA, USA

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